I Have an Idea

I had a unique experience growing up in Ada, Ohio because every grade of our school was in one building. You could attend kindergarten and graduate from your senior year in the same place. It was all I knew so it was normal to me. Every class you took was relatively small and there were 20 to 30 classmates with you. I enjoyed this class size because you got to know the teacher, and they also took the time to know you.

Being in such a small environment also led to some interesting interactions. Our teachers chose to engage us and allowed us to challenge things at times. At times. One year, my best friend, Tom, and my brother, Mark, were in Geometry together. The teacher was new to the school and wasn’t familiar with the community culture that had been built over years. One day she was discussing the number zero and stated it was an even number. Tom and Mark respectfully disagreed. They felt the number was neutral and was neither odd nor even. The teacher didn’t like that they were challenging her. She felt they were being disrespectful when they were only trying to offer an alternative thought.

She shot back at them to “prove it” and gave them a day to do so or they’d get detention. Now, we were going to school before the internet existed. In fact, there weren’t personal computers at all. If you wanted to find information, you needed to go to the library and look up things in books. There’s a college in Ada and Tom’s dad worked for the university. Tom and Mark went to the college library and dove into as many math books as they could find. They copied pages from the books on a photocopier and triumphantly returned to Geometry the next day.

When they arrived, the teacher asked them for what they found. They were pleased to show her they found supporting information which said the number zero could be seen as “neutral.” Therefore, it was neither odd or even. The teacher did not like being upstaged and gave them detention anyway.

Sound familiar?

This is what happens in organizations all the time. We claim to want environments which are innovative and support new ideas, but when new thoughts are given we pause. Ideas are needed all the time to keep organizations moving. However, if they’re not ours we are not as keen to accept them. We can be just like my brother’s teacher and shut things down instead of looking at situations from various angles.

As HR professionals, we can change this. We are in a position to bring people together and encourage differing ways of thought. We can do this by having a culture focused on development and enrichment. Give those who manage others the latitude to experiment and explore a variety of ideas to address operational obstacles. Allow people to challenge how things have been done in the past to see if they could be improved. You may find out that the methods being used are still effective, but you may also hear/see a new way of working.

We need to listen to what people have to offer. They may come across just what is needed. Take the steps needed to give people the latitude and permission to share ideas. Learn from each other. You’ll be pleasantly surprised what happens when you do !!

Read the Signs !!

Recently my wife and I went to the fabulous Cincinnati Art Museum to see the traveling Burning Man exhibit. It was incredible !! The different art pieces and memorabilia brought out my inner bohemian. The whole event is not for those who want to just observe if you attend the actual event in the desert. This isn’t for spectators, it’s for participants. The pictures of those attending are very comfortable with who they are, how they look and how they see creativity all around them.

When special exhibits are brought in to most museums, they’re able to confine them into a relatively gallery size location. They do this so they’re more concentrated and it’s also a way for museums to generate much needed additional revenue. They can charge an extra fee to see something special. I’m absolutely cool with this. This exhibition couldn’t be contained into such a size which is indicative of the Burning Man event as well. The pieces ranged in size to such an extent that they were placed throughout the entire museum. This allowed everyone to see the entire museum as well as release their inner bohemian.

One of the favorite pieces I saw caught my eye instantly and also made me pause. Once you look at it, you can see a much different message versus what you expected this iconic symbol to convey.

What do you think? Do you see it? If you came into an expansive gallery room, turned the corner and saw this hanging on the wall, would you have the same reaction I did? Be honest. When you see this familiar red octagon, you’ve been conditioned to expect the letters spelling out “STOP”. You see many of these on a daily basis on your commute to and from work. When you see the sign you’re expecting, you halt, look around and then move in some direction.

Seeing this piece of art made me think of how HR is what you expect when you see this symbol. We are known for telling people to “stop” when it comes to behavior and the majority of systems that we design and monitor. At times this may be necessary. Unfortunately, it seems to have become the majority of how we spend our days both in reality and perception.

This doesn’t have to be the case !!

What if you took this piece of art for what it is? What if you slowed down to see the signs of those who work with you. Are you already acting as if they’re easy to define, assess and move past? Do you think that you don’t have time to notice everyone? I mean honestly, you have work to do that is far more important than connecting with your employees. Don’t you?

I wish there was a professional development class that taught people to observe nuances at work. There are countless subtle signs that happen all around us in the workplace !! How people interact with each other. How departments act when working inter-departmentally. And, how people interact when their roles are at different levels within the organization.

You can see signs in every interaction you personally have as well as all of the interactions you observe. However, if you’re too concerned with “real work” you’ll miss most of them.

Remember this – EVERYONE watches the interactions they have with you and how you have interactions with others. All. The. Time.

So, if others are taking in the signs around them, shouldn’t you as an HR practitioner?

This week follow the example of this Burning Man art piece. Slow down and then START watching and reacting to the signs happening with your people. They deserve someone who’s willing to be different and do the unexpected. Release your inner HR bohemian and see the new results which will occur !!

Blank Canvas !!

This past Friday my wife and I were invited by a friend to come to the soft opening of her new business. She had once been in a Corporate Wellness role, but recently was affected by a downsizing. This is never easy. To be between jobs is challenging for anyone. She reflected on what her next step should be, and after some time and talking with her husband she decided to open a Pinot’s Palette franchise !! These stores are where you can go and paint your own masterpiece with friends and family or on your own.

That’s a giant step for anyone. To make the move from a role where you’re part of a larger organization where you have co-workers and resources to becoming an entrepreneur takes faith. I wanted to make sure to be a supporter of her new endeavor, so we attended the opening.

Now, we honestly thought we’d come to congratulate her and share a drink and some finger food. We’d take a tour of her new place, meet her husband and wish them the best. However, as we opened the door we were greeted with life, upbeat music and MANY friendly faces. We looked over at the tables and there were 40 small easels all with a blank canvas on them. I thought that was a good representation of what a normal night would look at the business.

One of the new staff said, “Pick out an apron from the wall. We have a space marked out for both of you.” My wife and I looked at each other and then back at the staff member. I said, “I’m sorry. We’re supposed to grab an apron?” She replied, “Well, yes. You’re going to paint tonight !! We’re all doing Van Gogh’s The Starry Night.” We were caught off guard.

We grabbed an apron, moved to our places and stared at a blank canvas in front of us. My wife had never gone to a painting class, and I had only been once. As the room filled up, you could hear most of the people who were associated with the new owners share their same anxiety about what was about to occur.

Before we started, we both shared some food and a drink hoping it would calm our nerves. We also introduced ourselves to our table mates. The instructor asked us to take our places and get ready to paint. My wife leaned over to me and quietly shared, “I’m not sure I can do this.” I reassured her that she’d be fine, and then the painting began . . .

Let me break away for a second.

My wife’s response in facing a blank canvas is very similar to most people I know. We don’t like the unknown. When faced with a task that seems daunting and beyond our capability, we doubt ourselves. It’s how many face work daily and keep their anxiety to themselves.

Are you there to reassure others that they are capable? You have a great opportunity in HR to be an encourager on a daily basis. I wish more HR practitioners would do this. Employees yearn for acknowledgement and someone who believes in them. I hope you willingly step into that role.

Now back to painting . . .

Layer after layer was added to our canvases. What started as several brush strokes of deep blue paint now took form and started to look like a landscape. The conversations that people had ranged from people in awe they could paint to inevitable comparisons. Everyone stated that their painting wasn’t good enough. They didn’t look anything like Van Gogh’s work.

Back to employees and workplaces . . .

Sounds just like work doesn’t it? Instead of being encouraged for the performance people give through their effort, we compare. We have entire systems which measure what people don’t do and how they fall short. How backwards is this? And yet, we do nothing to eliminate this archaic and ineffective approach. We can, and should, change our approach to focus on the work that people do and expect them to be creative and perform. Workplaces would thrive if this became the norm and not the exception.

And now we finish . . .

My final piece of art !! Had a great time doing this.

Everyone ended up with their version of The Starry Night. Not one was the same, and that was perfect. Each person worked from their skill set and their interpretation of the instructions and what they felt and saw. My wife and I had a great time. We made new friends and went home with a shared experience our own “masterpieces.”

You can treat every day as a blank canvas because it is. Instead of doubting your ability, pick up a brush, dab some paint on it and start covering the white space. You can also be someone who adds color, life and vibrancy to other’s and their blank canvas. Do this on purpose and see how much better you enjoy your work, HR in general and the amazing accomplishments of others.

Blanket Forts !!

I remember that when I was young my brother and I would pull out as many blankets as we could and start “building.” We’d drape them over and piece of furniture we could find and make our fort. Some forts were small, but most were massive and seemed to fill the entire room. We’d bring in various toys, create some scenario from our minds and then play for hours and hours.

We didn’t have the ability to look things up on the Internet back then. We relied only on our imagination. That didn’t limit us at all. Whenever we built forts, we’d come up with something completely new. We’d make up names of characters and incredible lands that never existed in “real life.”

Back then the majority of our day involved our imagination and creativity. I’m sure there were times we were bored, but I don’t remember many. Please note that this isn’t some rant about the “good old days” or how kids were more free thinking because we didn’t have the same technology kids have today. It is, however, a yearning for the days when I relied more of my imagination than I do today.

Imagination and creativity is stymied in today’s organizations because we don’t view those facets as “work.” We think that anything that takes away from traditional approaches to production is inefficient. There are calls for innovation which usually lead to random retreats to get the juices flowing and break away from the daily routine. We only look to tap into people’s creative potential when something is critically wrong or stuck.

My kids made blanket forts when they were young, and now that they are entering the workforce. I’m concerned that they too will fall into the trap of the mundane daily grind. That’s sad to me and it needs to change.

This past weekend, I was reminded about the joy of a blanket fort !! The ironic thing about this experience was that it didn’t involve kids at all. I made a trip to the SHRM headquarters to meet with the great folks who helped me publish my book – HR on Purpose !! The reason for the trip was another surreal opportunity. I went to do an audio recording of the book which will be on Audible in the future. I was geeked to have this chance, and couldn’t believe it was happening.

Where does the blanket fort come into the picture? Take a look at my recording “studio.” The staff at SHRM took a soundproof room and set up this makeshift wonder out of blankets !! I had someone apologize that there wasn’t something more “professional to make the recording. I told them that the studio couldn’t have been more perfect.

I sat in a chair in front of a microphone with headphones on and began reading. Six hours later we finished and everyone was spent. We had time to share stories in between chapters, laugh a ton and also each of us reminisced about the blanket forts we all had made when we were young.

This week step back and reignite your imagination. Take some time to find the joy and creativity that you used to enjoy. See how you can make this a regular occurrence once again. See how many ideas are just waiting to be let loose. Build a “blanket fort” at work. It’s sure to be fun, and I know that you’re looking for a way to break out of your rut !!

#7Songs – Poems

I remember when my high school friend, Jamie Miller, drove up to the Mello Creme donut store where we used to hang out. As he rolled his window down music I had never heard emanated from his tape deck. He was geeked and said, “Steve, have you listened to The Wall yet?”

“What? What’s The Wall ??”

“It’s simply the BEST album I’ve ever heard !! It’s by Pink Floyd. Dude you have to get this. It’s freakin’ incredible.”

He then sped out and drove off. I was intrigued and I saved up my money because this was a double album. I didn’t want to get the cassette tape, I wanted the vinyl. After I bought the set, I consumed it. I listened to the entire thing over and over.

When the movie came out, I was one of the first to see it on the big screen and it blew my mind. I had never seen anything like it. During college I hosted an annual movie night where we’d play the best VHS tapes of the day with two exceptions. Every year we included Monty Python and the Holy Grail and The Wall. My friends and I could sing every single word of the movie and never miss. This brings me to song #4 . . .

#4 – Nobody Home by Pink Floyd

Nobody Home Pink FloydIf you haven’t listened to a Pink Floyd album, then you’re missing out on the layers upon layers of sound, movement and lyrics. You’ll hear little phrases dropped in odd places, and this song captures them all. It also caught my attention because of the opening line that is lightly screamed before the song truly begins.

“I’ve got a little black book with me poems in !!”

You see, I’ve been an aspiring writer for most of my life. I have poetry that I wrote through high school and college. They captured my deepest thoughts and feelings and were a way to get things out. I kept them to myself and filled a few journals with them. Writing has a powerful way of allowing you to stretch, communicate and create.

Pink Floyd did this with this song, and honestly with all of their music !! (in my opinion) The lyrics of Nobody Home are more free flowing with little rhyming. I love it because it tells a story with random thoughts that are running through the mind of the main character of the rock opera.

I have that happen often. Random thoughts are just trying to come together and be expressed. I’ve been writing poems each week for years now as part of my HR network, so I still have the opportunity to create. I think people would enjoy what they do in their lives more if they took the time to be creative. I hope to take this up a level and compose a book. We’ll have to see. I think when I take the time to put it together, this will be playing in the background !!

 

How’s Your Tank ??

As you read this, you are facing another workweek. What’s your attitude going in?  Is it positive, negative, anxious?  It’s interesting that we’re always concerned with how we face the workweek, but what about all of the other employees?  They also have the same opportunity to decide how their workweek starts.

We’ve become numb when it comes to the workplace.  We go through the same patterns and motions as we enter each day.  There is truly very little variety.  When there is any significant change, we are really thrown off.  We want stability and things to be predictable.

But, have you asked yourself if your predictable pattern is healthy or not?

Fish BowlsI’ll be honest, I take my amazing work environment for granted too often.  I was reminded of this when a dear friend of mine, Brian Griffin, and I crossed paths at a favorite coffee haunt one day before work.  As we headed to our cars, he said, “Have a great day !! Remember, you become like the tank in which you swim.”

I couldn’t get this thought out of my head. The workplace is the tank that we jump into everyday and the people we work with are swimming right along side us.  If I asked the others around me, what would they say about our “tank” ??

The work environment is a key indicator of your company’s culture.  We spend an incredible amount of time in our lives at work so it shouldn’t be something that is just taken for granted.  HR has the prime opportunity to work on the fish tank and make sure that it’s healthy, inviting and fun !!  Did you recognize that last word . . . “fun” ??  It’s something that can happen.

People want to enjoy their workplace. They may still come to work if they don’t, but that doesn’t excuse HR from trying to change that.  So, what things could you address that keep people from enjoying their work?  What are things that are within your reach that could be changed with a simple move?

The challenge in making this come to life is that everyone’s workplace is unique.  There is no one size fits all formula to make this work.  That allows you to be creative.  How exciting is that?

This week step back and take a look at your workplace.  Evaluate if it is a place where people enjoy themselves and look forward to coming in.  If it needs some cleaning, then do that as well.  HR should own this.

From now on, before you go into work, ask yourself – “How’s my tank ??”

V is for Victorio !! #TimSackettDay

As you scan the HR Universe, you hear a ton of skepticism, negativity and angst.  It can be draining and you sometimes wonder if there are HR practitioners who actually enjoy what they do !!

Victorio MilianToday, we recognize someone who is not only an example of Positive HR, but he also gives us a cool vibe, a social consciousness and a sweet mix of creative chaos !!  That person is my friend, Victorio Milian.

I met Victorio a few years ago at the HRevolution event in Atlanta.  He introduced himself in his soft tone and made me feel at ease because it was my first time to attend.  I was drawn to him because it was obvious that Victorio took the time to get to know you when he met you.  We jumped past the small talk of initial introductions and dove into deeper conversations.  As I watched him interact with others throughout the weekend, I noted that this is how he approached every interaction.

I dig my friend because he chooses to truly take in life, hold it for a bit, review it and then describe his experience in meaningful ways.  This could be when he describes his beautiful family or his deep love for his beloved New York City.

Victorio is an amazing HR practitioner who cut his teeth on doing HR in the retail world.  There are many HR pros who steer clear of the retail/hospitality world because of the inherent challenges that this industry offers.  Not Victorio.  He was in his element.  He takes risks and looks at traditional HR and recruiting methods with a different view.  The key thing in how Victorio practices HR is that he focuses on people first – every time.

He’s an incredible writer, thoughtful conference speaker and serious music freak.  He was key in encouraging me to start the #HRMusicShare hashtag and we share musical choices on a regular basis.

For those of you out there wondering why the HR Social Media community is recognizing one of our own today, that is what #TimSackett day is all about.  It’s always cool to shine some light on those that make people, and our field, better.  Victorio is definitely someone who does both of those things.

My friend and I still have in-depth conversations on a regular basis just as we did when we met years ago.  He is someone I treasure and someone you should definitely listen to and connect with !!  He’s one of my must reads on his Creative Chaos HR blog.  Check him out.

I would be remiss if there wasn’t some music involved to wrap this post for my friend.  I picked a tune that oozes with creativity, peace and cool.  Happy #TimSackettDay V  !!  Cue the turntable . . .

 

Sorry, We’re Closed !!

This weekend, my son took a giant step of leadership and initiative !!  He began work on his Eagle Scout project.  He started building a shed to replace a POD for the Animal Friends Humane Society who currently has to pay to have the POD for food storage for the animals.  The project is massive, but he is more than able to take it on.  Have to say the “proud father” tears often swell to the surface when I think about how amazing he is !!

One of the keys in doing a project like this is that you get first-hand experience on when things go well . . . and when they don’t.

Josh had ordered the shed from one of those big box hardware stores and everything was scheduled to be delivered on site (a mile from the store) the Friday before his first workday on Saturday.  We stopped by the store on Friday night just to make sure that everything was ready.  The shipping supervisor looked a bit confused and dumbfounded when Josh asked about the delivery.  It looked like it was “supposed” to have happened, but another employee hadn’t entered the firm delivery in the computer, so it didn’t exist.

Another key to an Eagle Scout project is to adapt.

Josh asked if we could compromise and get a rental truck and get some of the material to make the shed’s base and floor for the next day because people were scheduled to come and help.  The store agreed and waived the rental fee for the truck and apologized for the mistake and confirmed that they could deliver the remainder of the materials on Sunday.  Josh added an extra work day, but still moved forward.

On Saturday morning, we arrived to get the rental truck and pick up the material for the floor.  We were directed over to the lumber yard, and we were the first customers for the day.  A young man in a Security shirt came out of the guard shack and the following happened.

Guard:  May I help you?

Steve:  We were told to come back to the lumber yard to get material.

Guard:  Sorry, we’re closed.

Steve:  What ?! (confused and frustrated from the original delivery being mixed up)  They told us to come back here.

Guard:  Sorry, they must have told you the wrong information.  We’re closed.

Steve:  But we need to get the lumber.  You don’t understand, we have people . . .

Guard:  It’s okay.  I’m just messing with you.  We’re open.  Come on in.  Can I help you get to where you need to go?

We busted out laughing !!  The young man saw that we were in a hurry and had to “get things done.”  He noticed we were missing out on starting the day getting some material to do some project.  We weren’t there to enjoy the experience and he was supposed to just do his job.

The thing is – he was doing his job better than anyone could have imagined !!  He chose to take a rather mundane job (checking people in and out of a lumber yard ALL DAY) and make it enjoyable.  I loved his creativity and told him that I appreciated his approach.

Love Your WorkI’m sure if typical supervisors had seen this interaction, the guard would have been coached if not disciplined or terminated.  We want people to WORK and be productive.  We have spent years beating the passion out of people, and yet we expect them to bring the workplace to life through their jobs.

I had to come back later Saturday morning, because you always have at least 3 return trips to hardware stores during a project, and I saw the guard again.  I couldn’t resist, so I said, “I see you’re open now !!”  He didn’t miss a beat, “Yeah, you just caught us because we were closed ten minutes ago.”

HR needs to take note to give employees permission to love what they do and who they interact with.  Work would be a better place if we looked at how to make people smile in what we do regardless of our role.

That young man made our day !!  I’m sure glad he was “closed” !!

The Campaign for HR !!

We’re getting closer and closer to another election season.  Even though this is a “light” year for elections locally, that doesn’t stop the candidates who are running for office from filling the airwaves with commercials. And, true to form, there are few candidates who say what they’re going to do.  Instead, they spend millions of dollars to smear their opponent.  People must feel it works because it gets worse the closer you are to the actual election day.

To me it seems similar to what I see from other bloggers in the “space” when they write about Human Resources.  People feel that if they continue to tear down HR, it will somehow get better.  I don’t follow the numbers and metrics of posts, including my own, but negativity must sell.  When I see posts that focus on division and separatism I get concerned.  Why would people want to work in a field that only wallows in things that are wrong?

I had toyed with the idea of seeking political office in the past and I determined back then that if I would ever run, I would only be positive. I think people should make choices on what you can bring and not focus on one and another’s faults.  Therefore, I am launching a campaign in support of HR !!

think, do, be positiveWhen is comes to HR, I am literally ALL in !!  It’s been my career of choice and I try to be active and visible through volunteer work, social media and speaking at events.  I only see HR growing and becoming more and more relevant in my organization and in many organizations across the globe.  There are creative and innovative people who are changing their approaches and their cultures to have workplaces where people can perform their best and move their organizations forward.

Here are the planks of my platform to share to make this campaign come to life !!

Be Others Focused

We are in the one profession that is built with a focus on other people.  Think of what a great opportunity that is !!  Seriously, you have a chance to work with people on purpose.  It’s built into your job and it needs to be the base of your thinking and approach every day.

Be Certified 

I refuse to continue to argue on one certification versus another.  Certification should be our ticket to moving ourselves, and the field, ahead.  The key to being certified is more than passing a test.  Having a professional certification gives you credibility and gives you the base on which to be a continuous learner and seek professional development.  We need to know HR to practice HR.  Take the time to get your letters and then build on your education from there going forward.

Be Connected

HR on its own is career suicide.  You will struggle if you aren’t connected to great people, great resources and great events.  Every time I read something, I look to learn from the author and their perspective.  When I find resources that help me do HR better, I share them with others.  Most importantly, when I go to events, I make sure to meet others to build my network in order to connect others.  We’re only better when we’re together as a profession.

So, can I count on your support ??  Will you join me in moving HR forward in a positive way ??  I would love to have you join in and stem the tide of negativity.  I know we can do it and am geeked to see what happens !!

I’m Steve Browne, candidate for the Campaign for HR, and I support this message !!

Repurposing HR !!

Recently, my family and I had a gigantic garage sale !!  Seriously, my entire garage, family room and front porch were filled.  We had all of the possessions of my mother-in-law who recently passed.  There were tons of memories as we sorted everything, and it took over a week just to sort all of the “treasures.”

We prepped, priced and positioned everything so it had the best chance to be sold.  Our goal was to sell it all with the proceeds going toward my son’s Eagle Scout project.  It always amazes me that when you have one of these sales your street is lined with people who just can’t wait to see what you’re offering.  We were scheduled to open at 9:00am and the first folks started showing up at 7:45am !!   No one was turned away and the sales started building.

People came looking for certain items and knew exactly what they wanted.  We were fascinated by people and their choices. We even came across some people who were “resellers.”  These folks were professionals.  They pulled item after item because they were going to take them and repurpose them into something “new.”  They were great negotiators and rarely wanted to pay full price.  I thought they were really fun and saw items that people may consider as junk as something that had potential.

There were a few items that we hoped wouldn’t sell because deep down we wanted to keep them.  We ended up with a set of antique 1/2 gallon milk bottles with a carrier that used to bring milk to people’s homes and a set of steel chairs from a patio set.  We took the chairs and went to work on them by scraping loose paint, washing them down and giving them a new color so that they each had a new look !!  We knew that these would be a unique addition to my daughter’s 1st college apartment.

Repurposed ChairsThey turned out great !!  It only took an hour and a few dollars to breathe life into something that had been buried in a garage gathering rust and dust.  It was also very fulfilling to know that this simple investment of time and work would help out someone else who could use them for years to come.

While I was giving the chairs a facelift, I thought of HR.  I know that may seem like a stretch, but hear me out.

How many things are there that we do that sit and gather dust after we create them?  We’re so excited when they were introduced, but we missed it when they were no longer relevant.  The difference is that if we had a sale of old HR stuff, people wouldn’t be lined up to check it out.

What do you have that needs to be cleaned and given a new coat of paint?  What do you have that needs to be put out for the sale just to flat get rid of it?

This week do some cleaning.  Don’t settle for how you’ve been doing HR.  Dig deep and take the items that need new life and give it them.  At the same time, take the systems, policies and procedures that have no purpose anymore and get rid of them.  Have the HR garage sale that you’ve needed to have !!  You’ll be glad you did !!