Shed Shopping

This weekend I personally crossed a threshold. I have always enjoyed mowing my yard by walking it using a self-propelled mower. When we first owned our house, I could mow the entire 1/2 acre in about 1 1/2 hours and on one tank of gas. It was invigorating and I looked forward to every cut. Now, Father Time is winning and what was once a task I enjoyed has turned into a chore.

I still love being outside and working in my yard. I hope that desire never wanes. However, mowing has now turned into a several-hour task where I end up spent and exhausted. I have resisted the purchase of a riding lawn mower. I have been defiant and stubborn because I never wanted to admit defeat. The time has come to accept that I need an alternative so that mowing never becomes a health issue.

To get this elusive piece of equipment to assist me in my yardwork calls for a new addition – a shed. We don’t have enough room in our garage for a riding lawn mower with our cars. I know I could park outside, but we have enough room to add this new structure. (Please note that I know we’re fortunate to have the home and property we have and don’t take it for granted.)

To find a location that sells sheds, I searched online and found a location that was a mere five miles from my house. That seemed ideal and too good to be true. My wife and I jumped into the car and trekked over to hopefully find what we were looking for. When we pulled up to the drive, we were a bit concerned. There were examples of sheds lined up along the right side of the drive, but we didn’t see anyone we could talk to. We saw one of the buildings that had a small clock sign on it with hands saying people would be back at 10:00 am. It was 10:30 am. We didn’t feel confident about this location or experience. It was disappointing, but we weren’t defeated.

We looked for other places throughout the city we could venture to. One site looked promising but it was quite a drive to get there. Undeterred, we headed out. As we pulled into the location at Miller Barns, we felt more at ease and thought we’d potentially find a shed. The buildings were more spread out and there was a main office right as you entered the property. We were able to meander in and out of as many buildings as we liked. We checked out sheds of every style and size. Inside each one was pricing information and dimensions.

After almost an hour, we went into the office and were greeted by two young, eager, and engaged men. They started with, “Hi there !! What brings you in?”

“We’d like to buy a shed,” I replied. “Well, then I think you came to the best place for that,” said the lead manager. I know this sounds cliche but it wasn’t. The two staff were full of passion and couldn’t wait to answer every question we posed. They asked what our time frame was and tried to gauge our interest. They were fairly sure we weren’t going to make an impulse buy, but they wanted to do their best to get us closer to making a purchase.

We thanked them for their time and reassured them we’d be back to get a shed after we did some measuring back home. To try to ply us one last time they offered us some delectable donuts on the way out. (We passed . . . this time.) The experience with the team who loved their job made our decision easy. We’ll definitely be back to get the new house for the impending riding lawn mower.

Do you see what a difference it makes when you encounter people who love their job? The first place we visited was run down, sketchy, and virtually abandoned. The second place was warm, welcoming, informed, and prepared to provide a great customer encounter. What is it like where you work? How about you personally?

You see, I think we focus so much on what’s wrong at work. Or, we complain about how others aren’t as good producers as they should be. The two gentlemen did none of that. It’s going to end up in a sale. What if we took on their approach and loved what we did instead? What would our companies look like if we expected this from others as well?

I know it makes a difference by loving the work I do. I believe that if you can see this shed shopping, you can make it come to life everywhere !!

Be the Spark !!

I’ve never been someone to sit on the sidelines. Whatever the situation or opportunity is, I tend to fully jump in quickly. I may make a quick assessment of what is going on around me, but I guess I feel more comfortable diving in than waiting around. I am not the kind of person who waits for “just the right time” to get involved. Most of the time, things have worked out well by following this approach. There have been a few misses. I’m sure that’s going to occur if you are someone who also jumps in.

The reason I have always leapt first is that I’ve been surrounded by others who did the same thing. My parents were always active at home, at our school, our church and in the community. Those I was close to were also people who felt more “complete” the more they were involved in a variety of groups and activities. The model was community and involvement. I rarely remember a time when we weren’t in situations involving several people coming together.

I describe my time in high school as being involved in almost every extracurricular club that was offered. The clubs ranged from athletics to academics to the arts. In most of the groups I participated in, I also took on a leadership role. I wanted to be in a position where I could encourage others and get them geeked about their involvement in the club as well. This same approach continued through college and throughout my career.

Over the years, I’ve been a volunteer leader in HR, for our zoo, in my church, in our kid’s schools and sports teams, and in Boy Scouts. Each time I ventured into a new group, I became more and more motivated by the new people I met. I have treasured getting to know peers in my profession, kids and their families and other great people from all walks of life.

You see, I don’t view leadership in these activities as being “in charge” of anything or anyone. I see them as being in a position to be the spark someone needs to unlock their talent. It’s been key to see each person who is engaged in groups be valued, acknowledged and seen as talented regardless of their role or level or participation. People want to do their best and have a genuine opportunity to participate. They became a part of a group to be included and not overlooked. It’s astonishing to see what happens when you see someone’s spark turn into a flame and hopefully into a full-blown passion.

I’ve seen kids who never thought they’d succeed in sports play with intensity and drive because I believed in them as their coach. I’ve seen scouts who would never speak in front of a group grow, develop and become leaders in the Troop and in their community. I’ve seen HR peers become stronger businesspeople that moved from being transactional to strategic within their organizations. The list goes on and on because I was willing to be a spark in their lives.

I list these “accomplishments” purely as an analogy. You can also be the spark in others’ lives. Think what our organizations would look like with you as a firestarter that viewed your employees as the immense talents they already are. With your attention and encouragement, you could unlock a passion that has yet to be revealed.

People want to go through life filled with passion far more than you realize. All they need is someone who believes in them. YOU have that ability to be the spark in all those in your life. You need to know this !! This coming week as you head to all that you’re doing, strike the match of passion that is waiting to burst forth. Be the spark !!

Find Your Inner Llama !!

We’re all building up to the Christmas and Holiday season this time of year. There seems to be an even greater emphasis on the need for generosity after all that has occurred during 2020. I think that is great and have those same feelings to reach out to lift others up. Yes, the holidays will look different this year than they have in the past. That seems to be the overall theme for the entire year. The world has changed. I don’t think it’s a matter of yearning for a rebound or a return to life as we knew it either.

We all have a choice as we enter a new year. We can move forward or remain stagnant. I choose to move forward. I’m not sure what lies ahead and I’m not a person who makes resolutions. I am not naive either. Challenges are sure to continue to occur in 2021 personally, professionally and as a society. I hope you don’t get discouraged, and I have a suggestion that just might work.

Find your inner llama !!

You may wonder what that means. Let me explain. Several years ago a dear friend of mine, Trish McFarlane, and I were catching up on a phone call and we started making up stories about HR and llamas. There was no rhyme or reason for it, but we laughed every time we mentioned them. It stuck with me and I’ve been a proponent of HR Llamas ever since.

The main reminder of the llamas for me is that they bring a smile to my face and overall joy !! In fact, others have embraced this symbol and have sent me llamas to add to my collection. They share that they appreciate me giving them something to rally around. I’ve received several of them as gifts over the years with incredibly touching stories from people. My wife and I were out at Lowe’s recently and walking through the Christmas decorations section when she saw this massive inflatable llama. She quipped, “I suppose we’re going to get that for our yard.” I was stunned, and then it was purchased !!

Here’s our new llama !!

Every night as dusk arrives, you can hear the soft whirr of a motor as our new llama majestically fills with air and rises from the ground. A light comes on to shine out and break away the darkness. Our neighbors have already stopped by to say how they love the new addition to our decorations. They say it makes them smile every night !!

It’s easier to show grace, generosity, and joy during the holidays. It seems like our hearts soften for about thirty days. Then, we slip back into a pattern that is not so joyful. People all around us are yearning for ways for everyday life to be positive. We should do all we can to not regress. That is why I want you to find your inner llama – whatever that is. It doesn’t have to be a llama. Find what works for you and reminds you to share encouragement, laughter, and joy year-round !! It works. It’s needed. It’s time.

Don’t Be a Zombie !!

It’s the week of Halloween, and I know that HR is scary overall. It doesn’t have to be, but many people position it as a field that is daunting, challenging and often overwhelming. When I hear these descriptions of human resources, I can empathize that there may be seasons where these feelings occur.

We don’t like to admit it, but there are times when people go through the motions at work. It happens at every level of the organization because we all fall into patterns of repetition at times. You’ll get overly perky HR folks that will swear that this never happens because they “love people.” Don’t believe it. We all hit dry spells.

Have you had this happen? You start yet another day at work and it seems like you travel the same path, do the same tasks in order and then look up to see that another day has flown by without you even noticing. If you don’t break out of this malaise, you become an HR Zombie. You seem lifeless as you stumble down the hall with an audible groan slipping out of your lips with each shuffled step.

I know there are times when you’d like to eat the brains of the people who frustrate you at work. However, that isn’t very productive. To avoid falling into this pit of being mundane, you need to take some very conscious steps. You can’t just wish your way out of it because it is like being stuck in some green ooze that just seems to swallow you the more you struggle. Here are some ways to avoid becoming an HR zombie !!

Be Passionate !!

We keep looking at passion as something that should occur on special occasions when you can really get jacked up about what’s happening. That is wonderful, but you can’t sustain things when they are a series of peaks and valleys. HR should drive you because it offers variety, nuance and opportunity every day. People are unpredictable, and that gives you the chance to assist them through the swamps they may be facing.

Find other HR folks who are full of life !!

Instead of succumbing to other zombies wandering around the office, reach out and connect with other HR pros. We can’t practice alone. We need viable, life-filled connections of our own who will life us out of the muck when it tries to pull us down. There are tons of HR pros who love what they do and who welcome the chance to be intentionally connected. Reach out and do this !!

Be a zombie hunter !!

The best way to avoid becoming a zombie is to find others who are already lurching around the office and “take them out.” I don’t mean that you should get rid of them. You can, however, break them out of their funk. Get in front of them and see what is dragging them down. Do all that you can to alter that pattern and chip away at what’s nagging at them. You’ll be surprised as to how many people come back to life.

This week, take a look and see if you’re stuck in a rut and if you’re groaning a bit too much. If you are, take the steps to breathe life back into your HR role. You’ll be glad you did !!

#7Songs – Thunder !!

I’ve really enjoyed participating in the 7Songs blog series. To be candid, it’s impossible to get it down to seven single songs. I’m sure you could make a list like this fairly easily using different eras of music, different genres of artists and a myriad of different filters to compile a “best of” list.

The item that pulled all of these songs together for me can be summed up in one word – passion !! I am passionate about my choices and most people are very passionate about music. You may love one type of music and absolutely despise another. If you bring that up, you are sure to get arguments from others because they will defend their faves as well.

For me, there is only one band that embodies passion for me because every time they strike a chord on the guitar or belt out a crushing vocal, they bring it !!

#7 – Thunderstruck by AC/DC

Let's RockYou can’t help but banging your head and throwing your hands in the air the minute an AC/DC song starts. Thunderstruck epitomizes the essence of this
Aussie power group !! They made a career of songs built on three chords. Even though it’s “simple” music, they make arenas erupt.

I had been a fan of AC/DC for years when Thunderstruck came out. They had been making rock anthems for years before MTV had videos. So, I also got to SEE them perform this, and I couldn’t contain myself. The riff that Angus Young starts deftly moving up and down the frets of his guitar hooks you instantly. It’s something that would turn into a performance tied to HR down the road.

When I was chair of the Ohio SHRM State Conference, the theme was HR Rocks !! (double exclamation points included) For those of you who know me double exclamation points are the norm when I write (even texts and e-mails) because they epitomize passion.

As chair, I pulled my committee aside and showed them my vision of the opening of the conference. I wanted a stage with a catwalk, flashing lights and Thunderstruck blaring overhead. I actually bought an Angus Young costume and dressed up like him to take the stage and loudly welcome everyone to the event.

When I did this, the attendees all had drum sticks that they could pound together to bring the noise to a triumphant crescendo !! By the time I reached the mic to yell out “Hello, Sandusky !! Are you ready to rock ??!!” they were already geeked to get the show started.

Passion is something that we too often suppress when it is something we should express. Being tentative may be safer, but it leads to regret because you miss out on what you wanted to do. I learned long ago what it felt like to work in an environment that sucked the soul out of you. When I left that company, I vowed that my passions would never be suppressed again. . . . And they haven’t since !!

So, I encourage you to get the entire AC/DC catalog. It’s great to rip off the lid of the day and just flat rock !!! Find your 7Songs and keep them on a playlist to remind you that you were created to be vibrant, creative people. It’s who you’re supposed to be.

Let me help you get started – hands in air, head banging, cue the riff . . .

Time to Reignite !!

Many people are trying to shake the winter doldrums in the hope that spring will renew them. This happens every year and is very predictable behavior. Instead of enjoying the season we’re in, we keep looking forward to a rebirth in the next season to come. Don’t get me wrong, I am enjoying the thaw that is finally upon us and am glad to see the snow start to dissipate.

I think many HR pros look at their career with the same anticipation they have with the changing of the seasons. There seems to be a push that ANYTHING would be better than the situation they currently find themselves facing. There is also a feeling of professional isolationism because they feel that no one is experiencing the levels of disgust, frustration and angst that they are. When I hear stories of despair I get concerned. I’m concerned because if that is how you are approaching your role, it will reflect in your performance and with the employees that work alongside you.

There are seemingly countless stories and sentiments of HR pros who are just flat burnt out. They can’t see the light at the end of the tunnel.  In fact, all they see is the tunnel and it keeps getting deeper and darker. This isn’t healthy in any way whatsoever. Why would you continue to go back to a difficult HR environment just to be a martyr everyday?

It’s time for HR practitioners to come to terms with a reality in our careers. There is only one person who’s responsible for how Human Resources is in your role and that’s YOU !! Your career may be influenced by others around you, but in the end, you are the only person who can impact who you are and what you do.

Has the fire gone out for you?  Or, has the fire consumed you and eaten away at what you think HR should be in your company?

Lit Matches in a rowTake a different approach intentionally and reignite the fire of passion around Human Resources !! Everyday you have the opportunity to make a positive difference in the people around you and also add value to the growth and success of your company. You can, and must, be the model of making this happen in your culture. Believe me when I say that this isn’t a pep talk to motivate you.  Motivation is internal and you alone can build that energy up. You could spice in a great rock tune, say something from AC/DC, to get you jacked up, but this isn’t a peak and valley approach. Once your passion is reignited, you need to fan the flame so that others around you start catching this fire.

I’ve recently been talking with some friends who either just changed HR roles, or want to. In every case they expressed that they want an HR role where they can flourish and make a difference in what they do. This needs to be the expectation of everyone in HR !!  The conversations I had weren’t somber or melancholy. They were a chance to share some encouragement and give them a nudge to no longer settle for mediocrity in what they do. The companies they work(ed) for didn’t view HR in a positive, integrated and broad way. That’s fine if companies want to limit HR – but YOU don’t have to be a part of that !!

People wonder if my level of passion and excitement is some shtick for some on-line persona. You can trust me, it’s not. It took me several years to understand that HR can be on fire all the time. It also took some searching to find a role and a company that was as passionate and excited about what they did so that this ignited form of HR could grow and exist.

So, if you’re burnt out – rekindle !! If you’re an ember that’s just barely holding on and smoldering – add fuel and energy !!  If you’re in a role where HR cannot be exciting and passionate, then maybe it’s time to find a place that let’s you rock it out !! Reignite yourself and radiate great HR in all that you say and do !! It’s really the only way to practice.

Time for the 2nd Half !!

This week I get to celebrate a true milestone . . . I turn 50 years old on Friday, 1/3/14 !!

Now, I know that turning 50 is not that big of an accomplishment for most people.  However, in the Browne genealogy line, I’m a senior citizen.  My father passed away when he was 26 and my uncle passed away when he was in his late 30’s.  My other uncle made it into his 60’s.  But this isn’t a sad post – just some back story.

Most people look at 50 as something nearing more of an end of things they used to do with ease, or as being over the hill.  If you have been reading this blog, you know that I tend to look at things a bit differently.  You see, I’m looking forward to the second half of my life !!

Now, I’m not naive or arrogant in thinking that fifty more years are any sort of guarantee.  But, why look at things as “less than” when you don’t even know what is lying ahead of you?  I could never have foreseen what amazing things have happened during my first half century !!  (An example of this is that I’m writing a blog that others actually read from a laptop computer that is wirelessly connected to the internet as I sit typing in my living room.)

What's NextI honestly can’t wait to see what’s next !!  I don’t have to know the details, or have any absolute assurances in the least.  In fact, not knowing makes it a bit more exciting because I’ll get to experience whatever’s next as it happens.

As we enter another year, I find myself even more encouraged and passionate about life than I have been in the past !!  I’m sure there are literally thousands of people who I will get to meet, know and share situations with in the second half.  I’ve already been fortunate enough to experience this, and value it more than you know.

How about you?  Are you looking forward to what’s coming?  Or, do you have doubts, concerns and fears?  I know there will be obstacles, challenges, failures and other big unknowns that will come my way in the years to come.  But, that doesn’t concern me.  It intrigues me !!

I hope that as a New Year unfolds for each of us, that you choose to be wildly passionate, fiercely intentional and abundantly optimistic !!  It’s really a fascinating way to live each day, and I think it’s how we’ve been naturally wired if we allow it to happen.

Now I need to get ready.  The second half is about to start !!

Got an idea ??

Why has HR become passive within the organization?  There’s an on-going movement that is somewhat disheartening, and that is that HR feels it’s role is to be reactive and prepared.  To always play defense is not a healthy way to approach daily work.

Granted, HR does have to react because of the intangibles that people have each day, but if you’re just waiting for the red alarm phone to ring furiously off your desk, so you can jump into action, you’re doing things backwards.  Also, I can’t imagine how stressful you feel HR is by approaching the field this way.  When I talk to my peers, too many of them put themselves in this camp.  They also feel that this is what is “expected” of them from Senior Management.  Yikes !!

Time for something new . . .

Do you have ideas?  If so, do you share them, implement them, or shy away from them?  Do you feel you do/don’t have permission to act on your ideas?

Have you fallen into the pit of doing things the same way every day and for every situation?  If that is the case, let me share that I think that you have missed the value of how vastly different people and each situation you face truly is.  Most of us stopped either having, or sharing, ideas because we listened to others who beat us down when we want to try something new.

The other pitfall to ideas is that we think that systems “fix” people.  If we have the best system, it won’t matter who the people are. (I’ve heard this quoted verbatim at a company !!)  People are the difference at work and great people make great systems shine !!

Back to ideas . . .

I’d like to challenge you to follow my personal model.  I intentionally try to come up with 3 to 5 ideas a day to try something new at work.  Some are massive ideas, and some are small, trite things that take little to no effort.  The second step is that I try EVERY idea out.  EVERY ONE !!  That isn’t an exaggeration.

The response I can hear those of you reading this is – “But how do you have the time to have 3 to 5 ideas a day and then try them out?  My day is so full, I couldn’t possibly do that !!”  The fact is, my day is overflowing and I love that !!  With 3 to 5 ideas every day, it’s also new, challenging, fresh and positive.  Is that true with your full day ??

So, try it.  You have to remember that you don’t need permission to think and create.  You’re EXPECTED to think and create !!  Need to go now.  New idea brewing  . . .