‘SHRM’ Articles at Everyday People, Page 20

Who Will Speak for Me ??

A little over a week ago, I lost a dear SHRM HR friend and peer, Sharon Connell-Rick from North Dakota. It is tragic because Sharon was a victim of domestic violence. I don’t pretend to understand this in any logical way whatsoever. It hurts to know that a friend is gone and that a family is going to face incredible challenges going forward.

The situation has given me time to reflect about my own relationships, humanity, mortality and role in HR. Every day I go to work with literally thousands of employees who are facing their own personal situations that may be burdens or joys. I pass each one of them wondering how they’re doing and also if they’d be willing to share what’s going on. It consumes me at times.

I don’t want to know dirt or pain. I want to check in and give them someone who will be their voice in their location, their department and our company. For if HR isn’t the voice of the employee, who is? You need to note that if you choose not to speak for your employees – someone will. You may not want that to happen !!

I hadn’t talked to Sharon in over a year. It was at the last SHRM Annual Conference in Orlando. I don’t know if talking to her more regularly would have changed anything, but I just wonder if she had someone who spoke for her?

As people, we were created to be connected and there for each other. In the workplace, we downplay this fact and rush to our cubes to make sure “work” is being done. Also, when we talk about HR we spend our time either in the transactional trenches or in the lofty strategy speak in the constant chase of organizational validation. Let me be candid. We’re missing the boat.

If we aren’t in our roles to care for others, truly care for others, we shouldn’t be in HR.

This isn’t the claptrap catchphrase of putting the “H” back in HR. I hate hearing that. It’s contrite and dumbs down who we are and what we do. We need to be humans all the time and not just in the workplace.

If you aren’t caring for others, it may be because you feel someone doesn’t care for you. Let me put aside that concern. If you’re in HR, I care for you. If you share in this great profession, you have someone who wants to be there for you and walk with you in what you do. We are called to be the caretakers of our people.

If someone wants to challenge this as some fluffy Kum By Ya approach, try this on. If HR truly cared for your people and listened to them and helped them be better humans themselves, wouldn’t your company be better? I can’t think of a stronger value added facet for any organization. Period.

To do this, we have to adopt a new behavior where we haven’t been consistent. When I talk to my peers, they share about how people bother them and if they have to listen to another problem, concern, bitch, etc. they’re going to explode. Stop it. We need to be present for our people and for each other.

So, when you’re with people, put your phone down, stop staring at the computer screen or looking over their shoulder wondering when this conversation will stop. You need to be present when they’re present !! No exceptions. The person standing before you needs to be your focus, not your step to the next thing that’s “more important.”

HR friends, we can do this and it’s needed in our organizations and in our profession. We need to be present for each other and connect more than we currently do. It’s imperative that we are there for each other so we too can make it through the ups and downs of life.

I choose to speak for my employees. Will you join me in speaking for yours ??

Extroverts Guide to #SHRM15 !!

The SHRM Annual Conference and Exposition starts in one week in Las Vegas !! This venue seems to scream “extrovert” with all of it’s bright lights, shows and casinos. With over 15,000 people, expected the Conference can be overwhelming for everyone.

We don’t write about extroverts much because we assume they’re going to fill the space with their outward thoughts anyway !! I have to be honest, most of my friends are not extroverts. I assumed because they were active socially, they’d be extroverted. I am, so why wouldn’t they be? (1st fault of the extrovert . . . )

Being introverted or extroverted is neither right nor wrong. It just is who we are and how we’re wired. So, I wanted to put some hints and advice that will fill up the extrovert’s need for constant communication and interaction so that you can fully enjoy SHRM15 !!

Pick Sessions that STRETCH you !!

There are so many great sessions at this year’s Conference. Don’t fall into the trap of going to ones that reflect your day-to-day role. Stretch yourself and feed your inner desire to see what HR could look like and may look like in the future. Get on the edge of what we do and claw out of the trenches for a week. These sessions will challenge the way you think and you’ll love it.

Make connections that matter !!

Extroverts have to talk. They can’t help but express themselves. Use that fact to meet the folks who are at the event. We are all in HR together and instead of trying to continue to go it alone, meet the folks that are milling around you. We’ve lost sight that we’re all in the same profession. The best resource you are looking for could be right next to you. So, when you talk to strangers, because you will, connect with them so that you can be resources for each other long after the conference concludes. To put this in HR math – if you connect with 10 people and each of those folks are connected to 10 people, you have just built an incredible network !!

Tweet, SnapChat, Post, Blog, etc. !!

Face it, you’re already social. It’s part of your inherent nature. Social Media use by HR pros jumps through the roof during SHRM15 and that’s awesome. The challenge is that you carry it forward and remain social. Remember, social media is just another way to communicate and connect. Tweet during sessions using the speaker’s Twitter handle and the hashtag #SHRM15. Post to Instagram with pics from all over the SHRM Store and the Vendor Hall. Show HR people who weren’t able to attend all of the great things going on.

As an extrovert, you have a drive that needs to be constantly fed on the social side of your personality. Use the Conference to launch your social side and then keep it going strong with all of your new connections once you head back to your part of the HR universe.

Take in EVERYTHING !!

I know that the temptations of the Vegas Strip will pull on every attendee, and there will be plenty of time for that. My hope is that you take in the entire vendor hall and talk to people to see what they have to offer and not just make the dash for swag. Sit up front in the keynotes and the concurrent sessions to grow and develop.

Extroverts are great at “conferencing” which means that you are eager to see the 7:00am sessions and then you are on the go through the wee hours of the night. Don’t miss a thing. You’ll be glad you did !!

Finally, don’t just hang with your own kind. There will be people from all over the world at the Conference. Don’t just stay with those from your own state or country. Release your inner extrovert and meet folks from everywhere !!

When you meet our introvert counterparts, greet them, give them a second and then hug away !! (if they’re cool with it). Have fun !! The SHRM Annual Conference is always a great event. This is where you can flourish and be your extroverted self !!

I will make sure to find you – count on it !!

What Happened in Vegas . . .

. . . shouldn’t stay in Vegas !!

I just returned from the SHRM Annual Conference (SHRM15) in Las Vegas, Nevada. It was a great even from start to finish. I enjoyed the Bloggers Lounge, the Smart Stage, the SHRM Store, the vendor hall, the keynote speakers, Jennifer Hudson, the concurrent sessions, being on TChat with Kevin Grossman, Callie Zipple and Chanel Jackson, the No Kid Hungry Poetry Slam and especially meeting the great attendees throughout the week !!

Tomorrow, I return to work and the great folks I get to be with most of the time !! Please note that I don’t HAVE to go back to work, I GET to go back to work. I have great new information on how to work with my Team Leaders from Marcus Buckingham, how to build my team from Coach Mike Krzyzewski, how to develop leaders that leave a legacy from Mary Faulkner, how to drive strategy through HR from Jennifer McClure and much more.

I have information that I can use immediately to make my role better and more effective. I’m sure that everyone who came also gathered information that they could use in their HR roles. The question is – will that information stay in Vegas or make it back to your workplace?

People tend to get all geeked up at HR Conferences which is fantastic and needed !! It is a great release from the day-to-day functions we perform. We don’t get that release often enough and it’s fun to decompress with your peers. In sessions, we find tons and tons of takeaways that we promise ourselves that we will use the moment we step back into the office.

Then . . . Monday hits and the pattern that we have been following every day takes over. The first “fire” of the day bursts into flame and it builds from there. The excitement we felt at the Conference rapidly fades and all of our good intentions never come to life. Aren’t you tired of that? I know I am !!

Break the past and hit Monday running and take it head on. Be intentional about changing how you’ve been practicing HR, and implement the takeaways that mattered to you into your day right of the bat. Also, reach out to the people you connected with during the Conference and build your network. Refuse to go back to the days of practicing HR on your own. The people you met will be the best HR resources you will ever have. Keeping in touch with each other will make you an even better HR professional !!

Trust me when I say that these hints are things I practice myself. I met hundreds of new HR folks and have already reached out to them to make sure we’re connected. I’m going to introduce the takeaways I had in my department and with our Team Members. I used to go to HR conferences and left everything behind me. They were great fun, but they weren’t very sustainable.

That never seemed to work, and I changed my approach several years ago. Once I brought things back on purpose, my love for HR grew and grew even more.

Don’t HR Me !!

This past week I had one of my many “commute convos” on the way home from work. I have a pretty long commute and I love to fill it with calls with friends. I know it’s a bit archaic to have actual conversations with people these days, but I’m sticking to it. They are often exhilarating because I catch up with people and hear the great stories and experiences they are having.

During this one particular call, my friend (also in HR) was telling me about a recent chat with her husband who was struggling with his job. He wanted to throw in the towel and look for something different. (We’ve ALL had that kind of talk with someone !!) His wife was being awesome and listening to him. As he paused, she pulled out her expertise and started coaching and exploring options for him when he held up his hand and exclaimed – “Don’t HR me !!”

We both howled about this story because she was doing what comes naturally. All people in every profession do this. We tend to keep things at the surface level and talk about our profession. Not true ?? When you meet someone for the first time and learn their name, what’s your first question? I’ll bet you that it’s “So, what do you do for a living?”

We are fiercely defined by our career and occupation. If you want to test how true that is, talk to someone in transition. One of the driving challenges of getting that next new job is getting over the feeling that our job IS who we are. Don’t get me wrong, it is a huge component of our life, but it is only one component.

What’s the harm in getting to know people past their profession? If all we have to talk about is work with each other, the conversations would get pretty predictable don’t you think? It may give you the illusion of some safety bubble, but it keeps people at arm’s length.

I have dear HR friends right now who are celebrating new accomplishments, mourning loss of friends and/or family, looking for their next great gig, seeing life through the eyes of their children, trying on a new city they just moved to, etc.

I love hearing about every aspect of what they’re going through !! They’re very cool in reciprocating as well. You see other than my great HR job, I’m a husband, father, musician, writer, comic book movie nerd, sold out musicophile, Scout leader and social media wonk to name a few things.

In just a few weeks, I’m going to the SHRM Annual Conference in Las Vegas and I’m geeked !! I’ve had a goal the past few years to try to meet every attendee, and last year I made some serious strides. This year, I’m keeping the same target, but I won’t ask one of them what they do. I already know they’re in HR !! I want to be different and get to know them for the phenomenal people they are !!

It may make some folks uncomfortable, but I’m good with that and I have a motive to do this other than being an extrovert. I think that the more HR people are connected as humans, the better HR people we will be in our organizations. You see, you won’t look at your employees other than people you happen to work with unless you’re connected to other humans yourself.

This week reach out and make a call during your commute. Fill your travel time with connections to those friends that you promise yourself you’ll call. Don’t pause anymore. Give them a call and ask them how life is going. I know they’d love to hear from you !!

You never know, I may be calling you as well !!

The Future Looks Bright !!

This past week I had a very cool experience !! I was one of the judges for the SHRM Student Case Study competition. I sat with two other great HR pros from the area as we heard graduate students from various schools give their take on an HR scenario. It was very cool to hear their approaches which ranged from a traditional HR viewpoint to some that were extremely creative.

I was so geeked to see so many students come in and share. It helped to continue to dispel the stereotype that the most recent generation is so “different” and just doesn’t “get it” like other generations. I wasn’t surprised because this isn’t new. There have always been generations in the workplace. The stigma that has been assigned to younger people is from older generations. We have fallen into the same trap that we said we would never fall into when older generations made broad generalizations about us. We hated it, but it hasn’t stopped us from doing the same thing.

I think we need to have a serious change of heart and be the generation that encourages and lifts up the newest folks. Let me ask you a question . . .

Do you remember when you got into HR?

Most people don’t start in HR, they fall into it. I’m one of those outliers who has been in HR for my entire career (on purpose). When I started though, I was pretty much on my own. I taught myself what I thought was correct, but to be honest, my efforts had to be limited because I didn’t look outside of what was within my reach. I must have missed areas. I did what I had to, but I could have done better.

I didn’t know having someone who was also in HR as a mentor was needed. The truth is, I didn’t think someone like that even existed. I was wrong on this account as well. When I finally reached out and connected with other HR pros, I found some great people who are still mentoring me to this day several years later.

Now, back to these students.

We can be the ones who reach out to them now to be their connections and mentors. They don’t have to “earn their stripes” in order to struggle as they enter HR. We can be the ones to share our experiences with them and make sure that they are not left to try and figure out this industry on their own.

We have the chance to help shape not only the future of these great young people, but we can help shape the future of our profession !!

Wouldn’t it be great to help these kids who are interested in joining our field have a great experience coming into HR? How would they see our generation, and how would we see theirs, if we did more to build each other up instead of trying to focus on generational differences?

The future of HR is bright !! I was able to see this first hand. I plan to reach out to these students and connect with them now and going forward. I’d love to see them succeed now and become the leaders of HR to come. I want to break the cycle and not be the stereotype of my generation. Will you be willing to join me? I hope you will !!

Grass Roots !!

With Spring now fully upon us, I’ve been tempted to get out into my yard. The harsh winter took it’s toll, and I’m definitely going to have to get out there soon and do some work. There are patches of my lawn that have become bare. These areas will get the most attention and I’m eager to plant new grass.

Growing grass isn’t as easy as it sounds. If you just toss the seed on the ground hoping that it will come to life, you’ll have little to no success. Once you get the dirt broken up and the seed dispersed, you need to make sure it’s covered and regularly watered. After hours of work and days of waiting, you’ll start to see wisps of green starting to come to life. It takes attention, patience and a bit of faith to get even the smallest bare patches covered once again.

When I look at HR, I see bare patches as well. I don’t want to point out areas that I view as “wrong” because that is too much of a generalization without context. I’m not in your organizations, but I’m sure you see areas that need some attention. The question is – Do you want to tend to them? Are you willing to get out there and work the ground, spread some seed and nurture things to life?

I think people see bare patches and want to do the work, but they are overwhelmed with the distractions that are taking up the majority of their daily focus. In HR, you are pulled 500 ways in the same day. This isn’t a complaint, it’s a reality. You rarely have a day where you can plan it all out and have the situations you face play out accordingly. That honestly keeps HR exciting for me, but I understand how it can be exhausting.

I want to propose a solution that is Grass Roots in nature to revolutionize who we are and what we do. The best movements in HR start as grass roots efforts. That’s true when Social Media came about as well as places where HR pros gather at events and conferences. The idea I have isn’t revolutionary, but the effort to make it happen will be.

The bare patch I see is that we continue to be separated as a community. There are pockets of people who are close and connected, but they are the exception rather than the rule. Many HR practitioners continue to work in isolation. When you try to reach out and connect with them, they feel either that they don’t have enough time, or that their work won’t allow them to do this.

This just isn’t the case. Having meaningful HR professional connections will make you able to get to resources you didn’t even know existed. This is more than being connected on Social Media forums or reading someone’s blog !! The connections that can, and should, happen take time to plant, water and grow. The result is that you’ll have people that you can reach out to that understand what you do, what you go through in your role and how to encourage you and lift you up to succeed in HR.

I’ve been “working the ground” on this for years and years and I continue to plan on doing that. Will you join me? Will you be willing to reach out and connect with other HR pros and build your community? Will you make these connections flourish and not let them be a flash in the pan from when you met at a conference?

People want to be connected. This is especially true for HR folks. Join me in making the dream of a vibrant, integrated HR community come to life !! Be part of the grass roots !!

LLAP !!

This past week an entertainment icon passed away – Leonard Nimoy. He was mostly known for his immortal TV character, Spock from Star Trek. As a devout HR Nerd, Spock has always been my favorite Star Trek character. I admired him because of his loyalty in his relationships and his willingness to always explore who he was and what humanity was all about.

Spock had a signature greeting, or salute, that he gave to others by raising his right hand, splitting his fingers into a V and state, “Live Long and Prosper.” Looking back now, it truly reflected Mr. Nimoy’s life and his journey. He struggled with being identified as Spock for his entire career. He even wrote a book called “I Am Not Spock.” Everyone wanted him to stay in this role because that’s how they saw him. They didn’t know he was a very thoughtful man, poet, musician and artist. After some time, he came to terms with who he was and the legacy his role had. He actually wrote a second book entitled “I Am Spock.”

Did you know the original Star Trek series only ran three years and stopped in 1969? That’s forty-six years ago !! What an incredible legacy !! Yes, there have been subsequent movies, books and other Star Trek series. Those existed only as a legacy to the original show. In fact, Star Trek and Spock have become a part of social culture.

Now, think of how you approach your role in HR. Are you looking at how you practice what you do, or are you just making sure your job gets done? Do you have an “impact approach” or a “legacy approach”?

You see, you make an impact every day whether you are intentionally choosing to or not. Your impact is determined by your behavior, outlook and effort with others in your company. That doesn’t ensure that your impact is positive though. One can impact others in negative ways which have a much longer effect than you can even imagine.

A legacy approach is just slightly different because it still involves your impact. Remember, Mr. Nimoy’s original run as Spock was only three years. If you knew that your “run” as an HR practitioner had a limited time to it, would your daily look at your job be different? Would you put everything you had into what you did so that when you were done, it would be remembered and sustained?

I think that too many of us in HR are either concerned about keeping our job, advancing in our job or just existing in our job. There is an opportunity to not only have an impact, but an impact that truly makes a lasting difference in the lives of the people around us. When you change your approach to one that will leave a legacy, you will see each day in a fresh new way.

I love that Leonard Nimoy came to terms with who he was and his legacy. He was active on Twitter and would finish his tweets with #LLAP for Live Long and Prosper. Every tweet. Every time he would communicate to others.

That is my hope for everyone who practices HR. It’s how I approach what I do and I hope you join me in having a legacy approach to what you do !! #LLAP

You’re Involved !!

This past weekend I had the opportunity to attend the SHRM Regional Business Meeting with all of the State Council Directors from around the country. It is one of my favorite events to attend in my role with the MAC. It’s a fave because the group of volunteer leaders that attend this are “all in” !! They help provide direction for their State Councils as well as the SHRM HR Chapters throughout their State.

There’s real value when you’re around people who share the same experiences you are having. This year the entire event had a positive vibe because people came wanting to have their voices heard, share their ideas and opinions with each other and the SHRM Staff, and see movement. There was definite movement and I’m geeked to see the Society listen and act.

A quick side note . . .

If you aren’t a member of SHRM, or a local chapter, and you’re in HR, you should reconsider. Getting involved yourself is how things get better. The more you’re engaged, the more you can share your insight, advice and experiences.

We had a great example of how being involved helps you both professionally and personally.

One of the presentations was with the SHRM Public Affairs folks about Social Media. It’s funny, but as someone who’s fairly active in social media forums, you fall into the trap that others are as involved at the same level you are. I know that isn’t the case, but you lose sight of this.

There’s been a real wall put up by those of us in HR involved in social media pointing towards those who aren’t as active. We’ve done one of two things – we’ve either tried to engage and embrace them, or we chide them for not being as “fully” involved as we are. Social media should NEVER be an obstacle to HR.

Andrew Morton, who heads up the Social Media efforts at SHRM, gave the attendees a refreshing and different perspective. He told us about the 90-9-1 rule of social interactions in communities and forums. It states that 90% of people on Social Media observe (lurk) as their level of involvement in social media. 9% comment (edit) the posts and content they see out on these forums and 1% create content. He used a great video (The First Follower) to make his point.

His contention, and I absolutely agree with him, is that it’s great to be in the 99% when it comes to Social Media because you are still involved !! You don’t have to be the 1% who creates and shares content. It’s a misconception and shouldn’t keep you from being active in the 99%.

The video talks about the Lone Nut and his First Follower. It shows that there’s more power in stepping out and connecting where you feel comfortable. You may always stay in the 90%. You may move to the 9%. And, who knows, you might be one of those lone nuts who creates and shares content !!

The key is to remember is that you ARE involved already !! So, relish that, leverage that and make social media a part of how you engage, learn and advance HR !!

The Real #FF !!

As 2014 draws to a close, we take time to reflect on what was and what will possibly be for the coming year.

For those of you who are active on Twitter, there has been a hashtag called #FF which stands for “Follow Friday.” It’s where people recommend others that are on Twitter for you to consider following. When Twitter was in its infancy, this was huge every Friday and you’d see tweets flying so quickly that your head would spin. People were excited to connect and see who else was out on the social platform.

Inevitably, you’d see the same names week after week because, like any system, there is a bell curve of activity. There are many who are very visible, active and they do a great job of posting their material and the material of others. There are also many who “lurk” and watch what people write and post. Nothing wrong with lurking because I’m assuming that you are trying to see what has value to you and this allows you to filter what information you like and avoid that which you don’t.

There is also a significant group of people who dabble in social media because someone encouraged them to, but they lose interest quickly. For whatever reason, it just doesn’t capture enough of their attention to merit ongoing effort. They may show up in a #FF once in a while, but they rarely reciprocate.

This isn’t specifically a post about Social Media though. You see this past week during the holidays was filled with the Real FF – Friends and Family !! People gathered from all over to make sure to see each other and catch up. These times of seeing people in person has immeasurable value. It’s great to hear new stories or relive old memories surrounded by warmth and laughter.

In my case, these gatherings are also generational. There are Grandparents, Aunt, Uncles, and cousins of various ages and from various backgrounds. They live in urban settings, rural settings and suburban settings. It’s a broad spectrum that continues to grow as the families grow.

Getting together with people in person is energizing for me. To take the time to get to connect with friends is something I look forward to every time I get to go to an event. I am a big proponent of the #FF movement on Twitter and try my best to keep active because I believe these electronic introductions can lead to meaningful connections and friendships.

Going into to 2015, I hope to make more of the #FF that I do socially come to life in person. I believe that the more intentional we are in making these connections become a reality, we experience that “friends and family” high of getting to know one another.

So, be on the lookout !! I plan to make sure to rekindle existing friendships as well as develop new ones. I hope that you are one of those #FF folks who truly becomes a friend. Don’t be surprised when I find you !! It will be magnificent !!

Advancing HR !!

I spent the last week at the SHRM Volunteer Leader Summit in Washington, DC. It is one of my favorite events because the attendees are some of the most active and engaged members that SHRM has. It’s also very cool in that people come from all fifty states and also US territories.

I am a SHRMmie and am proud of being involved and connected. I know that this can cause angst amongst my peers, but I’ve found that the more I’ve become involved, the more encouraged I am that SHRM is listening and moving in the right direction. For those of you kind enough to read my blog, you may not be involved in SHRM, but I would ask that you read on to see how they are taking steps that are positive.

Here are the themes that came across as well as some observations . . .

SHRM Certification – I was able to take the Pathway Tutorial to see how the SHRM Competency Model is defined and answered sample questions that are like those that will be on the exam starting in 2015. The tutorial is impressive and shows that this model is focusing on a person’s professional development and how to recognize and utilize the competencies in your HR role. You complete a self-assessment to see which competencies you should consider bulking up.

I received my SHRM-SCP by doing this and there were 480 folks who received their certification in total. It’s very cool to have both designations now.

I know that the ongoing argument about the tutorial vs. an exam will continue, but let me give you an alternative approach. SHRM has chosen to recognize the work that I, and those also currently certified. They aren’t discrediting my current certification in any way. I’m proud to have my SHRM-SCP and plan to support the ongoing evolution of the program.

Member Connection – There are two great aspects I saw in regards to connecting with others. The SHRM Leadership Team and the SHRM Board of Directors made a visible change than what I’ve experienced in the past. They were actively connecting with Volunteer Leaders throughout the summit in sessions and during meals. This may not seem big, but they’ve heard the feedback about being disconnected and they are taking steps to improve that.

There was also more intentional connections occurring between States and Regions. The MAC has set the example that we are a profession first and reside in locations second. We’re ALL in HR !! We should do more and more to blur the lines of isolation and look at ways to bring everyone together. I spent time with people from all over the country and built more and more relationships. It’s starting to make a difference that will only make us stronger.

#AdvancingHR – The most encouraging theme I saw throughout the event is that the focus of SHRM is looking past the “seat at the . . .” approach, and is looking at how to advance the profession through integrating HR throughout business. It’s great to see that we’re taking a broader view of what HR can, and should be. They launched a new SHRM TV commercial showing the direction, and this is just the start of the marketing efforts. I’m geeked that advancing the profession overall is what we’re doing.

Now, I know there is always room to improve. You have to know that your voice is being shared with Leadership and they are responding in tangible ways. I also know that there will be detractors and skeptics.

I choose to connect instead. By being involved intentionally myself, I can add my feedback and the feedback of others. I have seen results and I think you’ll continue to see them too !! I hope you’ll check things out, get involved and get connected so we can all Advance HR !!