HR Evangelism !!

When I look out today across the HR landscape, I see something that is a great opportunity !!  Those in the HR social media community have the chance to truly bridge the gap with the profession as a whole.

I love seeing the great work that others produce in their blogs, their books and in their presentations.  There is an amazing amount of material out here that ranges from HR generalist topics to compliance to development.  The spectrum is amazingly broad, but not that deep.  I don’t mean that as a shot.  I think that there are an incredible amount of HR pros who truly are longing for resources, but they aren’t connected to “us” or the work we’re producing.

You see, we tend to want people to “come see” what we do.  Whether that be a blog, a webinar, or at events.  I want to start a new movement where we PUSH resources out to HR professionals without worrying about membership or revenue.  I also think we need to quit trying to qualify which “level” of HR person we should reach.  When we splinter and categorize people into levels of importance or impact, we divide our profession – not bring it together.

Mind the GapThere is a gap that exists between those in HR that truly have resources and connections, and those that continue to rely on their own efforts.  It’s a HUGE number of people.  I think we have an obligation to close this gap so that these folks can be great professionals in their corner of the HR Universe.

So, I have a plan.  This isn’t just a random observation about our field.  I plan to take to be an HR evangelist to truly bring the HR community together.  It will take the effort of many, but I think it can be done.  Here are the steps:

  • I am going to push other people’s great work out to the HR community through Twitter, Facebook, Linked In, and other forums.  I want people to have your work to see what’s being done, and done well.
  • I am going to continue to intentionally reach out to HR pros who aren’t as well known as others and ask them how they would like to get resources.
  • The focus is going to be on ALL HR professionals and not just those who are vocal and visible.
  • I am going to highlight the good work of others on my blog as they produce it like their books and events they produce.
  • I am going to continue to look for ways to inform, educate and encourage HR pros to get connected where it makes sense for them.
  • I will not do this on a short-term basis.  This will be my intention going forward.
  • I will highlight the passion of others to show how HR can be relevant personally, professionally and throughout all businesses and industries.

This is meant to be intentional and ungovernable.  It is meant to be persistent and far reaching.  It is meant to wake up the HR community and get them jacked up about who we are and what we do.  I’m like the Dancing Guy in the First Follower video.  A friend of mine shared this with me and said, “The video made me think of you.”  The question is . . . who’s going to follow ??

Be a Giant Slayer !!

This weekend my whole family went to see Jack The Giant Slayer.  We love going to movies in general, and I have to say that I enjoyed this take on an old fairy tale because it gave it a new spin.  Jack was truly involved in the tale as a hero with character and not someone who was out to dupe the giant.

It got me thinking about HR because EVERYTHING can be tied back to HR !!  So often I find myself, and my peers, getting stuck on the minute and minuscule things at work.  We spend endless time and effort on something that gives us angst, but has little to do with the scheme of things in general.

Why is that?  Why does our focus jump to something so insignificant?  Do we feel that if we address whatever it is, we’ll be free and unfettered to do something amazing?  No, in most cases we jump to the next small item.

Giant SlayerIn the movie Jack and the princess “long for adventure” in their lives.  Both feel that there is something out across the horizon that will bring excitement, thrills all mixed with the knowledge that the “unknown” is driving them.  That’s what I long for as well !!

HR should never been mundane or minimized !!  Seriously, when you have the chance to work with people, the landscape of what can happen is truly endless.  What would happen to your perspective if you saw every day as an adventure and that there were giants out there for you to go after and slay?  I’m telling you that you would be geeked and couldn’t wait until the next challenge showed up !!

Many HR people I meet are exasperated with their work and they don’t understand why HR truly invigorates me.  I honestly don’t know if I can explain it.  It’s just the way I’ve always approached it.  I’m not naive.  I know there are daunting aspects to HR.  But, to me they’re an adventure !!

So, this week see where your adventure can begin.  Identify the giants that are in your path and seek them out instead of avoiding them.   Take hold of your corner of the HR kingdom and jump in with both feet !!  When you do, our paths may cross because I am already seeing what’s next on the unknown horizon !!

It might be good for your soul.  Take a note from the great group They Might Be Giants !!

Image courtesy of Film.com

 

Is Your HR Like Gas Prices ??

One of the most visceral emotions people experience everyday is during their commute to and from work.  It may be the pace of traffic, the volume of traffic or the urgency to get to your destination.  Driving is never without emotion !!  One item that never misses is when you drive past gas stations.  The board listing the prices of the moment glares at you every time you pass it.

High Gas PricesIf the prices are lower, you’re ecstatic – even it’s a few cents.  If they are higher in the least, you say something under your breath, or you curse the sign and the unexplained variability from the morning drive to the commute home.  It feels like you’re being held hostage.  You know you need to drive to get anywhere (at least in the States), and it never makes any sense when you see the price variation.  You can’t go to anyone to get an answer for the change.  It just happens and you’re left to “deal with it.”

Sound like HR ??

Too often we sit at our desks writing policies and procedures that address the fringes of our employees and then enact them with little rhyme or reason.  We do our best to hold people “accountable” through enforcement and inconsistency.  How’s that working for you?  Frustrated?  Emotional?

In order for HR to bring stability through the workplace and a company’s culture, we must have consistency.  That doesn’t mean being fair.  It means being consistent.  We strive to make EVERYONE fit all that we do when that just isn’t possible.

This week try something new that will really work.  Look for the inconsistencies in how HR occurs at your company.  That could be within the HR department or how things are carried out in action in the field.  Take one area and get it to have less variation.  Keep it in check and then find the next area.  Over time the lack of variation will bring a flow to what you’re doing vs. having to feel that you must react !!  Knee jerking only gives you black eyes.

I was listening to The Police this week and heard a real gem from them called Walking in Your Footsteps.It talks about the dinosaurs and how they once ruled the earth, but you can only see them in museums today.  If HR doesn’t change its ways to move from compliance to integrating itself into the flow of work, we will become extinct as well.

Try something new this week !!  Start removing the variation and you’ll see others outside of HR treating you differently.  You won’t be like the ever-changing gas prices.  You’ll be the fuel necessary to help them run better !!

HR is Puzzling !!

I love puzzles !!  I mean it.  I love the challenge of opening a box and seeing thousands of tiny, misshapen pieces that only show a portion of a bigger picture.  To be honest, I like puzzles that are also a little unique.  I’m not a big fan of the large, scenic panoramas.  If it’s something that challenges you and comes out with a very cool end product – then I’m in.

At Christmas, the kids and I all got puzzles.  Here’s a look at them . . .

PuzzleCool puzzle of the US made up of license plates !!

Bowie Album PuzzleA double-sided puzzle of David Bowie’s classic album – The Rise and Fall of Ziggy Stardust and the Spiders from Mars !!  Dig that – puzzles and rock combined !!

Puzzles also offer great lessons for HR.  Here are a few . . .

  • Give things framework !! – The first rule in most puzzles is to put together the frame because it defines the puzzles boundaries and also gives it just enough structure to give it cohesiveness.  Great HR does the same when you look at employee situations as well as your systems and “frame” them up !!
  • Every piece counts !! – When you look on a puzzle box and see that there are 1,000 pieces, then you rely on the fact that without even one piece, the puzzle is incomplete.  What if we looked at our teams and our employees in the same way?  If we had the approach that every person mattered, wouldn’t you strive to make sure that happened?
  • We come in different shapes !! – It’s time that HR understood that diversity is all around us in our organizations.  It’s not a program or an initiative.  It’s a fact !!  Just like puzzle pieces, people each add their own take, shape, approach and view on the work we do.
  • Look at the big picture !! – The thrill of completing a puzzle is that you get to see the results of your work and the whole picture comes into view.  Too often, HR gets hung up on one piece and can’t let it go until that one is “fixed.”  When you see how the whole puzzle of employees, integrating HR, being strategic and moving a company forward come together – you’ll try to help pieces fit vs. trying to fix them.

All of us in HR have puzzles we have to evaluate, consider, assemble and/or disassemble everyday.  Instead of looking at that as a point of frustration, why not view it as a great thing to do?  Seeing things come together will help you enjoy HR everytime the next puzzle comes along !!

 

I’m Manic !! Who Knew ??

I love things that make me think !!  I relish something that truly challenges the way I approach life, work, values, etc.  Following the norm has never really appealed to me, and I love hanging around contrarians.  You know, people that take the boundaries of what is normally expected and then stretch them in ways in directions that just didn’t seem so readily visible.

Meet Dr. Daniel Crosby – a friend, colleague and contrarian.  He is an accomplished consultant to many industries, speaker at several conferences and now an author !!  Recently, a non-descript manila envelope arrived at my house near the holidays with Daniel’s address on the return label.  I opened it and there was no note – just a book.

Not That Great BookThe title hit me square between the eyes !! “You’re Not That Great – A Motivational Book.”  I was laughing so hard because it took me by surprise.  How did he know?  What this book just for me?  Then I opened the front cover, hoping for a bit of his wonderful satirical wit . . . and it was blank.  Must have come straight from the publisher.

So, even though I didn’t get a special note (which he actually covers very well in the book) I jumped in !!  Once I started I couldn’t put it down. (And didn’t even really want to !!)

The book challenges you on every page and makes you use your mind.  Normally when you read business books (especially about HR) you find more and more of the same things with someone’s “twist” on them.  Not this book.  It goes into great places to tear down your preconceptions and makes you understand the traps your brain puts you in when it comes to items like giftedness, self-esteem and being a bit crazy.

I loved the chapter that states “Mania is a state of abnormally elevated mood that could almost be thought of as the opposite of depression . . . hypomanic (that is, slightly manic) individuals tend to be more creative and more prolific than their non-diagnosable peers.” (p43)  Sweet !! Daniel often wants me to “cheer up” because I seem to be too positive.  Now . . . I’m hypomanic !!  Dig it !!

You can see yourself in these pages and they are extremely applicable to what we do in HR !!   The psychology of people is intertwined with every facet of HR.  Instead of reading another tome on how to improve your talent management or some insane performance management system – read this instead !!

Learn how you tick, how others tick and then see what approach works.  Daniel helps affirm the fact that we are unique, slightly flawed and 100% human !!  Make sure to delve into this book.  I am rereading it already to be able to understand myself and also work with the GREAT people around me.  It’s worth the investment !!  Get yours now !!!

I added the extra !!! for Daniel because . . .

Complex Island

 

 

 

 

 

 

 

 

 

 

Image Courtesy of the 20 x 200 Blog

Time to reflect !!

Being that it’s the last post of 2012, I thought it would be appropriate to reflect on something.  I have seen other great bloggers make lists, reissue great old posts from the year and make resolutions.

I wanted to try something different.  I want to make an “intention” for 2013 !!

What’s an intention?  It’s different than a resolution because most of them are derived at by looking at some significant “gap” in our lives and then resolving to radically alter ourselves and our behavior to attain our ideal.  More often than not – they fail.

An intention is a commitment to be intentional in a way that builds on who you already are and incrementally moves you forward.  It honestly can be in whatever area of life you wish to try – faith, discipline, relationships, etc.

For my 2013 Intention, I plan to practice more and more “others focus.”  It’s pretty simple, I want to focus on others and help them succeed !!

We are surrounded by people who grew up being fiercely independent and willing to go to almost any length to personally succeed in spite of others.  We continue to reward this in organizations and encourage it in others.  Ironically, the newest generation entering the workplace rapidly doesn’t get this.

The current generations belittle the newest generation because that’s what’s been done for centuries !!  We think that ours is better than the next.  That ours works harder, is more loyal, etc.  Honestly, each generation is amazing in its own right.

Change QuoteI’m fortunate to have two great kids, a freshman in college and a sophomore in high school.  They’re teaching me the value of “interdependedness.”  They rely on others to a fault.  Socially, interpersonally, professionally, academically.  There isn’t an area where they aren’t connected to someone.  They want personal success, but they want others to succeed as well.

I dig that.  I have tried to be someone who puts others first.  This runs contrary to most I encounter and it usually results in some awkward looks and/or conversations.  I want to continue to build on this and make others around me develop, grow and burst into greatness !!  You may think this is to idealistic, but why should people have to settle in order to make others happy?  It’s my “intention” and not yours.  There’s no reason to settle.

So, where are you going to reflect this year going into 2013?  What will you see when you look in the mirror?  Where can you be more intentional?

I know that by making others better, they, in turn, will make me better.  That rocks and I can’t wait to see what happens !!  Happy New Year everyone !!

My Christmas Wish !!

One of the best things about Christmas time is that people come together.  Whether it be families or friends, people make time out of their hectic lives to be with each other.  I know that I’m looking forward to our family’s “Big Christmas” where all of my
Aunts, Uncles and cousins gather in tiny Luckey, Ohio at the American Legion Hall.

We’ve been gathering as a family for over 50 years now and it is something that I treasure.  When all of us are in the same room, it is quite like a company.  Four generations are gathered, and the interests, skills and talents are all very diverse.  There are white collar, blue collar, small business, corporate, urban and rural representations.

Christmas WishThe key to all of it is that we have the common bond of being family.  This brings me to my “Christmas Wish.”

Our profession of HR is like my family.  We come from all generations, from all walks of life, from all types of industries and from all areas of Human Resources.  The gigantic difference is that we aren’t all together.  I honestly don’t understand that !!  There isn’t a good reason for us to be separated, isolated or divergent !!

So, help me by being a part of this wish.  I have this crazy, hairy goal to truly connect all HR pros from around the globe.  You may ask why someone would even desire something like this.

I see it this way . . .

We are only better if we’re together.  We can learn from each other.  We can come together on issues to make the workplace better for both employers and employees.  We can make our professional associations stronger and relevant.  Instead of rallying against them, let’s work together to make them better !!

With technology especially, we can be more and more connected.  I cherish the times to see and meet HR pros in real life because then the connection really takes on a new life of its own.

We can’t keep trying to improve HR being isolated.  It has never worked, and it won’t work in the future.  I also hear from friends who are stating that even HR blogs are lacking “new” ideas, or things that are fresh.

Let’s take our cue from my favorite Christmas song ever because of who did the duet.  It’s the Little Drummer Boy sung by Bing Crosby and David Bowie.  It happened on a 70’s Christmas special and I remember watching it live with my family.  My Dad asked who the “freak” was and I said, “Dad, you know that’s Bing Crosby !!”  After running away from him, we both sat down to listen and it was beautiful.

Here’s my challenge . . . Join in !!

Threre are great new efforts by Charlie Judy on HR Fishbowl and Paul Smith on Welcome to the Occupation for HR folks to share their voices. There are also great collaborative groups you can learn from like: XPertHR, Women of HR, Fistful of Talent, Performance I Create, The EO List and Talent Culture.

Instead of nodding at this post and saying that you’re in or supporting this effort to be more intentional and connect with other HR pros, write a comment on the blog to let me know it.

Seriously.  Step out (including you uber social folks who RT, but rarely comment) and join in.  If this was on Facebook, people would rally.  This takes a bit more of an effort.  Join in.  Be intentional and starting now and through 2013 – connect !!!

Breaking Bottlenecks !!

Control.

Is it something we really have?  Why do people continue to struggle to control things?  It may be human nature to make us feel stable or have stasis vs. imbalance, but what does control lead to?

BottleneckI think it leads to bottlenecks.  Bottlenecks are unnecessary blockades in our workplace today that are caused, more often than not, because of the need for control.  There’s an on-going feeling that if things funnel through the fewest people, then we have a better chance of being efficient and productive.  Some people are very successful at this and rise to the top of their organizations.  In fact, being a control freak is sometimes rewarded in organizations.

The past two weeks I’ve seen a different approach that excites me !!  Ironically, for those of you in HR, both involved SHRM (at the State Level).

The first experience was at the Indiana SHRM Leadership Day !! I was fortunate enough to be the “keynote” speaker and talked about HR being involved in Social Media.  Brad Galin and Angie Brawdy did a fab job of getting the SHRM chapter boards to attend.   I’ve heard a ton of presentations about this topic, but I took a different approach.  I opened with “Ice, Ice Baby” by Vanilla Ice (because it’s Vanilla Ice) and encouraged folks to be: I ntentional, C onnected and E ngaged to the level they feel comfortable.  Instead of beating them to death for not being uberinvolved in every platform and comparing themselves to social media giants, I encouraged them to break out and find their own way.

The second experience came at the Ohio SHRM Leadership Day the following week where we had a Boot Camp !!  Each chapter was encouraged to send multiple volunteer leaders and the focus the whole day was on them.  Teaching them about resources, laughing, encouraging them and having fun in helping them become successful.

The bottlenecks of communication that can so easily be built were blown away because more people heard the messages.  They were able to take things in, filter them and decide how to move forward because they were ALL capable !!

It was great to see people energized about HR and  how they can be involved !!  Bottlenecks were broken these last two weeks and I want to encourage you to see where bottlenecks are in your organizations and see if you can get them unclogged.

Remember the sage words of Vanilla Ice . . .

“Stop, collaborate and listen . . .”  It works !! Peace out !!

When Kids Grow Up . . .

What happens when kids grow up?  They become our employees !!

I find it fascinating in the workplace today that HR practitioners have lost sight of this reality.  How much time of your day is spent on behaviors that seem childish?  When you look at the policies and procedures you write, are you doing it for a better workplace, or trying to address those who won’t behave ??

This list of “what if’s” can string on and on.  And, often in our workplace it does !!  When you ask people what they think about employees, it isn’t positive.  That is really a shame.  It’s a shame because we’ve allowed the workplace, and HR, to be driven from a negative filter.  It’s the “let’s see what’s wrong and address it” model.

This past week I had a great opportunity to speak at the INSHRM Leadership Day for their volunteer leaders.  We laughed, howled and learned together.  I showed them my newest HR “tool” that has proven to be very effective.  I doubt you’ll see it in many of the blogs, publications and theoretical models that keep churning out in our field.  Take a look . . .

It’s a Kaleidoscope !!  A toy.

You see, I’ve been giving them out to the managers of our stores because I want to have them “look at things differently.”  When I handed out the first batch of them, I did the HR thing and started jumping to the next point in my presentation.  I had to stop because I turned around and each person had their kaleidoscope pointed up toward a light, and they were twisting it to see what new shape would appear next.  There were a lot of “oohs” and “aahs” coming from this great group of Team Members.

Then it hit me again . . . what happens to kids when they grow up ??

A better answer is that they still love to play !!  They love to laugh and have fun !!  They want to enjoy what they do and it’s fairly obvious that most workplaces have taken this inate element of who we are as people and controlled it.

Our WORK is more important than bringing ourselves to work.  We’re so used to creating and designing new systems that we have lost sight of the simple fact that kids like to play.

So, this week go out of your way to laugh !!  I mean it.  Instead of looking for the next great team building exercise, have fun yourself !!  If employees see you having fun, they’ll be curious and wonder what’s happening.

Trust me.  If you do this, it will change your perspective and how you look at HR, at employees and at work !!  Be a kid !! You are one anyway !!

Opportunity or Task ??

“People.  They’re all around us every day.  It’s as if we HAVE to deal with them !!!”

Sound familiar?  Sound like you?  Sound like most people in the workplace . . . and HR?  It’s not surprising.  The workplace is filled with people.  It’s an amazing fact.  They desperately want to interact, communicate, perform and excel.  But, most of our efforts each day are to limit, thwart, conceal and conform.  Why is that?

Do you know that the 1st thing the vast majority of people do when they take that first step out of the car to enter the office is to heave a massive sigh and drop their shoulders resigned that they are off to WORK once again.  We do all in our power to make sure that people are in line, on task and diligent.  We overlook the chance that they are creative, intuitive and willing.

I think it’s because we treat the interaction between people as a task and not an opportunity.  We dread the possibility that someone will want us to stop, spend time with them and listen !!  Our e-mail, twitter account and texts are vastly more important than the conversation we are “stuck in” right now.  We are so horribly distracted and long for impersonal means of communication, that we will do almost anything to make sure we keep things short and sweet in person.  Ironically, we wonder why people never change the behavior we see in them that we wish would improve !!

The fact that this must change in the workplace is a gross oversight in HR !!  In our quest for “engagement,” we refuse to genuinely interact.  By making things a program, we miss the opportunity to take things in, relish and reflect on what is said and then act in tandem with others.

We tend to say, “Well, if Steve would just change, then I could make things work between us.”  (or something similar)  The fact is that we need to take the initiative and first step to look at others (even the really difficult ones) as an opportunity each and every time we interact.  People deserve this to be honest.

So, this week, drop your task list even though it will make most of you twitch a bit.  Look around you.  Find the sea of people that are a vital component of you are and what you do and dive in !!  It will get messy, challenging and even overwhelming.  But, the outcome is worth it !!