The Second Day

Have you ever started a new job? Do you remember what it was like? I remember anxiety about what I wore, how to drive to the office, where to park and what would happen. You weren’t sure who you were going to meet and wondered what they’d think about you. What would your work space look like? Where do you eat lunch and when do you do that?

The are countless questions and thoughts that run through your head. Most of them also assume the worst even though nothing has even happened yet. After you settle in the parking lot wondering if you’re in someone’s space, you hesitantly go to the front door and the receptionist. All of a sudden you’re warmly greeted and they call into your new boss who comes out and takes you to their office to explain how your first day will unfold. Your shoulders relax and you let out a heavy sigh. The first day then flies by with the mandatory HR paperwork, a tour of the company, multiple introductions to people who say their name too quickly, and then you land at your desk. Lunch is still a mystery because you seemed to either miss it or work through it. Then, the commute home.

You’re all geeked up after a positive experience on day one. You liked the majority of people you met. The work seems to match what you heard in the interview and you dig your new boss.

Day 2Then the second day comes . . .

You’re first day fears have been squelched and you are comfortable with the commute and how to get into the building and to your desk. Oddly, no one is there to greet you and the receptionist is already up to their eyes in guests, calls and e-mails. You go past your boss’s office and they wave, and say “We’ll talk later” – which never happens. You go to your desk and you have to figure things out on your own. You still don’t know what to do about lunch.

Sound familiar ?? It happens every, single day in companies across the globe regardless of industry. No one ever explains the existence of “assumed culture.” This is where we just think employees will “get it” because we don’t want to spend time with them because we’re too busy with our own work. When we miss those new folks they start making decisions as to whether they’ll stay or not much more quickly.

I’m heading to the SHRM Talent Conference and I’m geeked !! I think the sessions will be great and I’m looking forward to meeting new HR folks from around the country. I’m also sure that the majority of sessions will encourage HR to look at employees as “talent” because we honestly don’t. We are still stuck in the mire of filling job requisitions and keeping hiring managers calm. Also, the focus will be on the front end of the business or attracting and recruiting people.

Until we start viewing ALL employees as “talent” within our organizations, then our labeling of them will not change. I received some great advice from my boss when I started in my current role some 10 years ago. He wanted HR to be with employees for their entire life cycle – from candidate until the time they leave the company. He wanted to make sure that people didn’t get lost on Day Two.

This is another opportunity and reminder that HR needs to firmly be focused on people and not processes such as on-boarding. New employees aren’t things and tasks and we need to keep that in front of us.

This week see who’s joining the company and make sure their first day rocks, but also greet them on the second day  . . . and every one after that so they know that they truly are the talent you sought in the first place !!

Being there !!

One of the coolest outcomes of being involved in social media is meeting the folks behind their avatars.  The vast majority of folks I’ve met rock and the “connection” we had on-line has turned into friendships that have relevance and meaning.

Paul HebertToday we are celebrating one of my dearest friendships that came from the various forums, and that is with Paul Hebert.  Last year a tradition of #TimSackettDay was started for the inimitable Tim Sackett. To have it be #PaulHebertDay this year is just as cool !!

Paul reached out one day when I mentioned that the HR Roundtable that I facilitate in Cincinnati was going to be on Incentives and Recognition.  For those of you who don’t yet know Paul – he is THE go to resource in this area in the country !!  (Not an embellishment.  It’s a fact !!)  He wanted to Skype in or call in to be part of the discussion.  I said that I hadn’t had that type of request before because it’s better as a live forum.  He asked when it was happening.  I told him and he said, ” I’ll be there !! ”

Now, the commute from Greenville, South Carolina to Cincinnati, Ohio takes a bit of time – say 6 1/2 hours or so.  He gets the prize for longest distance traveled to be at a Roundtable to date !!  When he popped out of the car, I ran to hug him because that’s what I do when I see a friend.  He was a bit taken aback for a sec, but he knew it was what brothers do.

First time we met in person.  First, now of many !!  We saw each other at HRevolution in Atlanta, SHRM National 2012, Ohio SHRM (where he rocked it as a speaker) and most recently at GCHRA in Cincinnati.  We always make time to catch up, share ideas and most importantly challenge each other !!

You see, I dig Paul because he’s very intentional about life – as am I.   I think that’s one of the key elements that ties us together.  Most people shy away from folks who are fully intentional, but not Paul.  He is always willing to mold thoughts, give various perspectives and hone our conversations.  I don’t get mad about this.  I CHERISH IT !!

He’s facing a serious health issue right now, and true to nature, he put up a blog to share about his experience and I love it.  In spite of the blog, I call him because talking to him is more intentional and that is what we’ve come to expect from each other.

He’s pulling through this challenge and then he’s launching into his new business relationship with Symbolist. I’m geeked for him and for the great work that is going to come from this partnership !!

When Paul wrote about coming to Cincy for the HR Roundtable, he used the Proclaimers fab one-hit wonder – I’m Gonna Be (500 Miles).  In the lyrics they state how the person would be there for his friend no matter what.  That’s what #PaulHebertDay is to me.

I will be there for him no matter what !!

Make sure you get to know Paul.  You’re life will be more intentional and only brighter because of it !!