#HRMixTape2019 – The HR Edition !!

A few years ago my good friend, Mark Hendy, a fellow HR pro from Wales in the UK put a challenge out to put together a mix tape of songs. I remember growing up and literally making mix tapes taking songs from countless vinyl albums. It was always hard to make sure all of the songs flowed well and you had to really work at starting the next song right after the other recording ended.

Mark threw down the gauntlet once again and invited HR pros from around the globe to make their #HRMixTape2019. I couldn’t resist !! People are still buzzing about the great movie Bohemian Rhapsody which is a biopic of the legendary band Queen. I loved the movie and have been an incredible fan of their music for decades. They have so many songs that drip with HR goodness. So, here is my mix tape !!

HR does face pressure every day because we tend to deal with challenging situations daily. Working with people is hard. Realizing that, make sure you have someone you can chat with so that it never overwhelms you.

We have the responsibility for our employees from the time they’re considered as a candidate until the time they leave our company. Terminations are never easy, but they are a reality of our work. So even though another person leaves, make sure that you handle these transitions with grace.

I can’t encourage you enough to reach out and connect with other HR pros. We will thrive, survive and keep ourselves alive only from the support of others who go through what we do. This Spring I hope to meet Mark and many other HR prose when I visit the UK. It will be great to meet folks in person after we’ve been connected on social media. I love having connections of my peers in HR and chat with them daily.

I truly believe that HR is a global community. I would love if we would look past our geography and connect. Together I think we can change the workplace, support the workplace and add value to our organizations. It will take one vision to do this and I know that we can all connect. I hope you’ll join me in making this happen !!

If you remember nothing else, know that you’re in the best profession on the planet !! The more passion you have around what you do, the more you’ll show other how much Human Resources truly rocks. You have the chance to impact and lift up people every day. Nothing rocks more than that. Nothing.

A mix tape wouldn’t be complete if it didn’t have a “hidden track”. I believe that HR and music bring everyone together. So, enjoy my absolute favorite Queen track as we head out. Peace to all !!

All the Verts !!

This past week has been an interesting week of interactions. They ranged from conversations in my office to various connections on-line in social media forums. I tend to take in as much as possible on a regular basis because I enjoy all of the contact. Yes, I am an extrovert. In fact, when I’ve taken assessments that measure this, I’m off the chart. That isn’t always a good thing.

I only mention that because my extroversion is only one small facet of who I am. We tend to take our “vert” and use it to lead in describing us as people. This is solid because it’s a fact. However, we often use it as a label to explain what we’re not instead of highlighting who we are. Knowing who we are is essential because self-awareness, in my opinion, is the baseline of healthy relationships, interactions and even leadership !!

One of the unexpected interactions this week was from my friend Paul LaLonde. He just started a new blog called the HR Philosopher and he described how we met each other in person at last year’s SHRM Annual Conference. I love that he described me as “a giant man with a booming voice and a tie-dye shirt” because it makes me smile. He also shared how he stepped out of his comfort zone to be intentional that we met. I love this because I’m the opposite. If I see you in a room, I want to meet you.

The reality of your “vert” is that it drives how you process thought, how you tend to communicate and how you approach meeting others and the relationships you develop. Your vert is your lead in. That is spectacular and not a hindrance. Respecting that people land all across the scale of extroversion and introversion is imperative because we start interactions based on who we are and regardless of who the other person is. I would challenge you to not charge, or creep, into interactions. Feel things out. See if there is receptivity in initiating contact. It’s safer for all the verts to do this.

The other unexpected connection I made this week was listening to a podcast. I love listening to the HR Social Hour 1/2 Hour Podcast because it features fellow HR practitioners. You get to learn about them more as people including how they arrived in the field of HR, their varied experiences and some personal faves in movies, TV and music. This week’s episode featured Natasha Desjardins, an HR pro in the non-profit sector in Washington, D.C. She lit up the microphone with excitement and passion which was an instant draw for me personally.

She shared an incredibly profound statement which she stated is a personal philosophy that she has adopted which is an African proverb – “I am because WE are.” She described it so well stating that who she is as a person is because of all of the great variety of people in her life that are connected to her. She never said, “Because I’m an ______vert . . . We are __________verts.” Her joy about how she is intentionally connected to others was spectacular to hear. Honestly, I clapped in my car when the episode ended.

This week enjoy the interactions with everyone you encounter because of who they are and not because of some label !! We are far more than our “verts”, but we are also who we are because of them. Connect on purpose my friends. Show others how amazing the whole you really is !!

(P.S. – Start by connecting with Paul and subscribing to his blog and listen to Natasha on the podcast. You’ll be glad you did !!)

Drop the Mic !!

This past week I was fortunate to be a part of the Illinois SHRM State Conference. I was scheduled to be a speaker and was geeked to have the opportunity !! As I was sitting in the terminal before my flight from Cincinnati to Chicago, I received an email from the conference organizer. She put a question to me that was completely out of the blue. She asked if I would be the conference emcee.

I’ll be honest. I wasn’t expecting to see this request because I knew who was going to be the emcee and was at first concerned. It turns out that a work issue came up that he had to address. When I knew he was okay, I enthusiastically said that I’d step in !!

Being the emcee allows you to set the tone for the event. I was fortunate because I personally knew each of the speakers that I introduced. I also had a relationship with the Illinois SHRM volunteer leaders, and that set the stage for something I’ve always wanted to experience at an HR conference.

You see, when I go to an HR conference, I want to meet every attendee. This isn’t an exaggeration. I truly do. I know that this isn’t normal and that’s okay with me. It’s always been hard to try and reach this goal because people tend to avoid contact – even HR people. Most people have so many things going on in their personal lives as well as situations at work that they are looking for an escape. Sure, they want to learn from sessions and they’re also looking for credits towards their HR certification. But I find that few people want to genuinely meet others that they don’t already know.

I understand that I’m off the chart on the extroversion scale, and I’m good with that. What I can’t understand is why you’d pay to go to an event with peers who are potential resources and completely ignore them in order to grab a seat in a session or a plate of food in a buffet line.

So, since I had the microphone, the tone I chose to set was one that expressed the value of having personalized connections. Not one speaker that I introduced had a bio read. Instead, I shared stories about them as people and how much I learned from them and their insights. I was also able to thank Dave Ryan, the ILSHRM State Director, for his service by writing him a note full of song titles from The Eagles (one of his favorite groups.)

Then, the goal I have yearned for at an HR conference happened. I dropped the mic and was able to meander throughout the entire venue to greet everyone. With every “Hello” came a smile and a “Thank you” for them choosing to attend. I didn’t let one person get by me. Oddly enough, everyone returned both my greeting and my smile. Many also laughed and engaged with me.

You see people want to be acknowledged. People want to belong. This is especially true for those of us in HR. We spend so much time pouring into the lives of others that we often forget ourselves. I think this needs to change for ALL of HR and at EVERY HR conference.

A friend of mine on Twitter asked this week what would make HR conferences better – this is it.

From now on, take the time to look up and meet the others in your profession who came to learn just like you. Don’t settle for just attending sessions. Meet the great people you’re with as well. You’ll be glad you did !!

 

You Never Know

I’m still recovering from SHRM18. There were so many memorable experiences that it’s hard to capture them all. I had the chance to see old friends, meet some folks who’ve I’ve only known through social media and also meet a ton of new people. If you haven’t gathered my focus yet, the SHRM Annual Conference, and any HR event for that matter, is about the people.

I was in a very unique position this year in that I spoke at two Mega Sessions during the conference. They’re called “mega” because the room you are in is usually vast. I mean it. Vast !! I scoped out the room for my first presentation the day before people arrived for the conference and it took my breath away. No one was even in the room yet. As the time arrived for me to speak, the room filled up. The entire room and there were folks outside the hall in an overflow section. I was geeked by the turnout and a bit anxious to be honest.

I don’t normally like to talk about when I present because I consider it an honor any time I get an opportunity to do it. There’s no greater thrill than to speak to my peers. That’s a fact.

After the first presentation, I was overwhelmed by the response. I couldn’t leave the room for many minutes. I was floored by the people who came up for a hug and some reassurance. There were many laughs and tears shared. I was surprised by how many people stated that they were considering leaving HR, but they were reinvigorated and said they’d stay in the field after I spoke. That is humbling beyond measure. You have no idea.

You never know how you’ll be received if you have the opportunity to speak at an event. I never take it for granted. I heard several people say they just were glad to hear something positive for a change about the work they did. It seems so simple, but it is unfortunately missing in our profession. Instead of lifting each other up, we spend more time criticizing and tearing down our circumstances and the people we work with. It still floors me that there are so many HR peers who spend so much time being discouraged.

The second day was even more overwhelming than the first. I spoke after the final keynote and it’s when many attendees head home. The next room was overflowing once again. It was hard to hold back tears just looking out over the crowd. Once I was finished, I had to do my best to get back to the SHRM Store to do the other surreal thing I get to do now – sign books. However, I needed to make sure to get back. As I was leaving, the most amazing encounter happened.

A young man asked to talk with me and he saw I was in a rush. He introduced himself as Usman from Pakistan and he just wanted a few moments of my time. I asked him to walk with me, and he was kind enough to oblige. He told me how exciting it was to hear about having HR be people-centric, and it’s something he wanted to see happen where he worked. He told me he was going to buy copies of my book for his entire staff. I was crushed by this. Others had done this (also amazing), but he was going to buy 38 copies and take them home to Pakistan from Chicago !!

He was kind enough to stand in line with others and I asked him to wait to be the last person because of so many purchases. He agreed and then he called a member of his team in Pakistan to get the names of his staff. She worked to get the names and asked for ten minutes to get him the names. It was 11:00pm at night where she was !! She sent a list and I sat with Usman and personalized each book.

Then . . .

We ran out of names and he had six copies remaining. He said that one was for him and the other five were for people that he was planning to hire in the future. They weren’t even on his team yet. He said that he wanted them to have the same positive message to work from as the people they would be joining.

You see, you never know . . .

This week make sure you encourage the people who come into your life at work, at home, at school or out in public. They long to be like the people I met. They want someone to believe in them and they want to belong. You can make that happen. You may be the one connection that makes a difference.

You never know !!

Be A Door Opener !!

Recently, it seems like Linked In has unlocked some vault of invitations. I’m not complaining, but it’s a bit daunting to get a constant stream of requests to connect. I’m not an “open networker”, but I am very comfortable in making connections. I have a slightly different perspective than most though.

Networking seems to be a regular subject for bloggers (including myself). I write about the topic because I don’t see many people network on an on-going basis. Most folks seem to “network” when they’re in the need of a job, and once they land their next gig, they slip back into professional isolation. I don’t understand that. How can people matter when you have a need, but once that need is met they don’t?

I view networking and making connections as a business skill. Having connections gives you the ability to make your company thrive through learning new methods, information and resources that you may not have known about. We tend to work within our four walls and barely lift our head during the day. I know it feels right, and it gets work accomplished. But,  what if there’s a better way?

We need to get past the thought that meeting and connecting with others is a waste of time or a hindrance to “real work.” It’s just not true. So, I have a suggestion for you to consider in making networking effective and fulfilling.

Be a door opener.

What does this entail? It means that connections don’t have to end when you meet with someone or accept their invitation on Linked In. You can take a next step and connect them with another person.

(Quick disclaimers – I understand that we all have a finite amount of time, focus and attention. Not every connection is going to lead to something long-term. Also, I’m not too keen on Linked In becoming the new salesperson’s cold call, but that’s for another time. Let’s continue . . .)

Someone reached out to you at one time to make a connection on purpose. There may have been several factors that led to that connection occurring, but they took the first step. So, if someone did that for you, why wouldn’t you open the door to someone else to make that next connection?

Here’s an example. When I meet someone who is in transition, I let them know that if I’m connected to someone in a company they’re trying to join, I’d be glad to reach out and drop my connection a note on their behalf. I’d open a door. I believe that good people should have great roles in great companies. I rest on the belief that opening these doors will not only help people, but it will also improve companies in the long run.

This is worth my time and it’s my personal choice to do this. The person seeking a job still needs to do the work of interviewing and landing the job. However, opening a door may be the one thing they can’t do solely on their own.

Taking this approach doesn’t only have to work with job seekers. I often meet with vendors who I know that I probably won’t use at the company where I work. However, I feel it matters to meet them because I may know someone else who could use them. If they can grow their business from a connection that I made, then people succeed. That’s always positive !!

This week change your approach to connecting and networking. Refuse to let connections stop with you. Instead, be courageous and connect them to at least one more person down the line. You never know, you may be making a connection for a future teacher, salesperson, entrepreneur, CEO or HR professional. Going forward – open doors.

These Days

As another year comes to an end, I’ve seen sentiments ranging from “good riddance” to “thank goodness that’s over.” We have been surrounded by news of violence, turmoil, political upheaval, personal failure, on-going war and massive natural disasters. That isn’t the only news about what is going on, but it’s all that fills the airwaves and social media.

This dark approach can make these days seem difficult and even impossible to face. Throw on top of this the real personal challenges people face. I have friends going through serious relationship struggles, facing unknown medical situations and those going into 2018 without a job. Again, it can be seen as bleak.

I realize that there will always be a dark side pressing upon us personally and as a society. At times, it may even take hold and be prevalent. However, I don’t think it is our reality. There are amazing things happening all around us. I have friends who have thrived in 2017 and had some incredible personal accomplishments. I’ve seen people reach out and lend a hand to lift others up and get them through whatever they’re facing. I’ve had friends share great times together filled with endless laughter and joy.

We all have different circumstances we face. I’m not here to judge or tell you to suck it up and just push through. Life is tough and yet magnificent at the same time. There’s a great song song by the Foo Fighters called These Days which puts things into perspective when it opens with these lyrics.

“One of these days, the ground will drop out from beneath your feet; One of these days, your heart will stop and play it’s final beat”

We have a New Year in front of us and we can continue to wallow in the muck and mire of things, or we can make a choice to approach life differently and positively. I don’t follow in the practice of making resolutions because I know that they’re fantastic aspirations, but they fall apart quickly when the first sign of resistance arrives. I want to suggest that you list choices to follow instead. Here are mine for 2018 and I hope they speak to you as well.

Choose to connect – There have been many posts lately from others in HR about the power of having a community. This is something I have believed in for years and have seen it make a difference. You can face the ups and downs of life when you have others you can reach out to because they are your friends.

Choose to care – I state this because it doesn’t happen nearly as much as it should. I think people are willing to be vocal and share their concern or disdain over situations, but they are hesitant to act. Caring takes action and being intentional. If someone is hurting, reach out to them. If you seen injustice, step in and act to make it disappear. Don’t just complain and grouse – act.

Choose to share – I see so much great work being published on blogs, in books and in various articles. We have no problem in generating content. However, it just sits there. Be different and share the good work of others. Yes, it gives them the spotlight, and that is awesome !! Good work deserves to be shared. The more we share great content, the better our profession becomes. Think of others first !!

Choose to encourage – Life is so much brighter when we lift others up. It may seem that this takes so much effort, but that just isn’t the case. Being positive is natural if you practice on a regular basis. Trust me when I say that encouraging others is worth it every. time.

A New Year is sure to be filled with more of “these days.” I hope you make choices so that 2018 is a great year for you personally as well as for all of the people you’ll encounter. I look forward to next year, and I hope you do as well !!

Bailey

There’s a very cool place that is a five minute drive from my house called Station Road Farm. Many towns have a place like this where you can buy flowers, produce, mulch, pumpkins, etc. It is a popular location because it’s a farm that seems to have been dropped in the middle of a suburb. This has been a favorite shopping option for my family for years. It gave me a chance to keep close to my roots because I grew up on or near a farm for most of my youth, and my kids got to have a quasi-farm experience.

I remember on my relative’s farms that there were always animals. There would be multiple dogs and cats that just seemed to come with the whole environment. So, when we visited Station Road Farm, I wasn’t surprised when I saw the same thing. When my kids were very young, we were making a visit to pick up tomatoes and corn when they were distracted by new kittens roaming around the property. The cashier was very observant and she looked down to my daughter and said, “The kittens are free to a good home. Would you like to take one?” My daughter got those big eyes that kids get when they want something, and she cooed, “Can we Dad?” We didn’t have any pets at home, and I couldn’t say no to those eyes. I said, “If you see one that comes up to you, I’ll think about it.”

As if divine providence was upon her, a small yellow kitten started wrapping itself around and around my daughter’s legs. She squealed and said, “Dad, look !!” We drove back home and picked up my wife and son and brought them back to see the kitten. They loved him too. That was the day Bailey came home with us. We weren’t prepared and had nothing needed to take care of a new pet. So, we made a trip to the store and bought everything we needed – and then some.

That was 14 years ago. He has been a wonderful part of our family who had some very unique qualities. Every night when the kids came home from school, or Debbie and I came home from work, he was at the door to greet us. Every. Night. He also loved playing fetch by chasing a small rainbow striped ball up and down our basement steps forever. Bailey was never a lap cat, but he was ever present. If we were in a room, he was there with us. He always knew where we were and he did his rounds to check on everyone to make sure things were good.

This weekend Bailey passed. We fondly shared stories of his life. There were visits to elementary school for Show & Tell with both kids. Then there was the time of how he survived a thunderstorm when he fell out through a screen on our second floor and stayed on a small strip of the roof soaked and mewing until we pulled him in. He begged at the table and was a fan of lunch meat and licking tuna cans clean. Everyone is biased about having the “best” pet ever, but I would say that Bailey was the best fit for our family. I don’t think there’s any better description that fits him. I’m so thankful he chose to wrap around my daughter’s legs.

I know that I normally write about how to make HR better, but we need to remember that our lives are so much more than our chosen occupation. We have so little actual time truly interacting with people even though we feel it consumes every waking moment of our time at work.

Instead of being overwhelmed by the encounters and interactions you have with people, I challenge you to cherish them instead. People pass in and out of our lives daily. Instead of letting them pass you by, be intentional and connect with them. Who knows, you may be the exact connection they needed at the exact time they needed it.

Value others. Celebrate their lives and the time you have with them. Never take it for granted and be thankful for the time you have.

Thanks Bailey for being a vital member of the Browne family !!

Send a Note !!

When I went to high school . . .

(Yes, I know I sound like my Dad, but hang with me)

. . . you used to write notes to people to get their attention. It was like a spy movie because you didn’t want to get caught, or have someone read it who was not the intended audience. People wrote notes so often that some came up with their own “language” so that any intercepted notes seemed like gibberish. You always were hoping to get a note because it meant that someone wanted to communicate something cool, or ask you do join them in some activity. There were countless people who made dates this way and probably became people’s parents !!

Writing a note takes thought, intent and emotion. You didn’t want something to be seen as dull or meaningless. People weren’t careless with notes. Sending a note took some risk to put yourself out there because you weren’t sure what the response would be.

Flash forward to today. Now, if someone sends you a message electronically, they expect an answer almost before you actually send it. If someone doesn’t respond, we think the worst possible scenario for the reason(s) we were shunned. Electronic messages are also often not reciprocal. Tons of people post, snap, tweet, etc. about their lives and don’t really care if others do the same. Oh, we long for the affirmation like or emoji to our posts, but 90% of them are about ourselves, our experiences, or our interests. I’m not bashing these messages because I’m as active as the next person when it comes to being visible on forums.

I miss the days of notes because they were going TO someone and asking them to be involved. There were also notes that would tell someone how you felt about them, and some were even notes of encouragement. I played basketball all throughout my Jr. High and High School years and I had a secret person who would write notes before each game to wish me luck and that the team would play great. Every player had these spirit sleuths for each sport. It was amazing !!

Today’s society, and workplace, yearns to be more “human”, but we don’t incorporate personalization much at all. We’re so concerned about being politically correct, that we’ve ceased sharing “notes” with people to encourage them in their work and take steps to see the best in what they do. I’d like to see that change.

HR needs to come to terms with the fact that workplaces will never become more human unless HR becomes more human itself. Never. I get a sense that all employees are longing for a genuine connection and path to engage with someone with whom they work. So, I encourage you to step in the gap. You may not be the final connection, but you should be the person who initiates this and starts the process.

This week, send a note to someone. It would be awesome if it was handwritten !! However, if it’s electronic, make it a note. Check and see how someone’s doing. Write someone and tell them how much they make a difference in your life and the lives of others. Be positive and encourage others on purpose.

Then . . . send another one.

Keep doing this until it becomes a habit. Be a person who’s willing to break through the mire of negativity and the noise of the endless rush of life and send a note. When you do, you will change the direction of someone’s day. It may be the exact thing they need at the right time.

I need to go now because I have some notes to write.

IRL !!

I’ve been active in social media for over a decade now, and I’ve done it intentionally. It’s amazing to me in a world where social media forums are methods to communicate literally around the world that there are those who still see it as a “waste of time.”

Do you honestly feel that connecting with other humans is wasting your time? That is hard for me to comprehend because I truly think that we’re wired to be connected to other people. I don’t think that we’re meant to be isolated or alone. I know that I have an abnormal perspective on meeting others. I get geeked with every single new person I encounter. I don’t mean to project my approach on others because I know it’s not how most others see meeting people.

The point I’d like for you to consider is that when you have a chance to meet others – that you understand it makes you both better for having that encounter.

This is something that is lost by HR pros because we buy into the myth that it’s so important to “get things done” more than any other factor of their job. The same is true with social media. We talk about the people who share their ideas through posts, blogs, and podcasts. Yes, the content is important, but in the end, we tie it to the people who create the content. What is funny about all of the people we follow and like is that the number one thing they enjoy – is meeting each other IRL (in real life). It’s true more that people are willing to admit. Behind the avatar, people want to get to know each other as people.

This past weekend a good friend from my past, Curtis Midkiff, made IRL come to life !! Southwest Airlines opened some new routes at the airport in Cincinnati and he coordinated so that two of my great friends, Dave Ryan and Joey Price, flew in from Chicago and Baltimore respectively to commemorate this event. We saw each other and greeted each other with hugs (because I’m a notorious hugger) and caught up on life and family. Our time in person mattered so much more than just following each other online.

In less than two weeks, I’ll be at #SHRM17 with Dave and Joey as well as other social media folks. I can’t wait to see them all !! There will also be 15,000 other folks at the conference and it will include known friends and friends to be made. I want you to know that if you’re attending the SHRM Annual Conference, I really want to meet you IRL !!

Remember this above everything else . . .

The people you meet in person will be the BEST resource you’ll ever get at a conference !!

So, take the time to with people in person and on purpose. You have the chance to do this every day in your role and when you attend events. Make the step forward to make friends and establish relationships. Trust me, when you do this, you will become a better HR pro and, even more importantly, a better human !!

Go Global !!

I grew up in Ada, Ohio which is literally one square mile in diameter. It was magnificent and I had no idea of what the world looked like outside its perimeter. You see, I grew up in the pre-internet days and we thought traveling to Lima, Ohio to see a movie was a true expedition !! It took us 15 minutes to make that trek, but we couldn’t believe we had such freedom. I have to say that I enjoyed being blissfully unaware of the world outside my little village. That was over 30 years ago . . .

Ironically, the world has changed little for most of my peers in HR. We continue to live in a microcosm of the global reality we live in. There are many folks today (around the globe) who limit themselves to the city/town/village they live in as their lens for looking at what they do. It may even be more constricted in that some HR professionals only perspective is within their own organization.

We live in a global community whether we recognize it or not. We can’t keep existing in a flat world model. There don’t have to be any horizons on HR and how we’re connected. I don’t think I’m the only one thinking this. I continue to find and connect with great folks from every continent. The more folks I find, the more I get geeked to make these new discoveries.

In a day and age where countries are calling for more segregation and isolationism, I think it’s up to HR to span those boundaries and blur them more and more. I understand that we each have unique practices, laws and regulations, but we have one thing in common . . . humans.

There’s no logical reason for us to stay confined within our own geography. With technology and social media all around us, all we need to do is click a button to Follow, Link In or Friend each other. We can talk via Skype or video conferencing regardless of distance or time zone. It only takes someone willing to step forward.

I remember a few years ago when I went to my first SHRM National conference and we were AMAZED that there were people who practiced HR in areas of the world other than us. I’m not exaggerating. It’s as if we discovered an entirely new land. It happened again when I attended my first HRevolution event and we were astonished that others who were active in Social Media in HR actually existed and that we were real people and not just avatars on a screen.

Better TogetherIt’s time for the HR community to be global. I don’t mean global from a U.S. perspective. I mean global from an industry perspective. This goes beyond the great professional societies that I encourage you to belong to because they are wonderful forums. This is a call for individuals to make a grass roots effort to connect, communicate and collaborate.

I look forward to the day when I’ll get to travel to the UK, India, Africa, Australia, Japan, Canada, etc. and meet peers who get to work with humans. It will be fantastic to get to know them personally and see what great things they are doing in the field and inside their companies.

I want you to not only thrive in your village, but in your profession. Join me and see how we can be better together globally !!