‘Development’ Articles at Everyday People, Page 2

Folks I Learn From !!

Recently, I’ve been trying to think of more ways to put resources in the hands of other HR pros. When I saw the recent post from Trish McFarlane on HR Bloggers as well as the new e-book from David D’Souza – Humane, Resourced: A Book of Blogs, I wanted to chime in as well.

You see, I have this incredibly audacious goal !! I want to see the ENTIRE HR community connected, informed and able to rock in their roles. I desire to see the “social” HR folks connect with HR practitioners and vice versa. I believe that the more we’re genuinely connected, then we can share the resources we enjoy in order to do a better job in Human Resources.

Also, I’m a voracious reader who always yearns to learn. There are so many great ideas, thoughts, concepts, trends and movements to be taken in. Often, people shy away from information because they load in the filter of “Well, I can’t do that in my organization . . .” and they shut down. If you do this, stop it !! What company wants an HR person who only focuses on what can’t be done ??

What if you took the stance of, “I’m not sure if I can use this, but it’s important for me to learn about it.” Who knows? You may be able to take something from all you take in and apply it to your culture and situation. How do you ever plan to change the norms in your organization if you continue to practice only what you know today? If someone reading this uses the “I just don’t have time” excuse at this point, then just stop reading.

It is an opportunity to use your time differently, creatively and constructively !! Wouldn’t you love to have that freedom everyday? I do, and it is exhilarating !!

So, I wanted to put some folks out there in front of you and off the blog roll so that you can consider connecting with them and learning from them. I do this each week when I send out the HR Net, and now I wanted to highlight some folks every so often to make sure you’re being exposed to folks I learn from !!

First up is Paul Hebert. He works for a cool company called Symbolist. Paul and I have known each other for years now and we chat often. I learn from his blog writing as well as our deep conversations. I mean that. We say hello, ask about families and then jump in deeply to talk about all facets of HR !! He’s an incredible resource and you will enjoy how he looks at the human facets of engagement, culture and recognition.

Next is Michael Carty. We’ve only known each other through social media, but I know that we share an incredible amount of similar likes (HR, Global HR and Rock Music) !! Michael is the consummate curator and works for a phenomenal HR resource – XPertHR. He hails from the UK and it is on my bucket list to meet in person sooner than later. Michael is someone who has a pulse on the global perspectives in HR. Whether it’s through his writing or in his compilations of tweets and blogs on Storify, he keeps others aware of a broad pallet of issues and trends. He’s a phenomenal person (and resource) to know !!

This is just the start and I hope to feature more folks each month. Make sure you’re getting more and more connected to the greater HR community !! You’ll only be better for it !!

Listen to the Deep Tracks !!

I’ve been feeling a bit nostalgic lately. If you don’t know this about me, I’m a huge music freak !! I have music playing constantly in the car, in my office and when I’m working around the house. I’m not very particular when it comes to styles of music either. I prefer to keep the iPod on shuffle so that there is a constant mix flowing around me.

The reason I’ve felt nostalgic is that I grew up in the era of Album Rock. You looked forward to the full LP from an artist vs. anticipating the next hit single. This isn’t a rant against Pop Music. There have always been artists who are more known for their hits more than their body of work and there always will be. Unfortunately (in my opinion), the pendulum has swayed back to the hit single now instead of enjoying an artist’s full album.

I love vinyl records. Everything about vinyl is great. The look of the record. The size of the album. Knowing that you have to turn the record over in order to hear all the songs. And, yes, I love the scratches, pops and snaps that emanate from the speakers while the songs play. When you hear the first crackle as the needle drops and you don’t hear any notes for a few seconds, it’s bliss !! Enough reminiscing . . .

The true joy of vinyl is that you are almost forced to listen to an entire side of an album. It’s really difficult to skip a song, so you make time to listen to all of it. That’s when it happens. You discover a gem of a song by an artist you enjoy. If you were given the chance to pick and choose songs, you’d probably only listen to the hits from the set. But now you find that the deep tracks of the LP are actually better, more creative and show the depth of the artist. Granted, there are some misses, but not that often.

In the workplace, we tend to pay attention to the employees who put out “hits” and are very visible, and we ignore the steady folks who are those “deep tracks.” HR needs to play the part of the stereo arm and guide management to pay attention to the “whole album” vs. being enamored with the employee who may be a “one-hit wonder” !! HR has the chance to take the hitmakers and show them how to develop their body of work into classic albums as well.

I know there a tons of comparisons to music in this post, but seriously, look at your systems HR. They reward the people who have your attention at a particular moment. This is true of performance management systems, compensation systems and how you promote people. We need to be more focused on development so that we can enjoy all of the contributions people make.

I can tell you this, I’d much rather have a stack of vinyl to work with all the time instead of a quick single from iTunes from someone I may never hear from again. This week dust off your vinyl, drop the needle and enjoy Track 8, Side 1. It will be great !!

Get Real HR !!

As you start the work week, what’s the first thing you are thinking about? Are you geeked up to go into the next challenge or opportunity? Or, instead, are you fretting about the inordinate amount of drama you have to wade through? I’ll bet you’re putting on your waders right now !!

Drama in the workplace is commonplace. In fact, some HR people ONLY exist because they thrive on it, or they feel that HR’s role is to quell the drama. People don’t fit into nice little boxes even though we try our hardest to make that happen. There’s a huge difference though between a person’s diversity (of thought, ideas, approach, insight) and drama !! We need diversity. We don’t need drama !!

This was perfectly captured in Cy Wakeman’s book, Reality Based Leadership. I know it’s been out for a few years, but some things in HR and Leadership are never “dated.” This is one of those resources !!

Cy lends a mix of her own personal experience as a leader in the Healthcare arena with her interactions with some of her client companies. The examples are tangible and when you read them you can almost always see yourself either involved in a similar situation, or know folks in your company who are struggling with the same things.

What seems to be obvious and simple when you read it is completely different than how most of us practice in our workplaces. I agree with Cy in her take on how much of our daily work in HR is addressing drama. It’s honestly tiring and unnecessary. It was extremely refreshing to read about how this is prevalent in companies everywhere. It was also encouraging to see a method to address the drama and . . . get real !!

It’s amazing to me that employees ask for you to be “real” with them, but what they really mean is that they want things to be seen and addressed their way – whether that’s real or not.

When we are faced with these situations in HR, we more often than not, strive to get to a neutral standing in order to squelch any conflict. This isn’t getting real, it’s pretending that you’re Switzerland. In the end, you may feel that things are settled, but the turmoil that is still continuing behind your back is usually bigger than the situation was in the first place.

I really dig Cy’s approach and have been practicing much of what she outlines in her book. Employees truly appreciate you being straightforward with them and cutting through the mists of ambiguity. It’s doesn’t mean you have to be a bulldozer. It means you have the chance to be genuine – which ALWAYS works !!

I’m not going to highlight the key points or chapters in the book because I think resources truly become a resource when YOU read them yourself !! This great book will stay active with me and on my desk as a quick reference and reminder of its value. I highly recommend that you get a copy and have one for yourself !! I promise you that it will give you great context on how you can get real in HR and love what you do !!

What are you reading ??

Whenever you talk to HR people these days, heck really ALL people these days, they always bemoan that they don’t have enough time. I don’t buy it. If your perspective is that you’re too “full” it’s because of the things you are choosing to fill your time with. It’s true !!

Look. I know we all lead incredibly full lives, but there are amazing statistics about how much time people spend watching TV, using technology, etc. And, many people don’t have a problem catching a movie or a great dinner out on the town.

This isn’t a post on time management because I honestly don’t believe in it. Instead, I think you need to look at life as – what do I choose to fill my time with ??

One thing that almost consumes me is reading !! I find myself taking on two to three books at a time plus countless blogs. Why ?? Because reading allows me to continuously learn about endless things. Those within my field and about life in general.

Recently I’ve read QBQ! – The Question Behind the Question by John Miller and two great books by Andy Andrews – The Traveler’s Gift and The Noticer. I’m also waist deep in trying to take in The Fountainhead by Ayn Rand. What’s so cool about the Ayn Rand book is that it was a gift from the great folks at Kinetix. Each year at Christmas they send out a classic book. I take it as a reminder to delve in and read something that I may have not seen in years. It’s a fantastic, and memorable, thing to do for people.

As for blogs, it’s hard to highlight them enough. There are so many folks who do great work. I have them listed in my blogroll on the site, but here’s the difference. I have all of these blogs in my Feedly reader. I make sure to read them all because I think that there are tons of information that needs to be taken in, used at work and shared with others.

So, this week – start reading. You’re kind enough to read my blog and I truly appreciate that. Expand your scope even wider. Take up a book. Find a new blog to read and follow. You’ll be amazed at what you’ll discover !!

Challenge for you as well – List what you’re reading in the comments section below. Let’s share the great items you enjoy. Fill it up and let’s see what happens !!

Talent Takes Time !!

This weekend I had an incredible time with my son and 5,000 other Boy Scouts at Peterloon. This isn’t a post about scouting, it’s about talent.

You see, this weekend my son was the “Senior Patrol Leader” meaning that he was in charge of the entire weekend. He made sure everything was packed, ready to go, the camp was set up and the boys/adults had a productive time during the event. He had to organize activities, keep track of details, encourage great behavior and address behavior that was a little more “challenging.”

During the camp tear down, I was about to “direct” some scouts to take care of things, when my son stepped in and said, “Dad, that’s not what we’re going to do. That’s not a good use of our time. I want to see the boys move the dining flies, tear down the chairs and then put things in the trailer. Then we’ll eat. We need to get these things done so we can stay on track.”

Did I mention my son’s 15 ??

This is the same young man who has done all of the goofy things boys do. He’s incredibly funny, creative, witty and caring. I am sure he will be successful in whatever he chooses to pursue. His ideas are so far out of the box as to how to approach people that he finds people following his lead and innovation.

He’s a great example of why talent takes time. If you would have told me that my son would become the young man I saw taking charge this weekend when he was young, I would have laughed out loud !!

Too often in organizations, HR follows the bright shining star who bursts onto the scene. Everyone follows this person exclaiming their talent and the gold mine of leadership that he/she is sure to be for years to come !! At times, this plays out. However, too often the supernova is just that – a super nova. They dazzle, draw attention and may do something short-term that astonishes everyone around and has great initial success.

Talent happens over a slow burn. Talent is sustainable. Talent is consistent and remains constant . . . over time.

So, when you clamor for the next “Talent Management” seminar or best practice, step back and review the employees around you. Who is that person or department that consistently builds others up? What person(s) make others shine through bringing their whole team along? Are you trying to develop a series of supernovas, or true talent?

I can’t wait to see what happens in the future for my son. I know it’s impossible to predict. He’s surprised me so far. I’m sure the great people around you will surprise you as well . . . if you just look out for the talent all around you !!

Read a Good Book Lately ??

A good friend of mine (and of many), Becky Robinson, started this great new group calle Team Buzz Builder. If you are part of the the “team,” you are asked to read new books and then give your opinion about them. This is new to me, but I wanted to be involved because I am a voracious reader !!

In fact, right now I’m finishing up the first book of the Hunger Games trilogy, just wrapped up the great read Social Gravity by Joe Gerstandt and Jason Lauritsen as Talent Anarchy, finished a book by Thomas Cahill and am about to pick up a book by Dietrich Bonhofer. I love having 3 to 5 books going at one time. It may be a little erratic, but I dig it.

Every once in awhile a book stops you in your tracks and makes you delve more into it and enjoy every moment. I recently came across just such a book. It is Help Them Grow or Watch Them Go by Beverly Kaye and Julie Winkle Giulioni. I couldn’t put it down – literally !! The book is fast paced and yet the most insightful book around the topic of professional development that I’ve ever encountered !!

The book struck a true cord with me because it’s approach made so much sense. As HR professionals, we keep looking for THE system that will finally address the lack of feedback and/or performance metrics in our organizations. We continue to hold onto the ancient notion that the annual “sit in front of my supervisor who rarely tells me how I’m doing so he/she can focus on my weaknesses” is effective. It’s not.

Employees long for development regardless of their level in an organization. The notion of “up or out” doesn’t come close to how lean organizations operate these days. Beverly and Julie have written out a perfect method to address all forms of development and have made it relevant to ANY industry type.

HR – please take note of this. I’m not a person to just share my opinion if it’s not something I’d be willing to practice. I’m using this book as our “script” at looking at development internally at the Leadership level and in our pizzerias. I’m getting a copy of the book for each of the SHRM Chapter Presidents in Ohio because I want to see them develop as leaders and for them, in turn, to develop the HR folks in their chapters.

The book is a must read because it’s applicable. How often do you find that ?? I recommend you read the book first and make your determination. I’m all in !! I hope you will be too !!

Play Ball !!

This week I head out to the 40th Annual Ohio HR Conference – HR: A League of Our Own !! Geeked isn’t even a strong enough word for how excited I am !!

The Conference Committee has once again put together a spectacular event including national speakers, buckets of HRCI credits, incredible Resource Partners and other surprises that will make for a sold-out show !! Standing room only !!

I know that we are in the midst of State Conference season. As I was packing my gear getting ready to head north to Kalahari Resorts in Sandusky, Ohio, I wanted to share some things I’ve found that make a conference successful !!

Have a game plan !! – That goes for every aspect of the conference. How long does it take to get there? Are you firm on which sessions/speakers you want to see? There are many more questions to consider, but by planning ahead, you won’t be rushing to decide when you arrive.

Meet the team !! – No game is complete without meeting the great folks around you. I know this may come easier to some than others, but we’re in HR – we should be able to get out and make some great new professional connections. This includes both attendees and Resource Partners !! The vendors may be the perfect piece you’ve been looking for to enhance your efforts at work. Don’t just get the swag. It is fun, but meet the great folks too !!

Start the Wave !! – This is a big step for most folks, but conferences are not only a great venue for professional development, but they’re also a great place to stretch a little. Go to sessions that may show a different perspective than what you’ve traditionally attended. You may find great information that can make your HR efforts a “grand slam” in your organization !!

So, in the end, get off the bench and hit the field. It’s time to Play Ball for all of us !! Make sure you are getting out to a phenomenal SHRM State Conference around you. They are amazing and you’ll love them !!

So Much Room to Move !!

Rain for hours. Mud everywhere. Solemn flag retirement. Scavenger hunt. Tons of Euchre games. Food that is flat amazing. Big word Saturday (you got credit if you used big words during your conversations). Flames shooting from a lantern, and everyone points and says, “Mr. Browne – look !! Cool !!”

As I type this week’s post, I’ll be honest, I’m exhausted. I just returned from a weekend of scouting with the great boys and adults of Troop 941. It’s our annual “advancement outing” where we get our new scouts started along their way, and the older scouts also work on things to advance in their ranks. It seems that every Advancement Outing is filled with challenging weather and unexpected surprises. This one was no different !!

One of the things I truly love about Scouting is that the focus is to let the boys learn, fail, learn again, teach and then move forward. The hope is that they get the spark to someday reach Eagle Scout.

It’s interesting because the Troop is a microcosm (big word) of the workplace. Every boy is different and has quirks that make them truly standout. As adult leaders, we do our best to guide them to making the decisions that will allow them to truly develop. We are constantly fighting the urge to jump in and fix it all because we learn that our greatest trial is . . . patience.

The beauty of the system is that the boys can do so many things in so many ways to reach their goals. This drives some adults (and boys) crazy because they feel that tight structure will lend a successful end for one and all. Some kids don’t even see the structure (which warms my heart !!)

In the workplace, we in HR use policies as our “structure” and we do our best to enforce, cajole and discipline everyone who falls outside of them. We think we’re doing our job, but not really. I think policies are broader than most. They should be parameters that allow people room to move and perform. They should never be vehicles for control than can never be fully reached and will most certainly not allow people to be consistent.

We need to be like the scouts who look at eminent danger and say, ” Oooh, cool !!” I learn something every time I get to go and lay under the stars and the rain and the mud. Amid all that, you only hear playing, laughter and memories being made. It’s a great “workplace.” Maybe we’d all enjoy what we did a bit better if we loosened the reigns and allowed people room to move !!

It’s okay to ask “Why ??”

My wife and I are fortunate to have two amazing kids !! They do well in school, are active in our church and our community. I’m proud to say that. For those of you who have kids, or if you’ve even been a kid, you know that kids ask one question infinitely. “Why ??!!”

It doesn’t matter if things are crystal clear and there’s no reason for this question, it happens anyway. More often than not, I just want them to do what I say and have some faith that I am not leading them down some dark path with my request to clean their room.

Recently, I heard a presentation where the speaker pulled back my eyelids on this question that often seems so annoying. He explained that people in the workplace ask “Why” because they’re seeking context, not to annoy. They want to understand the reasoning for decisions. Seems to be a great trait actually. I actually agree with him and when I sat back to think about it, I ask “why” all the time. So, why do I get annoyed when others do it?

I think it goes back to the feeling that we’d like people just to do what we say when we say it. If we have to spend time explaining things, then that means we’ve lost time doing something else that “matters.”

It’s time for all of our eyelids to be pulled back in HR. If we’re not asking why for context, and even to challenge, then we can’t expect the status quo to ever move. Just going along with everything doesn’t show well and we shouldn’t settle and sit back. Also, we can foster a culture where it’s not only safe for employees to ask “why,” but it’s encouraged !!

If we continue to promote that we want a learning environment that focuses on development, then we must allow people to ask “why.” What are we afraid of if we did this? If employees felt safe, and inquired about their work, wouldn’t there be a greater chance of an enriched workforce? How cool would that be?

So, start a new behavior today and allow people to ask that infinite question. This time when it’s asked, answer them. Give them context and see what happens. I think you’ll enjoy the results !!

Are you full ??

This past weekend I had a real treat by spending it in Amish Country in Ohio. It gives a whole new perspective on life because this culture chooses to live life differently than the vast majority of us !!

This post isn’t a commentary on the Amish, but it is an observation. As I watched the buggies passing me by and sampling way too much amazing cheese, I noticed a sense of contentment that I don’t see in many people. These good folks lives are not only are based on their faith, but also on what they choose what to fill their lives with. The brash realities of a world that exists in a completely opposite realm faces them every day, and yet they continue to live their lives with pride.

As an HR practitioner, much of my day is surrounded by people – and I dig that !! One of the true challenges I run into is how to respond to people who consistently seem frustrated with almost all aspects of their work and the people they work with. The more I listen, and sometimes pry, I notice a pattern. Much of their frustration is based on the sense that they’re “too busy” and “no one understands.”

When I step back from these conversations I try to look and see what is making them “busy.” All of us are full. No one says they have extra time on their hands – quite the contrary. But, what are we filled with? Are the things that consume our daily lives productive, or not? It’s not hard to fill your day with “stuff,” or to focus on the areas you’re most comfortable. It’s human nature.

But, what if we sat down and made a list (paper or electronic) of what our day consists of? Would we like what we see? Do we like what we fill our lives at work with? Too often I hear people churn on what isn’t happening, or what’s not being done. There’s validity in that, but the approach isn’t constructive. Making strides forward with intent with what you have available (culture, resources, staff, etc.) is much healthier.

It reminds me of the good people I was with this weekend. Maybe we would all benefit if we were a little more “full” like the Amish. What do you think?