Steve Browne (Admin)’s Articles at Everyday People, Page 42

V is for Victorio !! #TimSackettDay

As you scan the HR Universe, you hear a ton of skepticism, negativity and angst. It can be draining and you sometimes wonder if there are HR practitioners who actually enjoy what they do !!

Today, we recognize someone who is not only an example of Positive HR, but he also gives us a cool vibe, a social consciousness and a sweet mix of creative chaos !! That person is my friend, Victorio Milian.

I met Victorio a few years ago at the HRevolution event in Atlanta. He introduced himself in his soft tone and made me feel at ease because it was my first time to attend. I was drawn to him because it was obvious that Victorio took the time to get to know you when he met you. We jumped past the small talk of initial introductions and dove into deeper conversations. As I watched him interact with others throughout the weekend, I noted that this is how he approached every interaction.

I dig my friend because he chooses to truly take in life, hold it for a bit, review it and then describe his experience in meaningful ways. This could be when he describes his beautiful family or his deep love for his beloved New York City.

Victorio is an amazing HR practitioner who cut his teeth on doing HR in the retail world. There are many HR pros who steer clear of the retail/hospitality world because of the inherent challenges that this industry offers. Not Victorio. He was in his element. He takes risks and looks at traditional HR and recruiting methods with a different view. The key thing in how Victorio practices HR is that he focuses on people first – every time.

He’s an incredible writer, thoughtful conference speaker and serious music freak. He was key in encouraging me to start the #HRMusicShare hashtag and we share musical choices on a regular basis.

For those of you out there wondering why the HR Social Media community is recognizing one of our own today, that is what #TimSackett day is all about. It’s always cool to shine some light on those that make people, and our field, better. Victorio is definitely someone who does both of those things.

My friend and I still have in-depth conversations on a regular basis just as we did when we met years ago. He is someone I treasure and someone you should definitely listen to and connect with !! He’s one of my must reads on his Creative Chaos HR blog. Check him out.

I would be remiss if there wasn’t some music involved to wrap this post for my friend. I picked a tune that oozes with creativity, peace and cool. Happy #TimSackettDay V !! Cue the turntable . . .

HR is as HR does !!

Over the weekend I was channel surfing (because I don’t have Netflix – no one pass out) to see if something would pop up, and I came upon one of my all-time favorite films, Forrest Gump. I stopped at the point in the film when Forrest is in Vietnam and he runs back into the jungle many times to save his best buddy Bubba, and ends up saving many of the men in his platoon. My skeptical 17 year-old son wanted to me to change the channel, but I asked to let me see just this one scene. He was hooked and we ended up watching the rest of the movie.

I love the movie because Forrest has such a fresh outlook on life and it made me think that we could take many lessons from the film as we practice HR.

When I’m around most of my HR friends, I hear them bemoan how difficult EVERYONE is to deal with – when it’s actually only a few people. I also hear people try to one up others with tales of employee misconduct. The stories that are more shocking and/or vulgar seem to gather crowds !!

I don’t think living in an environment of constant truth or dare scenarios helps us personally or professionally. If we only see the bad things around us, or the flaws and negative characteristics of others, how can we ever hope to move an organization forward? It’s no wonder people cast a negative light on HR when all they hear are HR horror stories.

What if we saw life as Forrest did? Sure, the movie is filled with a character who “happens” to experience almost every single major historical event in the U,S, personally, but it’s a movie. If you notice, Forrest isn’t swayed by his good fortune, his fame, or his run ins with Presidents or other famous people. He takes it in stride. This is also true when the dips in life hit him and he experiences loss of his mother and his beloved Jenny.

We come across opportunities every day to interact with great people. What’s our mindset when we’re about to meet with them? Are we burdened by it? Do we think the worst is sure to happen even before we talk to anyone? Do we jump to extremes and make broad-based decisions, policies and procedures because the interaction we just had should become the law of the land for all people going forward (even though it was an exception to how work usually goes)?

Forrest is unflappable. The only time he struggled with his situation was when Jenny introduces him to his son and Forrest worries if his son is smart or not. I think that he would have loved him either way, but it was obvious he didn’t want his son to face the same challenges he did in how people saw him as stupid – or less than others who were “normal.” He always responded “Stupid is as stupid does.”

Think about it becoming HR is as HR does. Forrest always let his actions show his intent and genuine approach toward life. We should do the same. HR’s behavior needs to be unflappable and able to not only take life in stride, but enjoy it because we never know what the next step will be.

Forrest thought his life turned out exactly like it should have. It was filled with extraordinary adventures which he thought were just normal situations. He wasn’t fazed. It’s a fabulous approach each day and something I’d encourage each of you to try !! Every person we meet may be an incredible adventure just waiting to happen. Don’t miss it !!

“And that’s all I have to say about that.”

Carnival of HR: Make HR Better Edition !!

It’s time once again for the Carnival of HR !! I asked people to submit posts and give their thoughts on “HR would be better it . . .”

I was honestly overwhelmed by the incredible response !! This edition contains posts from some HR bloggers you see on a regular basis as well as some that are “new” voices that you need to take in. (Make sure you scroll through the whole page so you don’t miss any of them !!)

Before I list the links to these fab posts, I want to share how I’d make HR better . . .

It’s simple and the Carnival is a great example. I have this audacious goal to connect all HR people together around the world. A great way to do this is to share other’s work on a regular basis as well as connect with the bloggers on purpose. So, as you read the works included, follow the authors on Twitter, look for them on Linked In and connect with them going forward. I enjoy each of the folks who submitted and hope you do as well !! Let’s see how they would make HR better !!

Gem Reucroft (@HR_Gem on Twitter) stuck straight with the theme and I dig that !! HR would be better if . . .

Doug Shaw (@dougshaw1 on Twitter) keeps things simple, yet profound with Three Little Words.

Keith Gulliver (@KeithGulliver on Twitter) follows suit with simplicity in Better If . . .

Kristina Minyard (@HRecruit on Twitter) encourages us to see if our perspective on HR is positive or negative in Pride and Perspective.

Heather Kinzie (@LeadingSolution on Twitter) jumps alongside and asks us to be committed in her How I Would Make HR Better post.

Justin Harris (@UnlikelyHRGuy on Twitter) asks folks to Recruit Different.

David Kovacovich (@DavidKovacovich on Twitter) wants us to have perspective on how policies affect HR in Is Policy the Enemy of Trust?

David D’Souza (@dds180 on Twitter) offers insight if you’re starting out your career in HR with Making HR Better (or not making it worse)

Mary Faulkner (@mfaulkner43 on Twitter) wants all of us to join in Making (HR) Leaders Better !!

John Sumser’s (@JohnSumser on Twitter) HR Examiner always has forward thinking posts like this one from Neil McCormick – My 2015 wishes for HR.

Jonathan Segal (@Jonathan_HR_Law on Twitter) shares his 8 New Year’s Resolutions for HR.

Maggie Frye (@Maggie_frye on Twitter) gave a step forward with the theme with her post HR Would Be Better If . . .

Dwane Lay (@DwaneLay on Twitter) moves us on the continuum of Resolution, Evolution, Revolution.

Nathan Hopper (@nathanhopper on Twitter) gives the theme a twist with HR – The New 4 Letter Word.

Robin Rothman (@robinlrothman on Twitter) adds great thoughts for Happy New Year 2015 and beyond for HR.

Jennifer Payne (@JennyJensHR on Twitter) is the facilitator of the fab Women of HR blog and she also has a look forward with 2015 . . .Welcome to the Future.

Julie Waddell (@jawaddell on Twitter) shares her insightful thoughts on I Would Make HR Better By . . .

Michael Carty (@MJCarty on Twitter) wants to see HR get more social on HR Directors need to up their game on data and social media

Neil Morrison (@neilmorrison on Twitter) about owning who we are in his post – It’s Not You, It’s Me

Joe Gerstandt (@joegerstandt on Twitter) asks us to be reflective on Start First With What You Believe

Heather Bussing (@heatherbussing on Twitter) shares resources and a broader perspective with 5 Books to Make HR (and Everything) Better

Sarah Williams (@TheBuzzonHR on Twitter) shares her view on How I Would Make HR Better

Ernie Tamayo (@ErnieTamayo on Twitter) breaks our filters with I’d Make HR Better . . . By Dropping the Millennial Stereotypes

Craig Farrell, a person looking to get into HR, shares HR Would Be Better If . . .

Chantal Bechervaise (@CBechervaise on Twitter) asks us to also simplify what we do with Back to Basics: Treating People As People

One of my fellow HR rockers, Peter Cook (@AcademyofRock on Twitter) puts a great musical spin on the theme with Punk Rock HR – A Manifesto for Better HR Strategy and Practice

Barb Buckner (@BarbBuckner on Twitter) shares really cool thoughts on her take on HR Would Be Better If . . .

Liz daRosa (@lizdaRosa on Twitter) adds a positive spin on things with Let’s #MakeHRBetter

Joe Abusamra (@Joe Abusamra on Twitter) takes a talent angle with his post Stir the Talent Warehouse Pot – Nuture, Engage and Prosper

Lisa Rosendahl (@lisarosendahl on Twitter) wants us to look at things differently with Changing the HR Story

Neil Usher (@workessence on Twitter) has a manifesto that we all could follow !! – A manifesto for everyone

Elizabeth Lalli-Reese (@TXStrategicHR on Twitter) gives our theme a healthy spin with Start the New Year Right: Workplace Wellness

Mike Haberman (@MikeHabweman on Twitter) gives some succinct advice to us with Advice for HR to Live by: Just Stop It!

Ian Welsh (@ianclive on Twitter) looks at this year and ahead with How Can We Make HR Better for 2015 and Beyond?

Sabrina Baker (@SabrinaLBaker on Twitter) has an optimistic take on things with The Biggest Opportunity Facing HR in 2015

Jessica Miller-Merrell (@jmillermerrell on Twitter) offers a great approach with Be a Lean, Mean, Creative Recruiting Machine in 2015

A fun and creative look at HR from Liz d’Aloia (@HRVirtuoso on Twitter) with Lead Like Carol Burnett

Robin Schooling (@RobinSchooling on Twitter) comes with one of our fave catch phrases with I’m from HR. And I’m Here to Help.

Broc Edwards (@brocedwards on Twitter) asks if it’s possible for Making HR Better?

Melissa Fairman (@HrRemix on Twitter) gives us The Only Quote You Need in 2015

Ben Eubanks (@beneubanks on Twitter) encourages us to Develop an HR State of the Union Address

Tanveer Naseer (@TanveerNaseer on Twitter) asks Did We Succeed in Putting Our Employees First?

Sharlyn Lauby (@hrbartender on Twitter) wants HR to Embrace Organizational Outsiders

Love Ben Martinez’s (@HRHound on Twitter) approach with 3 Words to Ditch Your New Year’s Resolutions

Kyle Jones (@KyleMJ6977 on Twitter) wants us to Be Better Than Yesterday

Fun and different outlook from Peggy Hogan (@PurpleInkHR on Twitter) with HR Would Be Better If It Was Purple

Brad Galin (@bradgalin on Twitter) keeps things down to earth with Improvement begins at home!

A unique opportunity for HR from Steve Brewer from Burrt Jones & Brewer (@honestdesign on Twitter) – Why doesn’t the HR Department have more of a role in workplace design?

And to wrap this great compilation for this Carnival of HR, Carlos Escobar (@cescobar on Twitter) with an environmental twist We Need More Plants in Our Buildings

Make sure you connect with all of these great HR folks !! I’ll be checking to see if you do because I want all of us to Make HR Better !!

Lorax HR !!

I don’t know about you, but I have always been a huge Dr. Suess fan !! When I was young I remember my mom reading me Green Eggs and Ham, The Cat in the Hat and One Fish, Two Fish, Red Fish, Blue Fish among many others. He was able to rhyme and bring things to life in an incredibly simple way. I’m sure his books helped me learn to read as he has for thousands of others.

He also opened my imagination. If he didn’t have a word that others traditionally used, he made them up. The worlds he created were colorful and also believable. It didn’t seem impossible that an entire civilization could live on the bloom of a flower, or that an elephant could hear them. He was a contrarian who defined new rules and did it in a way to educate people. He was also an activist who wanted to bring messages like the materialism of Christmas or the destruction of our environment to people’s attention. He did in a timeless way so that generations could continue to learn from his tales.

My absolute fave by far was The Lorax. Here is a story that resonates with me even today in the world of HR. You see, when the Lorax spoke he said, “I am the Lorax. I speak for the trees.” He spoke up for them because they could not speak for themselves. The trees were being destroyed so that a company could make Thneeds for people to wear and everyone wanted them. The trees were being harvested left and right and it didn’t matter that they were disappearing completely because the company had to have the material to make their product.

The “trees” we have in our organizations are our employees. I’m not saying we’re destroying them, or using them to make sure the company moves forward at all costs. But we need to be the ones who speak for them. You see, if you ask Management who HR represents, they would say “Management.” And, if you asked employees who HR represent, they’d say . . . “Management.” So, how do they get a voice?

It’s time for us to realize that we are there for all people – both Management and employees. We have to be the voice of reason that listens to all sides of situations and act as the bridge between those sides to bring resolution. I get concerned that we often sway to the Management side only because we feel that’s where HR “should” be. It’s true that we should look out for the best interest of our organizations, but that should include all employees !!

As this new year starts, take some time to evaluate who you spend the most time with. Are you balanced and work with all staff? If not, what’s keeping you from doing that? We need to be the Lorax in our company. We need to stand up and be vocal about our people. By doing this we can help drive our culture and make sure that people aren’t silent.

So, as you start this week keep this quote in front of you – ” I am HR and I speak for employees !! ” You’ll be glad you do !!

The Real #FF !!

As 2014 draws to a close, we take time to reflect on what was and what will possibly be for the coming year.

For those of you who are active on Twitter, there has been a hashtag called #FF which stands for “Follow Friday.” It’s where people recommend others that are on Twitter for you to consider following. When Twitter was in its infancy, this was huge every Friday and you’d see tweets flying so quickly that your head would spin. People were excited to connect and see who else was out on the social platform.

Inevitably, you’d see the same names week after week because, like any system, there is a bell curve of activity. There are many who are very visible, active and they do a great job of posting their material and the material of others. There are also many who “lurk” and watch what people write and post. Nothing wrong with lurking because I’m assuming that you are trying to see what has value to you and this allows you to filter what information you like and avoid that which you don’t.

There is also a significant group of people who dabble in social media because someone encouraged them to, but they lose interest quickly. For whatever reason, it just doesn’t capture enough of their attention to merit ongoing effort. They may show up in a #FF once in a while, but they rarely reciprocate.

This isn’t specifically a post about Social Media though. You see this past week during the holidays was filled with the Real FF – Friends and Family !! People gathered from all over to make sure to see each other and catch up. These times of seeing people in person has immeasurable value. It’s great to hear new stories or relive old memories surrounded by warmth and laughter.

In my case, these gatherings are also generational. There are Grandparents, Aunt, Uncles, and cousins of various ages and from various backgrounds. They live in urban settings, rural settings and suburban settings. It’s a broad spectrum that continues to grow as the families grow.

Getting together with people in person is energizing for me. To take the time to get to connect with friends is something I look forward to every time I get to go to an event. I am a big proponent of the #FF movement on Twitter and try my best to keep active because I believe these electronic introductions can lead to meaningful connections and friendships.

Going into to 2015, I hope to make more of the #FF that I do socially come to life in person. I believe that the more intentional we are in making these connections become a reality, we experience that “friends and family” high of getting to know one another.

So, be on the lookout !! I plan to make sure to rekindle existing friendships as well as develop new ones. I hope that you are one of those #FF folks who truly becomes a friend. Don’t be surprised when I find you !! It will be magnificent !!

Go Against the Flow !!

This weekend I had to get my HR Nerd on and go see The Hobbit: Battle of the Five Armies. It was phenomenal and you should absolutely see it in the theater for the best experience. You may not be a Middle-Earth/Lord of the Rings fan, but I think the movies did a great job capturing the essence of the books that I have read multiple times.

In the final Hobbit, the main character, Bilbo Baggins, is in an uncomfortable predicament because he has the key to make everything “right,” but he keeps the treasured jewel that the King wants to himself. Now, don’t panic. This isn’t an in-depth review filled with a myriad of fantasy terms and characters.

During a key scene in the movie, Bilbo stands up against Thorin, the King, and tells him that the reason there is conflict is because of the King’s behavior. This was not a popular stance to take in the least. In fact, Thorin threatens to throw Bilbo over the castle wall to his death !!

In HR we are in a unique position that others don’t share. We need to remember that we represent both management and employees. Too often, it is perceived that we only represent management. This perception is from employees who only see us take the side of senior management. In many cases, companies only want us to represent management. This is where you should go against the flow !!

Our role is to represent the Company. That means that there may be times where you will be like Bilbo and confront the “King.” It’s not easy to be the person who stands up to management, and it doesn’t make you popular. The key to deciding if you should make a stand is that your action is to make sure that the company is doing the right thing.

It’s an incredible position to be in by being able to represent both management and employees. It shouldn’t be daunting, but it usually is. We fear that if we take a position that is contrary to the normal flow of things, it will damage our status within the company or we could even lose our jobs. I’m not here to encourage you to take a stand regardless of your fear, but you should take a look at how management is treating HR. If you aren’t able to have those tough conversations when they’re needed, then I contend that HR will be limited in its effectiveness.

As we wrap up another year, you have a chance to reflect and see if you are someone who goes with the flow, or if you are someone willing to go against it. When I’ve had those tough conversations, I actually gained more access to the senior management. They are looking for us to give them an objective viewpoint so that decisions can be made for the greater good of the company and also the situations you’re facing.

It’s not easy to be a contrarian, and it’s not something you have to do all the time. Just be willing to step in when you need to. It will be uncomfortable when you’re in the midst of tough conversations, but in the end you, and the company, will be better for it.

Build Your Own Model !!

Now that we are getting closer to Christmas and my kids are really young adults, I miss the days when toys were exciting !! The days when you hoped and hoped for something that was truly special, and that you couldn’t get for yourself.

I have always been fascinated with models. I loved getting a kit and pulling out the one sheet plans with the miniscule drawings and instructions. I’d take the pieces out to make sure they were all there and then spread everything out on a card table. First, I started with snap together models which were fairly simple. I grew into trying easier models where you had to glue pieces together and even paint some things. I made super hero models, models of cars, planes, and my favorite . . . battleships !!

Something you may not have known, I am a huge history buff. In fact, I have a minor in History from Ohio University. So, building a model of something that had existed gave me a rush every time I even saw a kit on the shelf of the local drugstore in my hometown.

One Christmas, I got a model of the Bismarck and was physically giddy !! This was one of the most famous battleships from World War II and I couldn’t believe that it was in my hands. It took me several days and hours of concentration to bring the small, gray pieces to life. It was fantastic and I made sure it had a visible place in my bedroom.

At this time of year, there are countless blog posts that recap the year in HR and give you a set number of steps (3,5,7 or 10) that you can implement in 2015 to make your role better. I have a different suggestion. Instead of following the models that everyone else tells you to follow – build your own !!

You take the components that matter to you in your current role and build the model that works. Now, just like the toy models I built, I would encourage you to make your model come to life and also position yourself to make history !!

Too many people in HR float along with the various ebbs and flows of organizations. Don’t get me wrong, it’s a great characteristic to be adaptable. But, it’s another thing to let HR be relegated to the outskirts of an organization. By having a model that works for you, that doesn’t have to be who you are.

There are some key things you’ll need in building your model. First of all, you need to build one that reflects you personally and also fits where your organization wants HR to go. Secondly, you need to be intentional. Your model will remain like pieces in the box that never come together if you don’t have a plan. Finally, picture what your model will look like and what it will do. It shouldn’t be a model like the ones I built as a child that sat on a shelf. It should be something that grows and evolves over time.

So, this year, I hope that under your HR tree is a beautifully wrapped present that you can’t wait to open and put together !! I am going to be adding to my model, and I’d love to hear from you about yours !!

It Only Takes 3 Chords !!

I don’t know if many people were as excited as I was about some music news this week, but I was Geeked !! Rock giants, AC/DC, released their seventeenth album called Rock or Bust. I’ve heard a few tracks and it sounds much like their whole catalog.

You may not be a fan of these Metal legends, but I found myself immersed in them because the Classic Rock station on Sirius XM was “taken over” as AC/DC radio. Members of the band shared their past experiences and their excitement over their new work.

AC/DC is one of those bands who people have been critical about because they follow a simple three chord method to their songs. It’s true that their songs don’t have a ton of musical variety, but they have released songs that will be played for generations to come.

So, what does this shout-out to one of my fave bands have to do with HR ?? Everything, but it takes you looking at something that is missing and how this can fix it !!

I continue to come across HR people who are in transition. I am surprised that the first time I meet them is when they are looking for a job. It is disappointing because I have this crazy goal that I want to be connected with as many HR people as I can. I don’t want to see anyone who isn’t a part of a greater HR community.

I don’t understand it. I don’t understand how you can be in HR and not be intentionally connected to others in our field. These connections are so much more than a method to find another HR gig. They result in strong, life-long relationships filled with resources and knowledge that you can’t get on your own. It’s just not possible.

I don’t feel that everyone should try to have as many contacts as someone else, but you should have three !! You see, I believe in the power of mentoring. I don’t follow the definition that you find in many HR circles stating that you set up a mentoring relationships for a set period of time and then it should fade away. I think that this approach often turns out one sided and focuses on someone’s specific need instead of looking at the whole.

So, here’s the model I do follow !! You can’t have a mentor unless you mentor someone yourself. The three “chord” model makes sure that you are giving as well as learning from someone else.

I also feel that you should seek out these triads intentionally. I have a few mentors who I’ve been with for decades and I have a few mentees who have been with me for many years as well. I also make sure that the relationships are as deep as needed. The mentor/mentee relationships I have vary from somewhat more on the surface to others that know no end to their depth !!

In fact, I just reached out to a friend to ask if I could have him be a mentor and work with him in 2015. His response was awesome – “color me intrigued and honored.” I’m excited to see where it goes.

So, I ask you to join me and set up your trio of connections !! Remember it only takes three chords to make a band !! To get you started, I leave you with this . . . (you’re welcome.)

Image courtesy of Old Skool Hooligan Tees

Thankful.

This past week my family, along with many others, celebrated Thanksgiving. I am still a traditionalist when it comes to the holidays and their order. Gathering together over food is always a good thing, but what drives it home for me is that we normally do it around people. These people may include relatives, friends or even acquaintances. More often than not we feel recharged and refreshed after spending time with each other.

Then, we return to work and that level of enjoyment and intimacy dissipates so fast that it can’t even be tracked. We are surrounded with another group of people who drive home the mantra of “get things done.” Don’t get me wrong, productivity is essential for the success of businesses and our own personal careers. But getting things “done” almost completely eliminates the interaction of the people around us. We skim across the surface of everyone picking the one or two items needed to move our work and projects forward because spending time with them personally would be viewed as inefficient.

Don’t believe me? There are entire books and conferences dedicated to this. People flock to these forums and love the “take aways” they get from power points, flash drives or tool kits. However, the best resources they could have found were sitting next to them. Those resources were ignored because they are people we don’t know, and we could be seen as too forward if we reached out to get to know them.

I happened to check an e-mail while I was off for the holiday from a friend and it crushed me. She wrote me to tell me that she was thankful for me because I had made an introduction to her back in 2009 that literally saved her business as a sole proprietor. I couldn’t believe it. She went on to say that this connection has continued to lead to business opportunities to this day. She didn’t want to miss the opportunity to say thanks.

It led to me to think this . . . Who we affect is far more important than what we get done !!

In HR we have the chance, and the obligation, to positively affect all of the people around us and not just wait for the holidays to recharge ourselves around those we know better. We can dive past the façade of surfaces and spend time to get to know the people who make work come to life and drive productivity. It’s time for us to remember that work happens through people and not in spite of them.

So, I’d like to start something that I hope you take forward.

I’m thankful for YOU !! I’m thankful that you’ve chosen to read this blog. I’m hopeful that we are connected, and if we aren’t, I’m hopeful that we can become connected.

I’m thankful that you’re involved in some way with HR and people. It is a challenging field, but it is also one of the most fulfilling careers a person could ever pursue. You have the chance to interact with humans everyday, and you never know how your interaction may deeply impact them.

Here’s how to move this forward. Be like my friend and thank someone who has impacted you. Don’t wait for the perfect moment or a particular setting. Reach out today with a note, a phone call, an e-mail, or something you know will matter to them. Watch what happens. See how you will be recharged each and every day. You won’t have to wait for that next holiday. You’ll see that being Thankful is a fantastic state to be in all the time !!