I just returned from #SHRM14 in Orlando. This was the best experience I’ve personally had at a SHRM Annual Conference. I got in a bit earlier than the masses because I was there as part of the Membership Advisory Council (MAC) of SHRM. One of the facets of this role is that we meet with the SHRM Board of Directors as well as the board of the SHRM Foundation.
Our job is to share the feedback, concerns, ideas and pulse of the SHRM Members. It’s really an extremely cool volunteer position to hold because it’s like practicing HR for your Association. We listen to our members and then share with Senior Leaders directly.
I knew that we’d have this opportunity and the other four great ladies I serve with had met with the Boards last year. There was some anxiety because I wasn’t sure what to expect. I’m a huge believer in experiential learning and this was going to be a great experience.
What I found was not only reassuring, but gave me confidence in an organization that I sincerely believe in because we were heard !! When we met with both bodies they listened to what the SHRM members had shared with us, especially about the new SHRM Certification. The feedback we shared was candid, emotional and forthright. It was even described as “unvarnished.”
There was a key distinction about how we approached this opportunity. You see, we made the business case for the feedback and broke it into the areas that fit all of the comments we received. I happened to go to a session led by Jennifer McClure later during the actual conference where she shared the steps to consider when making an HR business case to Senior Management. It looks like we followed the steps well because we gave recommendations for the Board to consider around the next steps of the SHRM Certification evolution.
I want to clear something up that I heard at the Conference as well. I understand that people may not feel the SHRM Board hears people, but I know that not to be true. This is, and will continue to be, a highly emotional issue. The Board Members heard that directly and when we discussed the issue, it was on both a tangible and strategic level.
In the end, we took the first step.
I truly think that is how this work should continue. People are demanding absolutes which is too narrow of an approach. Details need to come – and they will. Communication needs to be better and consistent – and it will be. People need to stay engaged in the process as it rolls out – and they will.
You have to know that I am not someone who is trying to only tout SHRM. This situation allowed the MAC to practice HR. We listened to our constituents and then brought that data to our leaders wrapped in potential solutions and recommendations. We acted as a bridge to not only bring things together, but to move them forward.
For those that know me, I am one of the most fiercely passionate HR pros you’ll encounter. The great folks I serve with are also fiercely passionate business people. We always yearn to be heard and taken seriously as HR professionals. I can tell you that it happens because we experienced it firsthand.
I’m geeked about the level of involvement I experienced and also in working with the leadership of SHRM while being connected to its volunteers. We have hit some bumps and shed some tears. We have raised our voices . . . and we are being heard !!
