‘PositiveHR’ Articles at Everyday People

The Future Looks Bright !!

This past week I had a very cool experience !! I was one of the judges for the SHRM Student Case Study competition. I sat with two other great HR pros from the area as we heard graduate students from various schools give their take on an HR scenario. It was very cool to hear their approaches which ranged from a traditional HR viewpoint to some that were extremely creative.

I was so geeked to see so many students come in and share. It helped to continue to dispel the stereotype that the most recent generation is so “different” and just doesn’t “get it” like other generations. I wasn’t surprised because this isn’t new. There have always been generations in the workplace. The stigma that has been assigned to younger people is from older generations. We have fallen into the same trap that we said we would never fall into when older generations made broad generalizations about us. We hated it, but it hasn’t stopped us from doing the same thing.

I think we need to have a serious change of heart and be the generation that encourages and lifts up the newest folks. Let me ask you a question . . .

Do you remember when you got into HR?

Most people don’t start in HR, they fall into it. I’m one of those outliers who has been in HR for my entire career (on purpose). When I started though, I was pretty much on my own. I taught myself what I thought was correct, but to be honest, my efforts had to be limited because I didn’t look outside of what was within my reach. I must have missed areas. I did what I had to, but I could have done better.

I didn’t know having someone who was also in HR as a mentor was needed. The truth is, I didn’t think someone like that even existed. I was wrong on this account as well. When I finally reached out and connected with other HR pros, I found some great people who are still mentoring me to this day several years later.

Now, back to these students.

We can be the ones who reach out to them now to be their connections and mentors. They don’t have to “earn their stripes” in order to struggle as they enter HR. We can be the ones to share our experiences with them and make sure that they are not left to try and figure out this industry on their own.

We have the chance to help shape not only the future of these great young people, but we can help shape the future of our profession !!

Wouldn’t it be great to help these kids who are interested in joining our field have a great experience coming into HR? How would they see our generation, and how would we see theirs, if we did more to build each other up instead of trying to focus on generational differences?

The future of HR is bright !! I was able to see this first hand. I plan to reach out to these students and connect with them now and going forward. I’d love to see them succeed now and become the leaders of HR to come. I want to break the cycle and not be the stereotype of my generation. Will you be willing to join me? I hope you will !!

Be Full !!

As I type this post, I have to admit I’m spent. It’s a good feeling to be honest, but it’s also exhausting. I brought this upon myself. You see, I had the opportunity to spend the entire day out in the sun working in my yard. It was the first time since Winter and I loved it !!

I don’t know how you’ve been feeling lately, but feeling completely wiped out clears one’s head. Do you notice what most people say when you ask them how things are? The vast majority of them say, “I’m busy.” There’s never really a definition of what that means other than they apparently have a ton of things on their mind or taking up the majority of their focus.

Now, I know it’s just a word, but when I hear that people are “busy,” I hear a negative tone behind it. It seems that when you’re busy you have things that “have” to get done even though you may not enjoy doing them. Being busy also implies that you are overwhelmed and feel that others don’t share your sentiment. It’s the feeling that no one could be as busy as you are !! Having this approach is a bit daunting. The reason for it being daunting is that EVERYONE is busy !!

A few years ago, I changed my answer when people asked me how I was. If you ask me, my answer is – “I’m full !!” It’s true. I am. I take the chance to fill my life up every single day with things that are positive, challenging and interesting.

Don’t get me wrong, there are things that fill up my life that I’d like to change. I get upset too often and frustrated more than I should. I watch too much TV and don’t eat as well as I should. Those are facts that I can work on. They could be things that pull you down, but they don’t have to be.

To be honest, I think I could even add a few more things in to make my life even more full. You aren’t any different. Your life is full too !! The question you have to ask yourself is – Do you like what your life is filled with ??

The same is true for HR. Most HR folks I know always share how busy they are. When I hear this I can sense frustration and angst that surrounds their view of what they do. The thing that people don’t see is that if you keep the “busy” mentality, you’ll never enjoy HR because you’ll always be chasing after the things you don’t enjoy doing.

It’s time for you to become full instead !! Take the time to review what you’re doing and strip away those things that pull you down. I understand that all work has it’s purpose. How you approach it is key !! Get full and see how your day goes instead.

The next time someone asks you how you are . . . tell them you’re full !!

Being Mortar !!

This weekend I had the chance to work on another Eagle Scout project for one of my scouts. I always enjoy working on these because I love to see the scout’s advance, do great work and it’s a chance to follow their lead. His project, like most of them, has a large scope. He’s building a new backstop for a High School girl’s softball team that his sister played for. It involved tons of digging, moving dirt and building a wall using concrete block and mortar.

We had some construction experts with us who laid the first course (layer) of block for the wall and they moved with grace and ease. As they continued down the row, they asked if someone wanted to “jump in” and clean up all the seams of the wall. I volunteered and I received instructions on what to do and given three tools to use – an edging trowel, a joiner and a brush. The goal was to use these three tools to make sure that excess mud (mortar) was removed as well as the seams were filled and then cleaned off to get ready for the next course of bricks.

Recently, I’ve seen a disturbing trend both in the workplace and in our profession. There are more and more efforts to split and tear down things. In the workplace we continue to develop systems that are punitive thinking that the more we keep people in check, the better they’ll perform. Personnel files grow and grow with reams of paper to document people’s missteps. I have seen notes hung up in workplaces stating that there will be consequences if people refuse to comply with this or that with the sentiment that the manager is communicating effectively.

In our profession, I keep seeing blogs and articles that tear us apart. I feel that it’s good to have a critical eye or point out how we can improve if something isn’t working. But, there are more and more blogs with labels that are derogatory and belittle aspects of HR. We need to understand that HR jobs follow a bell curve from those that are highly transactional to those that are highly strategic. One isn’t “better” than another, they are just in different stages. Companies may not want HR that is conceptual and strategic. I personally am bummed when I hear that, but I understand that it happens.

I have to be honest that I struggle when I see people who feel that negativity and cynicism will improve who we are and what we do. I read them and learn from views that are different from mine. It’s just an approach that is contrary to who I am. I’m surprised when people say that being positive is so hard and rare in HR and in the workplace.

I choose to be mortar instead. I want to see our field, and our workplaces, be places that come together to build a culture that moves a company forward. I want to use the tools that I have to join people together, remove the excess items they don’t need and offer a brush of empathy to reassure them that their contributions matter.

You may see this approach as naïve, utopian or unreasonable. The thing is, I’ll keep doing it anyway because I see it working. When I see notes, I tear them down. When I hear criticism, I look for possible solutions. When I see that things aren’t changing, I get involved on purpose.

The construction expert who taught me how to do mortar was encouraging and thought I could do well even though I had never done it before. He even said, “If you run into a problem, or don’t feel it’s going well, tell me and I’ll help you.” He believed in me and told me what to do. He was positive in his approach and thankful that someone was helping him with his work. The work was hard and I have sore muscles, torn up hands and scraped up knees. However, the mortar is placed and the first course is laid to be the foundation of what’s to come !!

Time to Reignite !!

Many people are trying to shake the winter doldrums in the hope that spring will renew them. This happens every year and is very predictable behavior. Instead of enjoying the season we’re in, we keep looking forward to a rebirth in the next season to come. Don’t get me wrong, I am enjoying the thaw that is finally upon us and am glad to see the snow start to dissipate.

I think many HR pros look at their career with the same anticipation they have with the changing of the seasons. There seems to be a push that ANYTHING would be better than the situation they currently find themselves facing. There is also a feeling of professional isolationism because they feel that no one is experiencing the levels of disgust, frustration and angst that they are. When I hear stories of despair I get concerned. I’m concerned because if that is how you are approaching your role, it will reflect in your performance and with the employees that work alongside you.

There are seemingly countless stories and sentiments of HR pros who are just flat burnt out. They can’t see the light at the end of the tunnel. In fact, all they see is the tunnel and it keeps getting deeper and darker. This isn’t healthy in any way whatsoever. Why would you continue to go back to a difficult HR environment just to be a martyr everyday?

It’s time for HR practitioners to come to terms with a reality in our careers. There is only one person who’s responsible for how Human Resources is in your role and that’s YOU !! Your career may be influenced by others around you, but in the end, you are the only person who can impact who you are and what you do.

Has the fire gone out for you? Or, has the fire consumed you and eaten away at what you think HR should be in your company?

Take a different approach intentionally and reignite the fire of passion around Human Resources !! Everyday you have the opportunity to make a positive difference in the people around you and also add value to the growth and success of your company. You can, and must, be the model of making this happen in your culture. Believe me when I say that this isn’t a pep talk to motivate you. Motivation is internal and you alone can build that energy up. You could spice in a great rock tune, say something from AC/DC, to get you jacked up, but this isn’t a peak and valley approach. Once your passion is reignited, you need to fan the flame so that others around you start catching this fire.

I’ve recently been talking with some friends who either just changed HR roles, or want to. In every case they expressed that they want an HR role where they can flourish and make a difference in what they do. This needs to be the expectation of everyone in HR !! The conversations I had weren’t somber or melancholy. They were a chance to share some encouragement and give them a nudge to no longer settle for mediocrity in what they do. The companies they work(ed) for didn’t view HR in a positive, integrated and broad way. That’s fine if companies want to limit HR – but YOU don’t have to be a part of that !!

People wonder if my level of passion and excitement is some shtick for some on-line persona. You can trust me, it’s not. It took me several years to understand that HR can be on fire all the time. It also took some searching to find a role and a company that was as passionate and excited about what they did so that this ignited form of HR could grow and exist.

So, if you’re burnt out – rekindle !! If you’re an ember that’s just barely holding on and smoldering – add fuel and energy !! If you’re in a role where HR cannot be exciting and passionate, then maybe it’s time to find a place that let’s you rock it out !! Reignite yourself and radiate great HR in all that you say and do !! It’s really the only way to practice.

You Take Me Up !!

Encouragement.

It’s a simple word that carries incredible power. When it occurs, you see people light up and respond in ways that they hadn’t mere moments from receiving it.

Encouragement.

It’s something we’re hesitant to do – especially in HR. People tend to hesitate because we don’t know when you’re either doing it “enough” or “too much.”

Discouragement.

It’s the epicenter of human interaction. It is more comfortable to tear down than to build up. It’s what people have come to expect from their supervisors, their peers and even strangers. Discouragement is the norm. Don’t believe me? Turn on the news whether it’s local, national, or a 24-hour feed. We can’t get enough of the exposure of the most tragic events and the worst in human behavior. Anything that has a positive tone to it is filler at best, and it’s rarely completely positive. That’s too risky !!

Encouragement.

What would happen if you personally took the first step to not allow discouragement to be your filter? What would the workplace look like if people saw HR approaching and they were eager to see you because they anticipated a positive experience? What if you REFUSED to promote, spread or be connected to communication that tore others down? How would work be for you, and others, if encouragement was your benchmark and not your exception?

Courage.

In the middle of both words – Encouragement and Discouragement – is the word “Courage.” When you are discouraging, it takes no effort whatsoever since people base most of their interactions on some level of discouragement. To really encourage someone takes an intentional step out to make sure it happens. It is challenging because people are skeptical. They have experienced encouragement so inconsistently and also often wrapped in some hidden agenda.

Encouraging Courage.

I read too many HR posts that are also discouraging in nature. In fact, I’ve had conversations that “negative things are what people want to hear” from fellow HR bloggers and practitioners. That is unfortunate and I disagree with this preconception.

I want to encourage you !!

You are in HR for a reason, so make that a reason that has an impact on people intentionally. If you are discouraged yourself, I would suggest a few things to consider:

Connect with an Encourager !! – There are positive people in HR. I know a ton of them and I enjoy being with them and talking to them on a regular basis. They may challenge how I see things, but in the end we lift each other up.
Practice, Practice, Practice !! – There are many ways to do this, but it won’t be easy. Start a journal and list who you’d like to encourage, why you’d like to encourage them and then note how it went when you acted on it.
Know this matters !! – People are always looking for context and a “purpose” in what they do as a profession. Being an encourager will turn the tide of your Company’s culture and even our industry !!
Never stop !! – There will be people who will be resistant no matter how encouraging you are. It is tempting to quit encouraging others. It is also tiring to be an encourager. However, planting positive seeds in the lives of others around you will make a difference.

There may be people who read this and want to tear it down because I’m not being a realist in what they face each day. That would be a bummer, but I would meet them and encourage them as well. There is always something that can be lifted up in another’s life. You just need to be willing to invest the time and effort in others to uncover that and bring it out.

You should know that I am unapologetic about willingly being in HR and in encouraging others. I know you can do this and I will love hearing about what happens when it becomes your norm and no longer your exception !!

HR is as HR does !!

Over the weekend I was channel surfing (because I don’t have Netflix – no one pass out) to see if something would pop up, and I came upon one of my all-time favorite films, Forrest Gump. I stopped at the point in the film when Forrest is in Vietnam and he runs back into the jungle many times to save his best buddy Bubba, and ends up saving many of the men in his platoon. My skeptical 17 year-old son wanted to me to change the channel, but I asked to let me see just this one scene. He was hooked and we ended up watching the rest of the movie.

I love the movie because Forrest has such a fresh outlook on life and it made me think that we could take many lessons from the film as we practice HR.

When I’m around most of my HR friends, I hear them bemoan how difficult EVERYONE is to deal with – when it’s actually only a few people. I also hear people try to one up others with tales of employee misconduct. The stories that are more shocking and/or vulgar seem to gather crowds !!

I don’t think living in an environment of constant truth or dare scenarios helps us personally or professionally. If we only see the bad things around us, or the flaws and negative characteristics of others, how can we ever hope to move an organization forward? It’s no wonder people cast a negative light on HR when all they hear are HR horror stories.

What if we saw life as Forrest did? Sure, the movie is filled with a character who “happens” to experience almost every single major historical event in the U,S, personally, but it’s a movie. If you notice, Forrest isn’t swayed by his good fortune, his fame, or his run ins with Presidents or other famous people. He takes it in stride. This is also true when the dips in life hit him and he experiences loss of his mother and his beloved Jenny.

We come across opportunities every day to interact with great people. What’s our mindset when we’re about to meet with them? Are we burdened by it? Do we think the worst is sure to happen even before we talk to anyone? Do we jump to extremes and make broad-based decisions, policies and procedures because the interaction we just had should become the law of the land for all people going forward (even though it was an exception to how work usually goes)?

Forrest is unflappable. The only time he struggled with his situation was when Jenny introduces him to his son and Forrest worries if his son is smart or not. I think that he would have loved him either way, but it was obvious he didn’t want his son to face the same challenges he did in how people saw him as stupid – or less than others who were “normal.” He always responded “Stupid is as stupid does.”

Think about it becoming HR is as HR does. Forrest always let his actions show his intent and genuine approach toward life. We should do the same. HR’s behavior needs to be unflappable and able to not only take life in stride, but enjoy it because we never know what the next step will be.

Forrest thought his life turned out exactly like it should have. It was filled with extraordinary adventures which he thought were just normal situations. He wasn’t fazed. It’s a fabulous approach each day and something I’d encourage each of you to try !! Every person we meet may be an incredible adventure just waiting to happen. Don’t miss it !!

“And that’s all I have to say about that.”

Advancing HR !!

I spent the last week at the SHRM Volunteer Leader Summit in Washington, DC. It is one of my favorite events because the attendees are some of the most active and engaged members that SHRM has. It’s also very cool in that people come from all fifty states and also US territories.

I am a SHRMmie and am proud of being involved and connected. I know that this can cause angst amongst my peers, but I’ve found that the more I’ve become involved, the more encouraged I am that SHRM is listening and moving in the right direction. For those of you kind enough to read my blog, you may not be involved in SHRM, but I would ask that you read on to see how they are taking steps that are positive.

Here are the themes that came across as well as some observations . . .

SHRM Certification – I was able to take the Pathway Tutorial to see how the SHRM Competency Model is defined and answered sample questions that are like those that will be on the exam starting in 2015. The tutorial is impressive and shows that this model is focusing on a person’s professional development and how to recognize and utilize the competencies in your HR role. You complete a self-assessment to see which competencies you should consider bulking up.

I received my SHRM-SCP by doing this and there were 480 folks who received their certification in total. It’s very cool to have both designations now.

I know that the ongoing argument about the tutorial vs. an exam will continue, but let me give you an alternative approach. SHRM has chosen to recognize the work that I, and those also currently certified. They aren’t discrediting my current certification in any way. I’m proud to have my SHRM-SCP and plan to support the ongoing evolution of the program.

Member Connection – There are two great aspects I saw in regards to connecting with others. The SHRM Leadership Team and the SHRM Board of Directors made a visible change than what I’ve experienced in the past. They were actively connecting with Volunteer Leaders throughout the summit in sessions and during meals. This may not seem big, but they’ve heard the feedback about being disconnected and they are taking steps to improve that.

There was also more intentional connections occurring between States and Regions. The MAC has set the example that we are a profession first and reside in locations second. We’re ALL in HR !! We should do more and more to blur the lines of isolation and look at ways to bring everyone together. I spent time with people from all over the country and built more and more relationships. It’s starting to make a difference that will only make us stronger.

#AdvancingHR – The most encouraging theme I saw throughout the event is that the focus of SHRM is looking past the “seat at the . . .” approach, and is looking at how to advance the profession through integrating HR throughout business. It’s great to see that we’re taking a broader view of what HR can, and should be. They launched a new SHRM TV commercial showing the direction, and this is just the start of the marketing efforts. I’m geeked that advancing the profession overall is what we’re doing.

Now, I know there is always room to improve. You have to know that your voice is being shared with Leadership and they are responding in tangible ways. I also know that there will be detractors and skeptics.

I choose to connect instead. By being involved intentionally myself, I can add my feedback and the feedback of others. I have seen results and I think you’ll continue to see them too !! I hope you’ll check things out, get involved and get connected so we can all Advance HR !!

The Campaign for HR !!

We’re getting closer and closer to another election season. Even though this is a “light” year for elections locally, that doesn’t stop the candidates who are running for office from filling the airwaves with commercials. And, true to form, there are few candidates who say what they’re going to do. Instead, they spend millions of dollars to smear their opponent. People must feel it works because it gets worse the closer you are to the actual election day.

To me it seems similar to what I see from other bloggers in the “space” when they write about Human Resources. People feel that if they continue to tear down HR, it will somehow get better. I don’t follow the numbers and metrics of posts, including my own, but negativity must sell. When I see posts that focus on division and separatism I get concerned. Why would people want to work in a field that only wallows in things that are wrong?

I had toyed with the idea of seeking political office in the past and I determined back then that if I would ever run, I would only be positive. I think people should make choices on what you can bring and not focus on one and another’s faults. Therefore, I am launching a campaign in support of HR !!

When is comes to HR, I am literally ALL in !! It’s been my career of choice and I try to be active and visible through volunteer work, social media and speaking at events. I only see HR growing and becoming more and more relevant in my organization and in many organizations across the globe. There are creative and innovative people who are changing their approaches and their cultures to have workplaces where people can perform their best and move their organizations forward.

Here are the planks of my platform to share to make this campaign come to life !!

Be Others Focused

We are in the one profession that is built with a focus on other people. Think of what a great opportunity that is !! Seriously, you have a chance to work with people on purpose. It’s built into your job and it needs to be the base of your thinking and approach every day.

Be Certified

I refuse to continue to argue on one certification versus another. Certification should be our ticket to moving ourselves, and the field, ahead. The key to being certified is more than passing a test. Having a professional certification gives you credibility and gives you the base on which to be a continuous learner and seek professional development. We need to know HR to practice HR. Take the time to get your letters and then build on your education from there going forward.

Be Connected

HR on its own is career suicide. You will struggle if you aren’t connected to great people, great resources and great events. Every time I read something, I look to learn from the author and their perspective. When I find resources that help me do HR better, I share them with others. Most importantly, when I go to events, I make sure to meet others to build my network in order to connect others. We’re only better when we’re together as a profession.

So, can I count on your support ?? Will you join me in moving HR forward in a positive way ?? I would love to have you join in and stem the tide of negativity. I know we can do it and am geeked to see what happens !!

I’m Steve Browne, candidate for the Campaign for HR, and I support this message !!

Walk a Dog !!

After returning from SHRM14, I was faced with the reality of a very full plate at work and at home. I’m sure this is no different than all of the attendees as they made their way back to their non-conference lives. It’s very easy to jump back into the incredibly fast pace of life and have things seem overwhelming. Nothing ever seems to fall into place even for those who are phenomenal planners. The reality of things moving in and out of each day means that you have to react and respond because people expect to be heard.

So, like most of us, instead of just going back to what I already had in front of me, I volunteered to watch our neighbor’s dog while they went on vacation. Normally, my great son watches the dog, but he was going to be in Atlanta, Georgia for a mission trip with his youth group. Now, you have to understand that Piper is an extended part of our family. We are very close to our neighbors and have known Piper since he was a puppy. Did I mention that Piper is gigantic ?? I’m a big fan of large dogs, and he definitely fits the bill. Piper is a Labradoodle, and he can easily put his head on the kitchen table just to check out what happens to be “available.”

I used this opportunity to start my wellness program by walking Piper early each morning. We went for it by walking 1 1/2 to 2 miles each day. It has been magnificent !!

What in the world does this have to do with HR ?? Everything.

You see, I’m a person who is constantly on the go. I am a person who says “Yes” all the time because I feel I have the capacity to take things on and I enjoy being full all the time. In doing this, I rarely take time to reflect and clear my mind. This isn’t a good approach, but it is what I think everyone practices. People are always bemoaning how busy they are, but we don’t take steps to do anything about it. We may go on vacation to break away, but even those trips are filled to the max to “enjoy” our time off.

Taking a walk allowed me to start the day unencumbered because Piper was the focus. He knows how to start the day !! First of all, he can’t wait to see you. As soon as you hit the door, he’s excited that you showed up. Secondly, he can’t wait to start the day and be with you as you share a walk together. Every day the same path is new to him. He doesn’t complain about ritual or pattern because it’s never the same. When he sees fellow dogs, he greets them and can’t wait to talk to them regardless of who they are, where they live, how they look or how they act.

How would your HR role look if that’s how you approached each day? What if everything was new and exciting instead of mundane and repetitive? What if EVERY single person mattered for who they are, what they do and what they bring to work each day? What if you were so excited to see everyone each time to encountered them?

Clearing my head on these walks actually improved my perspective on people. I’m going to keep walking every morning, even without Piper. Having some time just to break the pace is healthy for all of us. I hope that each of you find your own way to break out of the pace. Trust me it’s worth the walk !!

Dark Matter

The conversation usually starts out like this . . .

“You’ll never believe what just happened !! I have an employee who . . .”

The conversation unfolds and you find yourself deep inside yet another difficult, dark employee relations issue. Before you can say a word, or offer any insight, the mob (usually folks outside of HR) have gathered their torches and pitchforks ready to unleash their fury in the form of some level of progressive discipline – up to and including termination. At least this time they came to you versus handing out their own type of justice first and expect you to pick up the pieces.

The challenge for you is not only that you are delving once again in the dark matter of people’s lives and in the organization, but how do you keep it up? Seriously. If you are always around the dark side of people’s lives and behavior, how do you not quickly fall into that same black hole?

Have you ever been to an HR Conference? It’s like a dark matter convention. If you listen in on what HR pros are talking about, more often than not, they’re unloading the dark matter situations that they’ve been dealing with since the last conference. It becomes a flurry of “Oh, yeah but let me tell you about this one !!” I don’t fault people for sharing because they’re doing it to try and cope with constantly being surrounded with difficult situations. Some of the stories truly are funny, but most of them are tragic and sad.

Add on to this the constant bombardment of people wanting HR to focus on Employee Engagement, being a great place to work, and building an attractive culture. These are definitely items people would prefer working on. The barrier to doing this is the lurking feeling that the next dark situation is just around the corner.

What can be done to combat this fact of working in Human Resources? How can you make it so that you aren’t consumed with the next negative aspect of human behavior? Is there something that isn’t trite or cutesy like inspirational posters on the wall that no one reads?

There is. It’s not easy, but there is.

I’ve been in HR for over three decades now and I continue to enjoy it more and more each year !! That’s not some motivational quote for a blog. It’s the truth !! Have I been discouraged at times? You bet. It hasn’t been for long though. Here’s what I do to fight the dark matter:

Remember that EVERYONE has value !! – We always talk about employees as if they aren’t people. We also forget that we’re people too. We can’t wait to pull out some manual and address people with policies. You need to address people as people first. If their behavior falls into an area that deserves discipline, then be consistent with it. However, you must meet with the employee first and see what’s happening with them before launching into some short-sighted action just to lessen the pain.

Surround yourself with positive people !! – This is more than the usual “be positive” encouragement. If you are around other HR pros who are positive as well as you are, then you have a community that gives your alternative perspectives to consider.

Have an accountability partner !! – You will slip and get dark. It’s impossible not to. However, you need to have an anchor or two who will be there for you no matter what. They are your “confessor” so that you make your feelings known and they’ll be there for you no matter what is shared or felt.

Be the light in the dark !! – I know this sounds like a catch phrase, but hear me out. You have the choice as to how to approach people every single day. If you think poorly about others, it will show. If people constantly bring a sigh to you and not a smile, then you can see where you are.

Turn that around. I can tell you that it’s worth it. I don’t think being positive is some parlor trick. It’s a way of life. Be that light. Start dispelling the darkness. Your company is looking for it !!