‘Intentional’ Articles at Everyday People, Page 17

Keep Smiling !!

Quick set of questions. Do you know any children? Do you have children of your own? Have you ever been a child yourself?

This may seem silly, but I think we forget. We’re so busy being adults that we lose the sight of what it was like to be a kid. This past week, one of my co-workers showed me a video of his daughter at gymnastics practice. She did seven back handsprings in a row which is incredible by itself !! She needed to do at least seven in order to qualify to compete at her level. She was geeked after she hit this milestone for the first time. She went over to her Mom and, “I don’t think I can stop smiling !!”

Wow !! Think of how she’s approaching success. She had to practice for literally years to do seven handsprings in a row. I’m sure there were many disappointments along the way, and maybe even a feeling of quitting and giving up. However, she kept pushing forward and accomplished her goal. The other great thing about this story is that her accomplishment was to open other doors for her to reach even greater heights.

The entire time I spent to listen to this story and watch this video was five minutes. I thought it was amazing that he’d share this success story with me. It mattered to him to have me share this experience.

I’d bet that if I came to your corner of HR and listened to you, your sentence would be “I don’t think I can stop . . .” and then words would be filled in like “being frustrated”, “banging my head against the wall”, “avoiding negative people”, etc. I know this is generalizing, but we tend to come to work every day with our focus on what’s going to go wrong. We aren’t like kids who look at each opportunity as something fresh and new. The reality of work (or at least how we view it) has sapped us of being willing to see what we do as a child would.

What happened to us ?? Why do we see being “childlike” as a weakness ?? When we were kids we couldn’t help but look at things with wonder, awe and curiosity. I think that these attributes are essential to being a positive person and they are critical if you want to excel in HR !!

So, I have a simple exercise that you need to try. It will cost you absolutely nothing, but it will reshape everything. Smile !!

You may think that is inane and a waste of time. You have more important things to do that are much more effective when it comes to HR tools. I beg to differ. This is why . . .

If you smile at someone, they either will reciprocate (naturally), or they’ll avoid eye contact. When someone avoids my smile, I see it as a challenge worth taking on. I don’t confront them, I just wait for the next time I see them and give them a smile again. The difference between smiling because you were told to is smiling because you can’t help it !! When you meet people with your smile first, you’re setting the tone for the conversation.

I truly want others in HR to enjoy the field intentionally and all the time. This isn’t some parlor trick, but it is a call for you to bring out your inner child and let it shine. The next time I see you be warned. A smile’s coming because “I don’t think I can stop smiling !!”

P.S. – the picture is my smile just so I get a jump on things !!

We Can Be Heroes !!

This past week the rock universe took one of it’s brightest stars back. The legendary David Bowie passed away after his battle with cancer. I have been a fan of his for decades.

Oddly enough, the first time I saw him was during a Christmas special where he sang the “Little Drummer Boy” with Bing Crosby. I remember watching the special with my Dad and he wondered who the “weird guy” was singing with Crosby. I said, “That’s David Bowie Dad, and he’s cool !!” He disagreed and thought that it was surreal to see the immortal crooner singing with this thin, pale British singer.

I’ve always been drawn to Bowie because he was willing to be himself. He never followed the norms that were expected in his music, his appearance or his approach. I also admired that he continued to remain relevant throughout his entire life when many of his peers faded into oblivion.

There are many attributes of David Bowie that I think translate well into how I practice HR and would love to see others consider and adopt. Please note that much of this is already happening. You just need to own it.

Be Genuine and Authentic

You could never note any time where David Bowie was not himself. He may have seemed contrary to his contemporaries, but he never apologized for it. I think HR people should be bold in who they are personally and professionally. It doesn’t mean that you should be avant-garde just to stand out. It does, however, call for you to not have an “HR/work face” and your normal face. There are too many people who feel that they can’t be themselves in HR and they end up being frustrated. If a company can’t accept you for who you are and how to practice HR, then don’t stay in that role or at that company. You’ll never have as much of an impact as you could.

Define new boundaries

Bowie shocked the rock world during his androgynous, glam rock Ziggy Stardust phase. He morphed into the sleek, fashionable man of the 80’s and then went a completely different route in the 90’s and 00’s with his band Tin Machine and working with artists like Trent Reznor. He constantly looked for new ways to be artistic and share his gift. It kept him relevant and others were inspired because he was willing to take risks and reinvent himself.

HR is reluctant to change. We feel the tried and true will always work, and we just need to apply it with small tweaks and adjustments. That just isn’t true. The biggest threat to our profession is whether we will stay relevant as a profession. To make sure we do, we need to see new boundaries and step out to set them. You don’t need permission. You just need to don the next phase of your career and adapt.

Share Your Work

I think there are too many of my peers who keep to themselves. This isn’t a matter of introversion vs. extroversion. HR people tend to sell themselves short and don’t recognize the impact they have on people every day. The music and contributions David Bowie made would have been diminished if he created and then shared his work with only a few people around him. Even though he was different, he stepped forward and shared his artistry with the world. He couldn’t keep things to himself and neither should we.

HR that only serves HR is meaningless. The business world without HR will continue to move on if we insist on working and living in arenas and forums outside of them. We need to be different ourselves and bring a fresh, challenging effort to what we do. As Bowie said, “We can be heroes. Just for one day.”

His message was meant to push others. His music was meant to make you see and think differently. He was one of my rock heroes and his impact will live on in HR if I have something to say about it !!

Your Voice Matters !!

The calendar has turned which is always exciting !! I’m really geeked about this year because it is also a Presidential election year. This post isn’t about one candidate or another because I think everyone should make their own choice for who they support. It’s unique this year because we have those vying for their party’s nomination and they are either polarizing or nominal. But it’s January. I’m sure many things will change before November comes !!

There is another event which has a major impact on Human Resources which happens on Tuesday, 1/12/16 and that is the State of the Union address. It is President Obama’s final address and it will surely be filled with issues and items that affect the workplace. Don’t believe me ?? Check out his past address which ushered in the Affordable Care Act, several labor initiatives and a call for other items ranging from wages to paid leave.

The fact is EVERY State of the Union address directly affects HR and the workplace. This isn’t a political call to action, it’s a reality. For the past few years the great team at SHRM‘s Governmental Affairs have been hosting the #HRSOTU – the HR State of the Union Twitter chat.

I’ve made sure to watch the speech every year and also participate in the Twitter chat. It matters because it gets out the voice of HR and our perspective on the items that come up. You may say . . . but it’s just something on Twitter. Fair enough. However, every time we have one of these, it gets attention from folks in Washington, D.C. It plants seeds for an opportunity to possibly discuss these workplace items with congressional staff locally or personally in D.C.

It’s very easy to say “No” to opportunities like these and continue to implement whatever comes out as the newest law or regulation. We can sit by and just react, or we can make our voices heard. I personally know the impact that being an advocate for HR has. I’ve participated in Visit the Hill days with SHRM several times, advocated in my home state, participated in roundtables with the Department of Labor, and was even fortunate enough to testify in front of Congress. This isn’t meant to be a “brag” list. It’s an example of a regular person who is an HR professional who wants to make sure legislators hear the voices of employers and employees. You are one of those HR practitioners too !!

Every time I’ve participated, the staff and/or representatives of Congress want to hear from us and not lobbyists. They want context and not posturing. It only takes your willingness to step out and try it. They want to hear your voice and your perspective. You have that built in already !! HR advocacy is key to our profession and will help shape things. Wouldn’t you rather have your voice heard than to be silent?

Start with a first step by participating in the #HRSOTU Twitter chat with me and several other great HR folks from around the country. Let’s observe, comment and share. It matters !!

#7Songs – Thunder !!

I’ve really enjoyed participating in the 7Songs blog series. To be candid, it’s impossible to get it down to seven single songs. I’m sure you could make a list like this fairly easily using different eras of music, different genres of artists and a myriad of different filters to compile a “best of” list.

The item that pulled all of these songs together for me can be summed up in one word – passion !! I am passionate about my choices and most people are very passionate about music. You may love one type of music and absolutely despise another. If you bring that up, you are sure to get arguments from others because they will defend their faves as well.

For me, there is only one band that embodies passion for me because every time they strike a chord on the guitar or belt out a crushing vocal, they bring it !!

#7 – Thunderstruck by AC/DC

You can’t help but banging your head and throwing your hands in the air the minute an AC/DC song starts. Thunderstruck epitomizes the essence of this
Aussie power group !! They made a career of songs built on three chords. Even though it’s “simple” music, they make arenas erupt.

I had been a fan of AC/DC for years when Thunderstruck came out. They had been making rock anthems for years before MTV had videos. So, I also got to SEE them perform this, and I couldn’t contain myself. The riff that Angus Young starts deftly moving up and down the frets of his guitar hooks you instantly. It’s something that would turn into a performance tied to HR down the road.

When I was chair of the Ohio SHRM State Conference, the theme was HR Rocks !! (double exclamation points included) For those of you who know me double exclamation points are the norm when I write (even texts and e-mails) because they epitomize passion.

As chair, I pulled my committee aside and showed them my vision of the opening of the conference. I wanted a stage with a catwalk, flashing lights and Thunderstruck blaring overhead. I actually bought an Angus Young costume and dressed up like him to take the stage and loudly welcome everyone to the event.

When I did this, the attendees all had drum sticks that they could pound together to bring the noise to a triumphant crescendo !! By the time I reached the mic to yell out “Hello, Sandusky !! Are you ready to rock ??!!” they were already geeked to get the show started.

Passion is something that we too often suppress when it is something we should express. Being tentative may be safer, but it leads to regret because you miss out on what you wanted to do. I learned long ago what it felt like to work in an environment that sucked the soul out of you. When I left that company, I vowed that my passions would never be suppressed again. . . . And they haven’t since !!

So, I encourage you to get the entire AC/DC catalog. It’s great to rip off the lid of the day and just flat rock !!! Find your 7Songs and keep them on a playlist to remind you that you were created to be vibrant, creative people. It’s who you’re supposed to be.

Let me help you get started – hands in air, head banging, cue the riff . . .

#7Songs – What rules ??

I’m not one to have many regrets about life. It’s been absolutely amazing so far and I’m looking forward to what will happen in the future !! However, everyone has a “I wonder what my life would be if” thought every once in awhile.

I’ve always thought it would have been great to live in the UK !! If I could even narrow that down, I’d live there during my teenage years which happen to have been in the late 70’s because I would have been present during the birth of Punk Rock. I didn’t really listen to punk bands until I heard more of them in college, but once I did one band clearly stood out and stuck – The Clash.

To me they defined the genre and never settled for the status quo. Most people know their two most popular songs, Rock the Casbah and Should I Stay or Should I Go? These are phenomenal, but I think one song stands out above the rest in their impressive catalog.

#5 – White Man in Hammersmith Palais by The Clash
This song has incredible lyrics where Joe Strummer, the front man of the group. questions the other punk rock artists of the time and insinuates that they’re selling out. This epitomizes who The Clash were. They questioned the establishment and self-centeredness of their own generation. They set their own path and didn’t look back. If you had to describe their approach you’d say “what rules” ??

I’m someone who has always looked at life from a slightly different angle. I enjoy running contrary to what people expect. It’s also how I’ve approached HR. I have chosen to do something completely radical . . . . and be positive about people !! You wouldn’t think that this is “punk rock” enough, but it truly is. We’re bombarded with negativity almost every moment of every day. It takes a concerted effort to not bend to the will of others, or the trend that is easy to fall into.

I make sure to listen to The Clash as least once a day to remind me that you can redefine the norms and status quo. This song is a great place to start because once you hear it you won’t get it out of your head, and you’ll be yearning for more.

I hope by sharing this, you step out and question the status quo a bit more than you do now. So, let’s get you started !!

Belong !!

This past week I was fortunate to attend one of my favorite events – the SHRM Volunteer Leader Summit. It’s a great event for many reasons, but the main draw for me is being with other HR volunteers. We have a common bond. It doesn’t matter if you are attending for the first time or have been attending for several years. There is an instant recognition and affinity because we share some commonality in our experiences.

The sessions are great. The chance to visit Capitol Hill and advocate is amazing !! However, when you talk to people in the hallway they share about the people they’ve met, the connections they’ve made and the experiences they’ve had throughout the conference. They focus on how they “belong” to each other. This is more than some sappy emotion. It’s a tangible factor that draws people together.

I know that many HR bloggers write about “engagement” because it is something that also is a really and not some Kum By Ya spirit circle. However, I think we’ve overlooked a key component and that is that people want to belong. I’m not talking about belonging to SHRM or a local HR Chapter, but those are great examples of where this can happen.

Belonging, I believe, is a human desire. We want to be part of something that is bigger than ourselves, and we want to do it with other people. It could happen in many arenas from churches to civic groups to professional associations.

One quick side note on this . . . Belonging is not generationally exclusive. People of all ages want to belong. Different ages may choose to belong in ways that we haven’t traditionally thought of, but they all want to connect. People naturally want to connect and not be alone.

As HR professionals, what are we doing to make sure this happens for our employees and within our companies? You see, if people feel they truly belong in their role and at your organization, then you’ve tapped into something that is much more powerful than merely being engaged.

The challenge of belonging that often keeps people outside of groups is that we don’t ask people to join us. We get used to being a part of a group and enjoy it so much that we lose sight of the fact that someone once asked us to belong. We should never become so comfortable that we don’t reach out to others to have them become part of something. The moment we start forgetting that new people could add to our place of belonging, it will become stagnate and shrink quickly. In the end, people will make a decision to go somewhere else. They will find another place to belong.

This week make sure you are doing some things to make belonging a reality for yourself and others.

Belong Yourself !! – You need to quit trying to do HR on your own. It will never be effective for you. Connect with your peers. I’m asking you to join me. Seriously, if you do nothing else, reach out to me and I will make sure you’re connected !!

Ask Others !! – Don’t let people shift in the wind hoping to land somewhere that has value. Be intentional and ask others to join you where you belong. With so many social media platforms, you can get someone to belong with you easily.

Do This at Work !! – Make sure that your employees know that they belong. Don’t assume this is happening. Reach out and be intentional to evaluate where people see their sense of belonging in their position and within their department and the company as a whole.

I love belonging. I know you do too. Let’s make sure that occurs !!

Don’t Be a Bobblehead !!

Everyone has their quirks. Most of the time we keep them to ourselves, but I’m cool with you knowing one of mine. I’m a collector. Not a hoarder, a collector. I have always collected things that interest me. When I was young, I was even trying to get a world record collecting bottle caps with my younger brother !! We ended up with over 20,000 bottle caps that we stored in an old console TV box, but I digress.

Since then I’ve curbed my collections (somewhat). Now I only have collections of marbles, fossils and rocks and . . . bobbleheads. Now I know there are bobbleheads for all sorts of things now like TV shows, movies and even cartoon characters. I am more of a “purist” and collect them from my favorite sports teams. They capture a point in time and players that were popular or legends from the organization’s history. Living in Cincinnati, I am a Cincinnati Reds fan. I try to get to several games a year and especially if it’s a bobblehead game. Here’s the collection so far.

I’m very cool with collecting bobbleheads, but not being one. Unfortunately, I feel that many HR pros act like bobbleheards in their organizations. Very often we find ourselves nodding acceptance from Senior Management because we don’t want to rock the boat. We may not agree with what is being said, but we don’t push back. We just do our best to make things happen. HR folks are great implementers when we should be great instigators !!

Acceptance for acceptance sake diminishes our role and what we could be doing in organizations. Ironically, great leaders in senior management don’t want people who just say “Yes” and bobble their head up and down. They expect people to give their input and have meaningful discussions as well as potential solutions. When HR continues the myth of receiving some special invitation from senior managers to engage and be strategic, we are fooling ourselves.

I want to encourage you to take on a new posture as an HR pro. There are many reasons that we need to quit saying “No” to people. Also, there is just as much harm in blindly saying “Yes.” So, the posture to take is where we perform best . . . “It depends.”

I know that people hate this, but hear me out. The only reason people want that instant “Yes” or “No” answer is so that you agree with their take and position on what they’re presenting. Now, if you say “it depends” only to buy time and hope things get better, that’s poor as well. Using “it depends” allows you to look at all sides of a situation. The key is to follow that response with a decisive stance base on your expertise.

The stance we should all take is to be daily strategic in all that we do. It is a stronger position to lead from. Yes, lead from. HR has the obligation to lead in organizations and not settle for being a support function that nods its head. You see, the bobble heads I have are kept on a shelf and we have been on the shelf for way to long as a profession !!

This week get off the shelf and start anew in your role. Bobbleheads are cool to collect, but stop being one professionally !!

Shadowcasting !!

I’m a fairly tall HR pro. I’m 6’4″ tall and have always been one of the tallest folks in a crowd all the way back to Kindergarten. I mention this because I notice this more when I attend HR conferences. As I lurch down the hallways of the conference centers, I see the crowd mill around me and I wonder what they’re thinking and experiencing as they head from session to sessions.

One other thing you need to know about me. I dig HR conference sessions. I really do. I tend to go to see speakers who stretch and challenge me to look at things differently. Over the past few months, two speakers really stuck with me – Mary Faulkner and Jennifer McClure. Mary presented at the SHRM Annual Conference on leaving a legacy as a leader and used an analogy of a shadow. Jen just did a presentation on building your personal brand and noted that you have a brand whether you cultivate one or not. As I mulled over these two presentations, a new thought came together !!

You see, everyone can cast a shadow as well as have a personal brand. I think that HR misses out on this because we tend to be great workers, but not folks who intentionally stand out to impact others. Aren’t you tired of just existing around others? What if you stepped back and put together a plan to live by and revolutionize HR for yourself and your workplace?

I think it’s possible and within your grasp. However, in order to be a shadowcaster, you need to take some steps that are guaranteed to make you uncomfortable.

Get out of the Dark !!

Shadows need light. Too often HR wallows in the dark underbelly of organizations. There is a reality in this face because we are tasked with addressing difficult situations between people. These situations can either consume you, or you can take them head on. There will always be difficult situations because there will always be employees in the workplace !! When you bring light into your approach, you’ll see how differently the outcomes become. You’ll also see that HR is a field where you can thrive and not just struggle through.

Be intentional !!

People want to connect, but they typically won’t take the first step to make that happen. You’ll hear people say that they don’t care if they’re connected to others, their jobs or the company, but that isn’t true. You need to be the person who initiates those connections. To me this isn’t a matter of being extroverted or introverted. You’re in HR and that means that you are in the midst of people on purpose. Be the one who cares. Be the one who casts their shadow over others and engulf them to let them know that they matter to you and the company.

Act Now !!

Remember, you have a brand and a shadow already within your role and your company. The question is, what does it look like? I’m pretty sure most people don’t know because this type of personal reflection is counterintuitive with how HR usually functions. We ask others to focus on development, but we don’t take care of ourselves. It isn’t selfish to take care of yourself personally and professionally. Having a direction and a vision for who you are and how you’ll practice is essential. Don’t keep wishing for this transformation to occur. Take steps to make it happen !!

The pic above is my tall shadow. I want to be an HR professional who lives in the light and influences others. I have this radical goal of pulling all HR professionals together globally into one community. I know that I can cast my shadow at home with my family and in my community as well. Being intentional takes time, energy and determination.

I’d love to see you join me and step into the light yourself so that together we can bring HR out of the shadows and start casting our shadows positively on others !!

Give It Up !!

As you head into work this week, how does your plate look? I’m sure it’s full. I’d be surprised if it’s not. Knowing that’s the case, how are you going to start the day? Are you going to pull your big boy/big girl boots on and jump into the fray? You probably will and it will have limited success. It will probably lead to frustration and a feeling that you’re never getting ahead.

I’m not being critical because you may have things all together. I’m not one of those folks. I get distracted often. The distractions are a mix of what is natural in HR by being pulled in several directions at the same time, and the reality is that I can follow a shiny object if it gets into my field of vision. I think it’s important to be reflective and honest about how you’re wired. However, I don’t think it should be an excuse for being effective in your role.

I recently attended a great training class at work on Planning. The reason that it rocked was that it wasn’t about “method,” it was about components. I have struggled with the idea of planning my entire career because it has always been presented to me as a series of must do steps and endless to do lists. This training broke things down into components that emphasized focusing on the “big rocks” in front of you and work from there.

Interestingly enough, one of the tools that helped you keep your eyes on the big rocks was delegation.

Ah . . . the D word !! We espouse that it’s necessary, but we struggle to do it with any sort of consistency. There are many reasons for this that are myths, and it’s time we faced why we choose not to delegate.

Loss of Control – We’re control freaks, especially if you work in HR. We are so protective of what we do. Some of that “close to the vest” approach is needed, but we are way too overprotective. We make the assumption that others can’t handle certain aspects of HR because of confidentiality. The problem is that even though that may be the case on some issues, our profession is so broad that there is a ton that we can give to others. We need to quit thinking that HR is a cloak and dagger job.

They won’t do it “right” – Yikes !! This is said many times a day in the workplace. We state we won’t delegate because we know others won’t do it the way we do. There are so many things wrong with this outlook. First of all, you are assuming that others will underperform because we do it so well. Who gets to judge that? Secondly, we assume that when people do things differently than we do, then it’s wrong. If you take away anything from this post, please remember this HR !!

Different isn’t wrong – it’s just different.

How can we claim to value diversity in our organizations if we think that doing things in alternative ways is wrong? Seriously. Examine this because if you allow this thought and behavior, you can guarantee that you aren’t genuinely diverse. Diversity is a strength and delegation would show you that it is.

We’re afraid – Whenever you give something up, there is a feeling of uncertainty. You can’t shake this. It will happen every time you delegate. However, you can reduce this anxiety if you give expectations and clarity to others when you delegate. That doesn’t mean that you do 90% of the work and then “allow” someone to finish the last 10%. Practice makes perfect with delegation. Keep doing it regularly and you’ll be more comfortable with it over time.

It was great to learn the power of delegation and how it relates to planning. I wanted to add one more perspective to this. Delegation is a powerful way to develop your staff. Giving them projects and tasks allows them to stretch, grow and perform.

So, this week change your view and start emptying your plate. Take a breath, calm your nerves and take a step to give it up !!

It’s Not What We Do . . .

Last week I attended the Ohio SHRM State Conference which has been a staple of my professional development for several years. I enjoy it because I get to hang out with some of the most engaged HR professionals that I know from all over the State. I’ve seen some friends who come year after year, but I also was able to meet a ton of new HR pros which were attending the conference for the first time.

The location of the event always lends to the feel of the Conference and Kalahari Resorts located in the rural outskirts of Sandusky, Ohio is just perfect !! The African motif, the spacious halls, the INCREDIBLE staff and the subtle touches of art, décor and music keep the theme together. You completely forget your office and melt into the resort. It clears your head and allows you to take in the sessions, the vendor hall and the chances to network.

I learned something new, or received a fresh reminder, from every session !! The programming was spectacular from the opening session to the early birds to the closing keynote. I noticed something that occurred throughout the entire conference, and especially after sessions. I listened to attendees and the question that was asked almost instantly was whether they “liked” the speaker or not. It was true for every speaker.

I understand this question because I’ve asked it myself often. What doesn’t make sense to me though is that we rely more on judgment and opinion instead of content. If a speaker is liked, then he or she smart and had something to offer. If a speaker isn’t liked, then whatever they shared wasn’t good. The more I look at it, we could miss many resources just because of delivery.

What if we tried to look at things from a different filter? Instead of asking whether we like or dislike a presentation, we ask – what did you notice?

I’ve been trying to do this over the past few years and I’ve come up with something I’ve noticed as a professional in HR.

We’re more focused on what we do . . . . and not enough on who we are !!

This feeling was confirmed when I heard this theme showing up over and over throughout this year’s Ohio SHRM Conference. It’s time for HR to come to terms with “who we are” because it affects “what we do” and not the other way around. I was geeked to hear so many speakers talk about the positive impact of HR in organizations, in individual roles and especially in the lives and performance of employees. There was VERY little talk that tore down HR, and this was honestly refreshing. It seems the tide is turning, and the next step is coming to terms with our identity.

The shift in focus that you can use in looking at conference presentations needs to occur in your role and throughout your company. Whether we are liked or disliked isn’t important. I know that it matters personally because no one wants to be disliked. However, we need to get people to notice who we are first. This can happen only one way. We need to be authentic and genuine. I can’t define how that looks for you, but I know that’s what people seek.

Too often we see people who put up a façade in order to be liked. It’s not what’s needed. The mold has to be broken and it’s personally up to you to make that happen. You can’t preach it to others and not model it yourself.

This week strip away the function of what you do and start being who you are first and foremost. It would really make a difference to everyone !! Try it and see !!