‘Encouragement’ Articles at Everyday People

The Future Workplace

This past week I had the incredible opportunity to speak to an auditorium filled with college students. I’ve become accustomed to speaking, but this time I was a bit anxious. You see, I’m almost 40 years older than all of the young students in the room. I wasn’t quite sure I’d connect with them. I was hopeful but it wasn’t a sure thing. Even though I’ve been speaking for several years in a variety of venues, I still have that tinge of uncertainty which I welcome. I never want to take it for granted or be so self-assured that I overlook the reason I speak – the audience.

The topic was fascinating because I was tagged to speak about the Future Workplace !! (Cue space music in the background.) I wanted to see where the mindset was of the students so I asked them using Slido.

(Quick aside – If you’ve never used Slido as a presenter, I highly recommend it because it allows full participation from the group you’re in front of anonymously. Check it out !!)

The kids pulled out their phones, clicked on the QR code, and started typing. I chose a WordCloud for them to populate. There were nearly two hundred responses and the top answers were: Money, Work-Life Balance and Flexibility. So, the newest folks who will be entering the workplace would like to get paid and not work all the time !! I agree that is a need even today.

Once I knew where they stood, I turned the tables on what they expected. Instead of lecturing to them about my decades of vast experience, I talked about topics to look for and expect in the workplace. The tone was more about encouraging them to be intentional and create the workplace of the future themselves. I didn’t want them to be subject to what others define for them. My generation did that and I felt that the majority of my career was filled with traditional boxes following a top/down approach.

The workplace of the future is going to be people-centric and people-first. Since the auditorium was filled with people, I shared that they had the foundation already sitting in front of them. We talked about culture, behavior, contribution, adding value, and more. The message I wanted to make sure stuck with them was this – Embrace all that they are as people and all that they’ll bring to the workplace from their vantage point. Also, I emphasized to NEVER let people from other generations put them down or degrade who they are or how they approach work.

I closed by encouraging them to connect with current businesspeople to establish mentors to be resources for them. Yes, I also told them they should network, but I wanted them to know that networking is a business skill and not a job-seeking skill. I kept with my style of having my accompanying office table filled with toys and even got some laughs despite our age difference.

At the end of the presentation, I was touched by how many students stayed to chat. Several of them said, “I didn’t know what to expect when I came tonight. I thought it might be dull and boring, but it was fun.” My favorite comment was, “I had a picture in my head of what an executive from a company looks like and sounds like. I was floored to see you dressed in a colorful shirt, fun shoes, and jeans. You were down-to-earth and authentic. You changed my perspective on what C-Suite people could be.”

It was reassuring and ironic at the same time. My nervous assumption about our significant age differences was unwarranted. We connected because of the common fact – we’re all humans. I think we should continue to focus on the human factor of the workplace now and into the future. The “things” like AI, HR Tech, new processes, and systems will always be evolving into something new. We’ll never fully be ahead of the curve and any predictions will have some things right and others will be missed.

I’m sure people will be speaking far more about the “things” of work instead of the humans. That’s a shame because the workplace of the future will include people. People frame the culture. People design the strategy. People make work come to life through the systems and processes.

I encourage all of us to embrace those who will make up the future workplace. It will be exciting to see what they do and what is invented next. Believing in them now and lifting them up is how WE can impact the future. We don’t have to keep focusing on the How and What is coming. We will be successful now and into the future for years to come if we focus on the Who !!

I’m geeked about the future. I can’t wait to see what all of those students will do. I hope you are geeked as well !!

Just Turn It On !!

This month I quietly celebrated a career milestone by passing my 17th anniversary with the same company. I’m grateful beyond words that they took a chance on me so long ago. During my time there, I have been able to grow personally and professionally more than I could ever have imagined.

It started in a very interesting manner though . . .

During their selection process, a peer of mine, who was interviewing for the HR role herself, reached out to me. She told me there was a role she thought I’d be a great fit for. I didn’t know she was being considered. She didn’t tell me. I sent the company resumes of other HR pros I knew and then asked if I could be considered as well. The gentleman who turned out to be my future boss told me, “We were hoping you’d apply.”

My first interview was in a booth in a pizzeria. Kevin asked me how I felt about being in the restaurants and I replied, “Do I even need to go to my desk ??” Evidently, it was the right answer. I came back for a round of second interviews at the corporate office. As I was taken from office to office to meet the various executives, I noticed something. Lava lamps. Many of the offices had them and I started to get giddy.

If you know me at all, I have a handful of quirks. One of them is lava lamps. I have had at least one for over the past 30 years. I dig them and they give me peace because of their simplicity. To see them dotting the offices of people I hoped would be co-workers was a great sign. It was curious though that they were darkened and not doing what they were created for.

I was hired and I brought my ancient, yet reliable, lava lamp with purple goo with me on my first day. Before I even completed the mandatory HR paperwork for new hires, I plugged it in and did something radical . . . I turned it on !!

As people came to visit me in my new place, they noticed the blobs of the lava lamp easily moving up and down. Most of them said, “Cool lamp !!” The ones who had lava lamps in their offices even commented and I shared, “You know, yours can do this too.”

You see, I think lava lamps are reflective of how we see people and what we could do to alter that. When we meet people, we truly don’t take much time to get to know them. The vast majority of our work relationships are kept at a surface level at best. From that shallow vantage point, we make massive judgments about people. Those judgments may not always turn out to be positive either. People aren’t swayed or discouraged by this. It seems that investing time in others is never as important as real “work.”

It’s a shame that we’ve expected this level of shallowness to be the norm of our company culture. If we would do one simple thing and just turn them on, I think we’d see the incredible light, talent, and life each person innately has. We’d see that time invested unlocks who they are as a human and allows them to express themselves through their performance.

I believe in this so much that I give a lava lamp away every time I get to speak at HR and business events. A simple gift to spread the light helps reframe people’s perspectives and how they view others. I “require” people to send me a picture of the lava lamp fully lit in their workplace to make sure they keep the light going. In fact, I just got a note from an HR peer who said she still thinks of me because she received a lava lamp from me 10 years ago !!

If you come to my office now, I have five lava lamps going at all times and another four at home. I don’t feel I could seriously have enough of them (but my wife may disagree.)

This week, stop looking at just the exterior of the people you work with. Know that they’re just waiting for someone to help them flip their switch. Help them do that and be the one who allows their brilliance to shine every day !!

Tell Me Something Good !!

I took a few weeks off from writing a blog for some much needed PTO and a chance to get away to be with HR peers and also family. A few weeks ago my wife and I got to explore the wonderful city of Houston, Texas. I was invited to speak to a company’s HR team as part of their off-site team-building gathering.

Our travel was uneventful and I was geeked to get to the venue to meet the Perry Homes folks. We were unsure of where to go because we had never visited this sprawling metropolis before. I was a bit anxious because we were getting uncomfortably close to the time I was supposed to speak. I hadn’t set up yet. I didn’t know what the room looked like. How would the AV work? And, how many people would be present?

My wife was patient and reassuring as she usually is. She said to skip checking into our hotel and just get to the retreat. She’d stay with me and we could check-in after I was done. This was just what I needed to hear. She provided the first good thing to happen on our adventure. We soon met the second good thing and that was Angela.

Angela was the contact from Perry Homes who was eagerly awaiting our arrival on the first floor of the converted industrial building. I approached her because I felt we were lost and she calmly said, “I’m waiting for our speaker and his wife.” I let out an audible sigh of relief and said, “That would be us.”

“Fantastic !!” she exclaimed. “We’ve been very eager to meet you and look forward to what you have to share.” Then she showed us up to the theater room (a legit one with big, comfy recliners) and I was able to get things ready to go. My wife was going to wait outside and Angela went out and invited her in. “You should join us.”

The room had 20+ members of the HR team and I was fortunate enough to hear the business at hand. The leaders were positive, encouraging and upbeat. They shared current success stories and news of good things to come. This was a phenomenal environment to jump in and give my presentation. We laughed, learned and shared a good hour together. As the team got ready for a volleyball game, food and drinks, Angela handed my wife a list of things to do and places to eat while we were in town. I also received recommendations by email from some of the HR team. They wanted us to have a great weekend together in their city. Good thing number 3 !!

After sharing in the Tex-Mex lunch buffet, we headed just a few miles away to check in to our hotel. Standing behind the desk was good thing number 4 – Yolanda. “Welcome !!” she exuberantly greeted us while we were a good five feet from her station. “I’ll bet you’re here to spend some time at our great hotel. I’m so glad you chose us. Now, let’s get you settled.” She continued to gleefully talk to us throughout the process. She let us know that she’d be available for anything we needed throughout our stay.

You may be skeptical and think that Yolanda just had great training and she was reciting a script for exceptional customer service. You’d be wrong !! We saw her over the next few days and she remembered us and asked how our stay was going. I watched her treat every person with interest, engagement and grace. It oozed out of her. She and I had a chat and she said, “I’ve been doing this for 20 years at this hotel and I just love it !! I’m going to be 60 soon, and I know that I won’t be doing this forever, but I’m going to enjoy it while I can.”

My wife and I had an incredible time in Houston. We went to the restaurants the Perry Homes folks recommended. We took some of the sites in town including the NASA Johnson Space Center and the traditional game of miniature golf we play on every vacation. Yes, we had a few snags during our trip like traffic and a few bumps in our plans. However, the majority of our time was exceptional.

Too often we walk through our daily lives burdened by fret, concern and the perceived anticipation of what will go wrong. Our focus is based more on obstacles, problems and potential pitfalls than it is on anything good. What a difference it makes when you intentionally refuse to get swallowed by those negative influences. There is so much in front of us that is good.

I’d love to say “great”, but I’m a realistic optimist. Good works. Good is available and sitting right in front of us. This week take a deep breath and clear your mind. Then, as you step into what’s ahead of you, look for the good things. They’re waiting for you !!

To get you in the mood with a dash of funk and soul, here’s some Rufus and Chaka Khan !!

Others Needed

This past week I joined a conversation with friends on Clubhouse. Now, I know it’s all the new rage, and it’s fun to see people get excited about gathering.

(Quick obligatory disclaimer – This post isn’t about the new platform, and I understand it works with iPhone users and not Android users at this time. It isn’t about jumping on a bandwagon either. Read the rest of the post and you’ll see why . . .)

I was asked to join four friends and we were going to talk about leading remote workers. What was amazing is that the five of us were located in New York City, New York; Granada, Spain; Manchester, England; Concord, New Hampshire and Cincinnati, Ohio. As others joined in the chat, there were others from all corners of the planet. It fascinates me that peers chose to show up for a conversation !! And, then it hit me . . .

Our topic was timely and is something facing the new definition of work and the workspace. Noted. It also had people with different perspectives and experiences with this new environment. Noted again. What was most intriguing to me though was the engagement, energy, respect, laughter and encouragement !! Then it sank in . . .

We need others in our lives.

I think this simple notion is overlooked and misconstrued in far too many ways. We come up with ways to discredit, distance or overanalyze this human reality. We want to say that there’s “more to it” because it can’t be that basic. We are far too intelligent, complex and knowledgeable. We can’t just “need” each other.

It is that simple.

If you know me at all, I thrive on connecting people. It drives me and fills my bucket. I want to make sure that anyone I encounter is not only connected to me, but to others who may anchor them more to reaffirm that they are needed. I’m not kidding. I would think that a significant portion of every day is made up of various quick check-ins and barometer checks with friends around the globe. This is on top of having the same approach with the people I’m fortunate enough to work with. As humans, we are wired with a desire to be connected and needed by others.

I’m concerned that people are walking in and around us feeling lonely, isolated and not wanted. There is a myriad of reasons why that is their reality. I’m not going to be bold enough to try to give a litany of reasons for this disconnectedness. I don’t have to have a “reason” to connect with others. If you’re a fellow human, you’ve passed the only criteria I find necessary. People don’t need to jump through hoops in order to know they’re needed with me. Nor do I fault someone else who feels they need to make sure it’s safe and valuable for them to connect with me.

While we were having our chat, I also took the time to tweet and share some of the insights that people were giving. You could feel the energy of our time together grow even more !! People who weren’t able to join could now learn and comment. You see, I feel we get into a trap of getting excited about events and our focus is purely on those that participate at the time. That is incredible, but the way we make sure others are aware, informed, interested and even geeked is if we have a mixture of an internal and external mechanism with interactions. This isn’t for notoriety. It’s to make sure no one is left out.

This week look around. You’re going to have a multitude of conversations and interactions in person, virtually and online. Keep your head up and make sure the others you’re talking to know they’re needed . . . on purpose. Don’t assume that just because they’re in the conversation that they’re connected. You can be a person who becomes THE anchor for someone and not even know it. You may unlock the talent of someone because they were intentionally acknowledged.

Remember you’re needed. Others need you and you need others. It’s that simple.

Grateful

I’m geeked about this week because one of my favorite holidays is happening – Thanksgiving !! I love intentionally taking time to pause, reflect and give thanks for life in general. Yes, it has its ups and downs and difficulties. However, I am grateful for every aspect of life. It’s not some false pretense or posturing. It’s how I choose to face each day – grateful.

I’m not blind to all that is going on in the world. Far from it. I would contend that everyone is being touched and/or affected by many things ranging from the political environments which are not positive globally, the reality that the pandemic can (and does) reach anyone in any corner of the world, as well as the personal situations faced in every family which run the gambit of a myriad of circumstances.

On top of being barraged with the on-going waves of trial after trial, people are more divided now than any time I can remember. I’m not trying to make a right/wrong statement with this. It’s just our reality. Unfortunately, the majority of taking sides seems to only pull us apart and exacerbate the general malaise we find ourselves facing.

However, I am still grateful !! Truly. I have an amazing wife who is my partner in everything and two phenomenal adult children who are also trying to navigate the same world of uncertainty. I have an incredible extended family scattered all over the globe who have been more connected and in touch with each other to try to remind us of the family bond we all share. If that wasn’t enough, I have a global professional HR community that is filled with talented, diverse, thoughtful and passionate people who want to see things healed in all facets of society and the workplace. This doesn’t even capture my grateful list completely, but I hope it gives you a glimpse of how I view life.

All of these thoughts, feelings and “nudges” have been pulling at me. I feel that similar forces are at work around the globe because I am having more and more similar conversations with folks. When I get in this mindset, I feel the urge to write. Long before I had a blog or wrote two books, I wrote poetry. I still write a “poem” regularly when I do the song parodies for the HR Net forum I facilitate. It has been quite some time though since I wrote some verse. So, I want to close this blog post with a new set of stanzas.

(Friendly disclaimer: Please note that the poem below isn’t specifically about and one certain division occurring in the world. Please don’t misconstrue, label, or read more into it. I am trying to capture the general sense I feel and see and also how I hope things improve and move forward. )

I am grateful for you, the reader, who is kind enough to read my regular thoughts. I appreciate you, the work you do and the lives you touch. I wish you only the best this Thanksgiving and hope that you see life in an encouraging light. Peace to all !! – Steve

THE GREAT DIVIDE

We cannot run
  We cannot hide
We’re living in
  The great divide
 
Things uncertain
  Nothing’s clear
We seem to live
  In hate or fear
 
If you speak up
  Or if you post
Few will agree
  And some will boast
 
We’re choosing sides
   No matter what
With words that pierce
   And words that cut
 
We do not talk
  We only state
And if opposed
  Choose to berate
 
I am concerned
  For those I know
The gap between folks
  Seems to grow
 
I’d like to see this
  Turn around
With dialogue
  While voices sound
 
I’d take the steps
  To understand
Listen first
  And not demand
 
Start with grace
  Don’t jump to solve
Hear new perspectives
  Then evolve
 
Measured steps
  The gap will close
Value others
  Compassion shows
 
This won’t be quick
  It will take time
But it is worth
  The rugged climb
 
Be positive
  And strive for peace
Exhibit kindness
  Let light increase
 
I ask you to join
  And decide
Together, we bridge
  The great divide

Who You Are to Me

Recently, I’ve noticed an unfortunate malaise when it comes to being active on social media. It seems that you can’t post anything without someone making a comment to the contrary. It doesn’t matter what the subject matter is or the opinion that was shared. If you shared that you were, “having a great day with your family and enjoying the beautiful weather and the blue skies”, inevitabily someone would say something like, “well it’s raining here.”

What has happened? Why has it become so prevalent to make sure that no comment is supported, but we make sure it is criticized? I know some dear friends who even say things like, “Well, life just can’t be that good. Look at how their picture is perfect . . .”

I understand that we are going through a difficult time globally. This is a first for many because now this situation affects us personally. We tend to forget, or not know, that challenges exist everywhere and every day. They may be visible and get news coverage if they’re horrific enough because that is what we seem to thrive on. However, many people are facing challenges which are not visible to others. You may never know the extent of what they’re going through.

Now, as a realistic optimist myself, I don’t find myself stuck in dark places often. It happens, but I try my best to focus on those areas of my life where I have the most interaction including my faith, my family and my friends. I even make sure that this is how I view my interactions on social media. I would much rather see the light of recognition and acknowledgement be on others and their good work.

Recently, a dear friend of mine, broke through the veil of negativity which seems to try and continue to divide us with a simple postcard. The message on the front instantly captured my attention. It said – “Who You Are to Me.” I had no idea who it was from or why I had received it. I hastily flipped it over eager to read if there was another message. It was a simple message just as the one on the front. At the top I read, “5 words I’d use to describe you” and there were five numbers with lines next to each number. Then, my friend, wrote five descriptive words to fill the card. She then signed it, “Laurie.”

The words she used were personal, heartfelt and meaningful. I’m sharing them just so you get the feel of how touching this act was. The words were: “Trailblazer, Leader, Community builder, Compassionate communicator and Friend.”

I read the card over and over. I was floored that this is how she viewed me. We have been friends with her for several years. kI always enjoy when we chat or see each other. Honestly, this piece of mail was such a perfect ray of light and a reminder that personalized encouragement leaves a long-term and significant mark.

I would love to see everyone, especially those in HR, practice this in person and on social media. Think how much more positive your daily activities would be knowing who you are to somebody else !! We have no problem expressing feelings which divide us. Let’s turn that around and let those who are in our lives know how much they matter. Laurie did this with a 50 cent stamp and five words.

This week pick three people who positively make a difference in your life, and the lives of others, and tell them how much they mean to you. Use a method like this one and share five descriptive words to let them know how you feel. Make it personal. Do it because you want to and not because it’s a task.

I will be doing this going forward and on purpose. I want to take the opportunity to shed light on others and break through the darkness. I want to see everyone lifted up as we move forward. It costs you nothing to share what’s on your heart, but it may be the one piece of encouragement that someone needed at just the right time !!

Recharge Your Battery !!

This past Friday morning I was up early and headed out to my car in the garage. As I turned the key in the ignition, all I heard was a click, click, click. I let out an audible sigh because I knew my battery was dead. This was not how I wanted to start my day !! However, we’re often thrown curves and something unexpected sends us off course from what we had planned to do.

So, I pulled the release lever inside my car to get under the hood. I have changed many batteries over the years. It’s not “fun” and there’s always the possibility that you’ll drop a small piece needed to fasten everything in place deep into the bowels of the engine. When I had the hood propped up, I stood there dumbfounded staring at where I thought the battery would be. Instead, I saw a large silver box with a black plastic cover. On the left side of this contraption there were four bundles of wires attached. I honestly didn’t know what it was.

I got out my owners manual for my 2017 Chevy Equinox thinking I could figure things out. I was wrong. I was even more confused because I couldn’t find the information I needed. The next step was to find a video on You Tube, which all the kids already do, but I’m older and didn’t think of this first. I found an instructional video on how to remove the computer sitting on top of the battery. There were several other steps to remove fasteners, a piece of plastic fascia before you could uncover the battery.

I thought I had everything mastered. I was informed now and knew the steps. I went to my basement to gather the needed tools to extricate the dead battery. I even got a headlamp so I could shed light on my operation. It didn’t work. I couldn’t remove the computer or the cover on it. My frustration took over and I let out more than an audible sigh. Thankfully my wife was still home so we carpooled in her car. I dropped her at her workplace and went to my office using her car. My Equinox was sitting quietly in my garage taunting me and my inability to change a battery.

On Saturday, we put the car in neutral and my wife helped me get the car out onto our driveway which is thankfully flat. I called AAA for roadside assistance (at my house), and waited for help to arrive. A little over an hour later, I got a call on my cell phone to let me know that AAA was “on the scene” and ready to fix my predicament. When I went outside to greet my mechanically adept friend, I was stunned once again.

Out from his tow truck stepped Ed. I knew that from the patch sewn on his uniform shirt. He was an older man who wore a Vietnam Veteran ball cap signifying he served in the military during the Vietnam War. He was so warm and gracious. He laughed when he saw the computer sitting on top of my battery and quipped, “They keep making these things harder and harder don’t they?” I agreed and explained that even though I watched a video, nothing seemed to work. He reassured me that everything would be fine.

The reason I was stunned was that Ed was now in his 70’s and was the same age as my biological dad. My dad passed away in 1968 when I was four years old and he was merely twenty-six. He served four tours in the battlefields of Vietnam. Here I was standing by someone who could have been my dad, and we were doing a dad/son thing by working on my car. I never got to do things like this with my dad, and I struggled not to tear up in front of this stranger.

I stayed out with him and lent a hand where I could. He deftly removed the computer by removing a bolt I didn’t notice (and wasn’t on the video.) Together we removed the dead battery and put a new one in place. While we worked together, I asked him about his time in the army and he shared some great stories. He was still very proud that he had served. After jumping in to the car and making sure it started, I paid him for the battery and his labor, shook his hand and wished him well. It was the best 45 minutes of my day !!

I’m sure Ed had no idea he had recharged my battery as a person. Here I was frustrated with my circumstances not knowing that this lovely older veteran would rekindle fond memories. It reminded me how easy it is to start each day feeling the weight of our situation to the point that we will miss something great right in front of us.

How are YOU doing? Are the realities of life feeling like a burden you can’t shake? Keep in mind that each person you encounter may have those same sinking feelings. The question is -What are you doing to recharge your battery?

We can’t be successful or effective if we are mired in muck. Everyone has challenges. They may be small or massive. It’s hard to say. However, we need to remember we have the chance to be like Ed. By something as simple as showing up, you may make a positive difference in someone’s life.

This week as you head to work I hope you take time to get recharged if you need to. At the same time, I hope you see the opportunities which are sure to come to be the catalyst to recharge someone else. Be encouraged and then be cognizant enough to encourage others. Make a difference and embrace the chance to bring energy and a positive experience to others !!

Arise !!

As an HR professional, you’re in one of the most emotionally demanding professions around. That’s the case because you are bombarded by the various emotions of every person you encounter throughout your day. This isn’t bad. It’s just a fact. The result of this is that HR pros are flat worn out. This is the type of tired that goes to your bones. And, it can become a daily reality.

Add on top of this the reality that in today’s workplace the majority of employees also are exhausted and drawn out from a mixture of the pressures of their jobs and their lives. It doesn’t matter if you personally feel that their “pressure” may not be as extensive as what you’re feeling. We have to remember that the pressure everyone feels is real to them. And, THAT is their reality.

Since that is what we face when we go into the workplace, how do we cope? Seriously. How do we continue? What I’m seeing much more often than not is that people are either feeling burnout, emotional detachment or loneliness. And, that’s descriptive of my HR peers.

Arise !!

What in the world does that mean? I mean it’s time for us to face this harsh reality and do two things – (1) Deal with it and (2) Turn things around. How do we do this? We need to encourage each other. Genuinely encourage each other. The one way out of this pit of despair (not exaggerating) is for us to come together as peers and as a global HR community.

We spend far too much time nitpicking and cutting around the edges for the sake of hearing our voice or personal viewpoint. I’m not suggesting that we shouldn’t be critical where and when needed. Not at all. However, encouragement takes far more courage in today’s workplace than adding to the tenor of people tearing things down.

I’ve mentioned this in the past through blogs and at presentations – HR needs to stop trying to do things in isolation. There’s no reason for it. You can connect with at least one other peer outside your organization who can be your sounding board and someone who lifts you up through encouragement. You need to have a person in your life who breathes life into you when you aren’t sure if you can take one more breath.

One key piece to this is to not compare. I mean it. We get caught up in how many people we are/aren’t connected to. To me I think you should understand your personal capacity of how many folks you can comfortably, and consistently, communicate with. Then remember that this is YOUR capacity and don’t worry about what others do.

I’m fortunate to have many connections. However, I have an incredible capacity to connect. One reason for that is that I encourage others. I’ve learned from others who always pour into me. My circle is filled with a mixture of family and friends who I see in person and also talk to on Social Media. Figure out the sphere you need to have in order to fill up your bucket of encouragement, and work on keeping it active. If you need a connection to get you started, reach out and I’ll be glad to both connect and encourage you. I’m grateful you’re in HR and know that you can make a positive impact on the people in your company.

Taking this first step will give you the energy and support you need to press on. I understand that it won’t be easy. But, it’s worth it. Get connected now.

Arise !!

The Future Looks Bright !!

This past week I had a very cool experience !! I was one of the judges for the SHRM Student Case Study competition. I sat with two other great HR pros from the area as we heard graduate students from various schools give their take on an HR scenario. It was very cool to hear their approaches which ranged from a traditional HR viewpoint to some that were extremely creative.

I was so geeked to see so many students come in and share. It helped to continue to dispel the stereotype that the most recent generation is so “different” and just doesn’t “get it” like other generations. I wasn’t surprised because this isn’t new. There have always been generations in the workplace. The stigma that has been assigned to younger people is from older generations. We have fallen into the same trap that we said we would never fall into when older generations made broad generalizations about us. We hated it, but it hasn’t stopped us from doing the same thing.

I think we need to have a serious change of heart and be the generation that encourages and lifts up the newest folks. Let me ask you a question . . .

Do you remember when you got into HR?

Most people don’t start in HR, they fall into it. I’m one of those outliers who has been in HR for my entire career (on purpose). When I started though, I was pretty much on my own. I taught myself what I thought was correct, but to be honest, my efforts had to be limited because I didn’t look outside of what was within my reach. I must have missed areas. I did what I had to, but I could have done better.

I didn’t know having someone who was also in HR as a mentor was needed. The truth is, I didn’t think someone like that even existed. I was wrong on this account as well. When I finally reached out and connected with other HR pros, I found some great people who are still mentoring me to this day several years later.

Now, back to these students.

We can be the ones who reach out to them now to be their connections and mentors. They don’t have to “earn their stripes” in order to struggle as they enter HR. We can be the ones to share our experiences with them and make sure that they are not left to try and figure out this industry on their own.

We have the chance to help shape not only the future of these great young people, but we can help shape the future of our profession !!

Wouldn’t it be great to help these kids who are interested in joining our field have a great experience coming into HR? How would they see our generation, and how would we see theirs, if we did more to build each other up instead of trying to focus on generational differences?

The future of HR is bright !! I was able to see this first hand. I plan to reach out to these students and connect with them now and going forward. I’d love to see them succeed now and become the leaders of HR to come. I want to break the cycle and not be the stereotype of my generation. Will you be willing to join me? I hope you will !!

Being Mortar !!

This weekend I had the chance to work on another Eagle Scout project for one of my scouts. I always enjoy working on these because I love to see the scout’s advance, do great work and it’s a chance to follow their lead. His project, like most of them, has a large scope. He’s building a new backstop for a High School girl’s softball team that his sister played for. It involved tons of digging, moving dirt and building a wall using concrete block and mortar.

We had some construction experts with us who laid the first course (layer) of block for the wall and they moved with grace and ease. As they continued down the row, they asked if someone wanted to “jump in” and clean up all the seams of the wall. I volunteered and I received instructions on what to do and given three tools to use – an edging trowel, a joiner and a brush. The goal was to use these three tools to make sure that excess mud (mortar) was removed as well as the seams were filled and then cleaned off to get ready for the next course of bricks.

Recently, I’ve seen a disturbing trend both in the workplace and in our profession. There are more and more efforts to split and tear down things. In the workplace we continue to develop systems that are punitive thinking that the more we keep people in check, the better they’ll perform. Personnel files grow and grow with reams of paper to document people’s missteps. I have seen notes hung up in workplaces stating that there will be consequences if people refuse to comply with this or that with the sentiment that the manager is communicating effectively.

In our profession, I keep seeing blogs and articles that tear us apart. I feel that it’s good to have a critical eye or point out how we can improve if something isn’t working. But, there are more and more blogs with labels that are derogatory and belittle aspects of HR. We need to understand that HR jobs follow a bell curve from those that are highly transactional to those that are highly strategic. One isn’t “better” than another, they are just in different stages. Companies may not want HR that is conceptual and strategic. I personally am bummed when I hear that, but I understand that it happens.

I have to be honest that I struggle when I see people who feel that negativity and cynicism will improve who we are and what we do. I read them and learn from views that are different from mine. It’s just an approach that is contrary to who I am. I’m surprised when people say that being positive is so hard and rare in HR and in the workplace.

I choose to be mortar instead. I want to see our field, and our workplaces, be places that come together to build a culture that moves a company forward. I want to use the tools that I have to join people together, remove the excess items they don’t need and offer a brush of empathy to reassure them that their contributions matter.

You may see this approach as naïve, utopian or unreasonable. The thing is, I’ll keep doing it anyway because I see it working. When I see notes, I tear them down. When I hear criticism, I look for possible solutions. When I see that things aren’t changing, I get involved on purpose.

The construction expert who taught me how to do mortar was encouraging and thought I could do well even though I had never done it before. He even said, “If you run into a problem, or don’t feel it’s going well, tell me and I’ll help you.” He believed in me and told me what to do. He was positive in his approach and thankful that someone was helping him with his work. The work was hard and I have sore muscles, torn up hands and scraped up knees. However, the mortar is placed and the first course is laid to be the foundation of what’s to come !!