‘OHSHRM’ Articles at Everyday People, Page 2

Do You Love Your Job ??

Today is a first for Everyday People !! I’m away on vacation with my amazing family, so I decided to have a guest post. This is the first guest post ever for my blog, so I only have the BEST person to break this barrier – Dr. Daniel Crosby, PhD !!

Daniel is a dear friend and an incredible resource. He is doing great work with Suited Jobs that you MUST check out !! Suited is a tool that provides fit scores for
your company culture, job and provides suggestions for work that might better
suit you. Now, for the good Dr. !!

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One-sided relationships never work. This maxim sounds true, yet too many of us think that it doesn’t apply to our jobs.

Being highly committed to your job not only helps your employer, it helps you. Researchers have pointed out several benefits:

You’ll go above and beyond to be innovative and creative in your work.
You’ll be more motivated.
You’ll take less stress home with you.
You’ll be more likely to be recognized for your work.

Take an honest look at your relationship with your job. When was the last time you did something for your job you didn’t have to do? When was the last time you went out of your way for your job and didn’t complain? When was the last time you woke up excited to spend time with your job?

If the fire is no longer burning, just take a lesson from James Ziemer and find reasons to be committed to your work.

James Ziemer, the former CEO of Harley-Davidson, started with the company in 1969. Only he didn’t start as an executive. He entered the organization as a lowly freight elevator operator. In this job, he was responsible for hauling motorcycle equipment from floor to floor. Only he wasn’t hauling just any old parts. To Ziemer, they were the crown jewels of the company. In the years that followed, Ziemer became familiar with the operations of other parts of the business; he later worked in the manufacturing, engineering, accounting, parts and accessories, and finance departments. All of these experiences, in one way or another, would prove instrumental as he took on an executive role. Ziemer’s early experiences with Harley-Davidson were inextricable from the perspective he held while sitting at the top of the company.

Remember Ziemer’s story when thinking about your own work day. This new perspective can change how you look at mundane tasks and help to rekindle the old flame. Think of your job tasks as paving the way to something bigger and better.

Making cold calls? Sales skills will come in handy when negotiating your first large-scale acquisition.

Crunching numbers? You’ll need that skill when calculating your own salary.

Remember to look at the big picture. You might not be sitting pretty with your trophy job at the moment, but you’ll be proving to yourself that you are ready for more than just another quick Hollywood-type fling.

Eat. Sleep. Do HR.

Hey HR folks !! Is the first word that comes out of your mouth when you head into work – “Ugh !!” Seriously, does the dawning of a new day in your corner of the HR universe generate excitement and anticipation, or drudgery and a loathsome feeling?

The answer most people reading this would say – “It depends on the day !!”

You know, that’s fair. The question you have to ask youself is what mood, or tone, do you regularly set as an HR pro? As a department? Do people like interacting with you, or do they do the classic, “Shhhh, it’s HR !!”

The are approximately 4 zillion posts on HR and engagement out there on the Internet now. I suppose that even as I type, more are being typed and posted. Rarely, however, do I see a post asking if HR is engaged.

Let’s go back to how you approach this field that deals with people. A friend of mine recently gave me this fabulous button. ( I collect buttons, by the way. Great hobby !!)

When I saw it, I just had to add it to my collection !! I wear this button along with my “HR Rocks !!” button on my coat. When Team Members see them, they either snicker or roll their eyes. I’m actually cool with that because I want to get a reaction from them. I ask them why they give the reaction they do, and the answer I get the most is “You sure are an HR geek !!” Sweet !!

The other reason I got this button is to turn those of my peers who see our field as a giant mire pit of one problem leading to the next. If any of you reading this feel this way, it’s time to reflect and see if this is the field for you.

I don’t want anyone to ever leave HR, but if any profession is defined by a black cloud or black hole approach, then you should get out of it. I think HR is dynamic, challeging, uplifting, passionate and messy !! How many fields can say that? I don’t want HR to be soft and fluffy. I don’t want HR to fall into the stereotypes that people often tie to us.

I do want HR to be inclusive, intentional and individualistic !! We should meet people where they are – not where we think they should be !!

Recently, I met with a Team Member for the first time to recognize her for her 5 year anniversary. We have over 1,200 Team Members who work various shifts on various days. I wish I could know all of them personally, but that’s very difficult. When she met with me her eyes were huge and she was anxious because she was meeting the head of HR. When I explained that I was there to recognize and thank her for her 5 years of service, she burst into tears and gave me a bear hug !! “I love what I do !! Thank you so much for this !!” Messy and emotional. HR at it’s finest !!

So, this week as you get ready to jump back into the mix. You have to ask yourself – am I going to just DO HR – or am I going to ROCK IT ??!! I think you know the answer I hope we ALL say . . .

Enough or Not Enough ??

When you get to work on Monday, what’s the first thing that goes through your mind? You’re in HR and you get the opportunity to do something great yourself and through the people that work with you and around you. But, is that how you view things?

This isn’t just the “half full / half empty” question. It’s much bigger than that !! I was reminded of this just last week when my good friend, Brad Galin, crossed State lines from INSHRM to speak to the State Council at OHSHRM. He spoke on moving from Scarcity to Abundance. The title may seem a bit heady, but it is a reality we all face when we hit the door this week.

People are difficult. The odd thing that we forget in HR is that WE’RE people !! So, if we’re difficult too, then how can others see HR differently? In moving from scarcity to abundance, you change your viewpoint, your approach and your behavior. It’s not enough to much wish that you’ll do better. You need to move !!

Why is that important you may ask? Isn’t in “enough” that we get our work done? Aren’t we measured (and measure others) on productivity? People aren’t processes or things. We keep losing sight of that, and, in turn, HR suffers.

Thinking, and acting, abundantly isn’t some wealth strategy where you’re promised some mythical get rich quick solution. Being abundant means that your view starts positively and then moves forward from there. It stays positive too.

Brad shared a great example from his work with Stone Belt, a non-profit group who works with adults with disabilities. He stated that the adults who are his clients are thankful for everything !! If you stubbed your toe, they’d say, “That was awesome !! Way to go !! You did that great !!” The room laughed, but it was refreshing to hear as well.

So, do you have enough or not? Can you be a great HR person where you are, with what you have and who you work with? Are you even asking these types of questions, or are you putting your head down and grinding through?

There’s too much of life around you to keep your head down !! Remember that you’re difficult . . . just like everyone around you. Isn’t that freeing ?? Now, jump into this jumbled mix of humanity and live it up !! The folks around you have been waiting for you to join in !!

HR in the Five One Three !!

This blog post is part of a collection created by various Human Resources professionals that was the brainchild of Victorio Milian (@Victorio_M). This “Carnival” of HR posts centers around the theme of HR and Home. To read the rest of the collection click here. You’ll be glad you did!

I am a Cincinnatian. It’s not where I “started,” but having been here since 1986, I can say proudly it’s my home. Being an HR pro in a conservative city has its advantages and disadvantages. It’s safe and stable, for the most part. But, the struggle for innovation took some time to blossom honestly.

You see, HR has deep roots in Cincinnati !! Back when SHRM was the American Society for Personnel Administration, two local SHRM HR chapters gathered. The Butler/Warren County SHRM chapter, just north of Cincy, has the designation of chapter “001” and the Greater Cincinnati HR Association (GCHRA) , my home chapter, is designee “008.” So, we were in on the ground floor once chapters started forming.

Like most areas of SHRM, the chapters kept to themselves, but then a group of HR pros began stepping forward. When you look at the history of the Ohio State Conference and the State Council of SHRM, you’ll find many Cincinnatians who were Conference Chairs, State Directors and Regional reps for SHRM. These great folks laid the groundwork for what’s happening now in the Queen City.

You see, we started reaching out and connecting HR pros before Social Media came along. We didn’t know that we were going to be “ahead of the curve,” but it appears that we were. The HR Net was started through GCHRA back in 2001 to try and get HR pros more connected. It started as a simple e-mail listserv tied to an internet message board with 200 people. Now, in 2012 it reaches over 6,000 HR pros worldwide and allows them to post questions and events that are HR related. Two things that differentiate this forum from most is that it’s free (and always has been) and each week people can sing along to a song parody about HR !!

As Social Media started to be born, Cincinnatians jumped in with both feet !! It was like people were just waiting for the mechanism to get more connected. Some of the early adopters (who are still active and visible) include Jennifer McClure (@JenniferMcClure), Margo Rose (@HRMargo) and Benjamin McCall (@BenjaminMcCall). One of the things that “put us on the map” was when we “won” the most active HR community as the (513), our area code, on an episode of Steve Boese’s (@steveboese) great HR Happy Hour blog radio show !!

More and more HR practitioners and consultants from Cincinnati jumped into the Social Media HR space and began phenomenal blogs and started reaching out to become part of the larger HR community. When I was asked to finally jump into the Social Media pool, I brought the platform of reaching HR pros that we started with me and then things exploded !!

One of the genuine positive outcomes of Social Media is that it has taken communities that only existed in their hometown and started intertwining them together. Many of the great things we had done in Cincinnati were being done in other pockets around the country. Being in Cincy, you are in a place that exudes that hometown feel. We are doing our best to make others from around the Social Media space and the HR profession join us and make that hometown feel permeate throughout all we do !!

So, now I’d say, looking back at things that we have been innovative and the future only looks bright !! I hope that we are a catalyst that continues to bring HR folks together for years and years to come !!

Image Courtesy of Zazzle

Together as one !!

This past weekend I had the opportunity to attend the SHRM Leadership Conference. It is a true favorite for me because it is made up of fellow HR volunteers from all over the United States !! I also had the chance to meet some great people from SHRM India !!

What continues to amaze me at these intentional gatherings is that people still tend to run in the groups of people that they know. People stick within their State more than cross boundaries to meet others even though we are all in the same profession and we also have the commonality of volunteering !!

Fortunately, I have always believed in expanding boundaries. I love connecting with new people wherever I go and SHRMLead was a great opportunity to “reach across the aisle” and make this happen.

When I did this, along with my compatriot John Friend from North Dakota, incredible things began to happen !! People began to recognize the great things that bring us together. We have a passion for HR, people and seeing the profession strengthen and grow now and into the future. We also want to see it be relevant and necessary in all businesses and industries.

However, this won’t happen unless we start to realize that we are all in this together !!

If we want HR to be better – we need to be together !!

If we want SHRM to be better – we need to be together !!

If we truly want to be global – we need to be together !!

The only thing that keeps us from doing it is that we need more folks to reach out and be willing to connect with each other. We grow stronger as a whole when we incorporate the phenomenal ideas, approaches, strengths and diversity of our geography and our opportunities we face !!

By the end of the week I had been meeting and hanging out with people from Ohio (gimme since it’s where I’m from), North Dakota, Michigan, Iowa, Minnesota, Nevada, Hawaii, Illinois, New York, California, New Hampshire, South Dakota, Vermont, Virginia, Texas, Florida, Georgia, Montana, New Jersey, Nebraska, Wisconsin, Washington, Louisiana, Oklahoma, Arizona, Arkansas, Tennessee, Pennsylvania, Indiana, Maryland, Missouri, and India !!

These weren’t just chance meetings or passing each other in the halls. We spent time together advocating on Capitol Hill, sharing ideas in breakout sessions, sharing meals and the occasional adult beverage, and laughing about the incredible field of HR !!

I’ve written that one of my favorite groups of all time is U2 and their song “One” captures it all – “We’re one, but we’re not the same. We get to carry each other – Carry each other”

This week reach out. Make that intentional connection with other HR people. Join me in starting to bring us together. It’s going to happen !! And I’d love it if you were part of us . . . together !!

Do Something About It !!

This coming week I get to attend the SHRM Leadership Conference in Washington, D.C. The gathering is for Regional, State and Local Chapter leaders. We get together to share what’s great and also give input on how we’d like to see things improve.

Before going further, let me be clear on my stance on SHRM . . .

I’m a fan !!

I know that things can be improved. However, I would state that we could make that argument not only about our various organizations, but about our profession as a whole as well.

I didn’t used to have this perspective and I was once far from being a “fan.” Let me share a story about someone who was EXTREMELY intentional with me in the past . . .

I have been facilitating a monthly HR Roundtable in Cincinnati for the past 12 years. I never would have made it this far if it wasn’t for one fateful meeting. We had another full house and the session went very well. At the end of the meeting, I was complaining about our local SHRM chapter and pontificating that the Roundtable was “so much better” than what they had to offer. A person heard this and she literally pinned me to the wall when she did.

She said, “I’m tired of you bashing our chapter. If it’s so bad do something about it !! Don’t just sit here making comments. If you want it to change, then step up and get involved.” Now, you have to understand that this great person is about 5 ft. 2 in. tall and I’m 6 ft. 5 in. tall. It was quite the site.

This wasn’t some passionate SHRM zealot. It was a person who cared about the chapter and didn’t like people making snarky comments about it as if they were film critics who never saw the movie.

I took her words to heart. I jumped in with both feet !! Instead of easing into a volunteer capacity, I ran for Vice-President of the chapter. I won (which surprised me) and that lead to beint the Chapter President. During my tenure, our chapter won the Pinnacle Award from SHRM at the same conference I’m attending this week. I went on to be involved at the State level and lead a phenomenal team two years ago for the Ohio HR Conference with our HR Rocks theme !! We had the most successful conference to date. Could have stopped there, but then took on the role of State Director for Ohio SHRM – which is where I am . . . for now.

Please forgive my personal SHRM history. The point is that because someone stepped out and confronted me to take action, I have had incredible fortune and success. I also have made lifelong friends and have done a small part in trying to make SHRM and HR better.

So, this week I am geeked to see friends, make new connections and see what else I can do to make SHRM even better. I hope that this week you can do the same in your corner of the HR universe.

It’s time to quit wishing things were better. Do something about it !!

Where Everybody Knows Your Name !!

This past week was the Ohio HR Conference. It was phenomenal in each and every way !! This was my 14th year as either an attendee or SHRM volunteer at the event. There are so many aspects of the conference that resonate with people ranging from the great programming and professional development opportunities, the gigantic themed resort at Kalahari or the social times together.

I’m fortunate to have several of the speakers as friends, and I made sure to ask them what resonated with them. More often than not, they said that they felt truly welcomed and a part of the fabric of the Conference. (Side note – we invite the speakers to stay all week with us at OHSHRM and let them attend sessions, social gatherings, etc. just like the attendees) Now, we have speakers who don’t do this as well, but the ones that do notice the vibe.

Growing up in the 80’s as a young adult, I was a HUGE Cheers fan. Every episode of the sitcom was great because the cast of characters wanted to see each other and share their lives and experiences. Even the theme song captured the “culture” of their beloved Boston pub . . . “Sometimes you want to go Where everybody knows your name, And they’re always glad you came; You want to be where you can see, Our troubles are all the same; You want to be where everybody knows your name.” Theme by Gary Portnoy and Judy Hart Angelo.

HR people long for that camaraderie just as everyone else. It’s great to have a culture that promotes that because the hope is that those HR pros can continue that effort in their organizations !!

You see, sometimes the best “professional development” is to remind us that we need to recharge our batteries and be welcomed. This coming week, make sure to be welcoming yourself and show employees the value of being welcomed each and every day !!

Play Ball !!

This week I head out to the 40th Annual Ohio HR Conference – HR: A League of Our Own !! Geeked isn’t even a strong enough word for how excited I am !!

The Conference Committee has once again put together a spectacular event including national speakers, buckets of HRCI credits, incredible Resource Partners and other surprises that will make for a sold-out show !! Standing room only !!

I know that we are in the midst of State Conference season. As I was packing my gear getting ready to head north to Kalahari Resorts in Sandusky, Ohio, I wanted to share some things I’ve found that make a conference successful !!

Have a game plan !! – That goes for every aspect of the conference. How long does it take to get there? Are you firm on which sessions/speakers you want to see? There are many more questions to consider, but by planning ahead, you won’t be rushing to decide when you arrive.

Meet the team !! – No game is complete without meeting the great folks around you. I know this may come easier to some than others, but we’re in HR – we should be able to get out and make some great new professional connections. This includes both attendees and Resource Partners !! The vendors may be the perfect piece you’ve been looking for to enhance your efforts at work. Don’t just get the swag. It is fun, but meet the great folks too !!

Start the Wave !! – This is a big step for most folks, but conferences are not only a great venue for professional development, but they’re also a great place to stretch a little. Go to sessions that may show a different perspective than what you’ve traditionally attended. You may find great information that can make your HR efforts a “grand slam” in your organization !!

So, in the end, get off the bench and hit the field. It’s time to Play Ball for all of us !! Make sure you are getting out to a phenomenal SHRM State Conference around you. They are amazing and you’ll love them !!

Stop the Definite Maybe !!

As we are headed into the midst of the great State SHRM Conference season (Ohio SHRM is just a month away !!) , I continue to see sessions on “being strategic.” Don’t get me wrong, it is imperative that we are strategic in what we do. It just confuses me that this topic is at every conference . . . every year, and it has been for at least the last 10 !!

Has “being strategic” changed that much over the past decade? I think we need to quit thinking that we are going to reach a business “awakening” and experience nirvana. As if, one day you walk in and it hits you that you have reached some plateau. We need to eliminate one thing in our way, and the journey to being consistently strategic will be at hand.

Stop the “definite maybe.” Other, than being an incredible song by the Kinks on their State of Confusion set, there’s no place for being indecisive. HR needs to be decisive in order to be strategic.

I’m the first one to absolutely follow the “it depends” model of HR because circumstances are never the same when you’re in the midst of employee issues. Being adaptable to move within, around and through situations will allow you to truly consider a well-rounded decision. But . . . the key is to decide !!

Recently, I’ve been faced with many people who want policies to be concrete laws that are carved into stone tablets that we can smash people with when they are violated. However, we’re rarely consistent when we choose to take a hard line stance because the “it depends” factor will come into play. You like one person more than the other. One person’s a “high performer” and the other’s a “slacker.” The list goes on and on. Even though people beg for absolutes, they pull back when, and if, the absolutes affect them.

The two keys to remember are: (1) Policies are parameters that allow people to move and perform within them, not rules to look for ways to discipline and terminate and (2) Come to a resolution on things understanding that that resolution may bend, mold and morph the next time you’re faced with a similar situation. People react well when you’re decisive – even if it’s bad news they’re getting.

HR, this is a chance for us to shine !! Senior Executives want people who can bring things to closure and move things forward. It’s great to get in the fray and slug things out a bit if it means that things move ahead.

So, this week, get out of the mire and trap of indecision !! Plant your flag !! Take a stand !! Be the champion for ALL of your employees and stop the definite maybes !!

Savor Every Moment !!

I am digging that the Olympics are on !! I’ve loved watching both the Summer and Winter Games since 1972. The thing that is unfortunate, to me, this year is that people on Social Media are raking NBC over the coals because our “instant society” has results before the athlete even completes an event.

On top of that, people are scathing about how the network is slower than we can post, blog or tweet. In doing this, I think they take away the performance of the athletes, the compelling human drama and the visual appeal of watching the event unfold. I never look for the results, and if I happen to see one, I still watch the event with anticipation.

You may say this is naive or old fashioned, but I think it calls to mind an imbalance in life that social media has afforded us. Let me share two quick stories . . .

On Friday, I went to the retirement dinner of my 70 year old Dad. He had worked for the Mid-Ohio Energy Cooperative as the Accountant. His career for the last 22 years was for a small company in a rural town in Ohio. It was spectacular !! They told stories about my Dad and his “Donisms” which brought the room to tears with laughter. When my Dad spoke, he got a bit choked up thanking the company for the ability to earn a good wage with benefits. He pointed to his family and said, “Look how much you have provided for me so that I am blessed to have provided for my family.” Amazing !!

Tonight we had a cookout with four close girls basketball families and their Coach (w/ family) one last time before the girls head to college. We laughed, reminisced and enjoyed our company one last time as a tight knit group. We vowed to meet every Christmas break and summer to make sure we stayed in touch as a group. Phenomenal !!

When it comes to HR, we are tending to be more like the instant world of Social Media versus the picture above called “Holding a Piece of Time.” We rush to immediate action and/or judgement without taking in all aspects of what is involved. We think the “stories” that surround us honestly get in the way of our real jobs.

This week try something new !! Savor the moments around you. Take in everything and see that, more often than not, great things are happening. You can still take in all of the events, enjoy the movement and come to great decisions. In fact, your results will be spectacular. Don’t rush . . . savor !!