A Little Piece of My Heart !!

This week has been one of transition.  My mother-in-law passed away at the age of 77 after a battle with Parkinson’s disease and dementia.  Also, a dear friend of mine, who I sang alongside in our church choir, passed away gracefully at the age of 89.  I doubt that few who read this blog know these two great people who impacted my life in tangible, meaningful ways.  I am thankful that I can celebrate their lives and what they meant to me.

These two people also had an impact on my amazing wife, Debbie.  I don’t mention her much on social forums because she’d prefer to be in the background.  You see, she is a perfect reflection of the quote from Jerry Maguire – she completes me.  She and I are almost complete polar opposites and everything I do poorly, she does well.  I don’t know how my life would look without her.  I don’t think it would be nearly as positive and great as it is because she so gracefully and effortlessly fills the voids and blind spots I have.

The majority of the people who touch our lives are more like my wife, my mother-in law and my friend from church.  They are meaningful to us individually and the sphere of who they’re connected to varies greatly.  Even though I may be personally connected to them, I may not be connected to the other amazing people who they know and interact with.

I want to take the time this week to share something that you may not know.  Just like these three wonderful people – you have a piece of my heart !!

Too often, we downplay the impact EVERY single person in our lives has.  We keep thinking that people only make an impact if they have visibility, notoriety or celebrity.  Sadly, many people keep chasing those shallow attributes of our society thinking it will give more substance and meaning to their lives.

Piece of My HeartYou need to know that YOU matter – at least to me.  I don’t take any interaction I have with any person lightly.  It may be the one and only time we ever cross paths.  That matters.  I may not personally see how this affects either your life or mine.  But, I know that because you came across my path and in my life – you impacted me and made a difference.

I don’t view life in the manner that most people do.  To me, the “humans” are key because my life is not defined by my profession.  It’s just what I happen to do.

The losses I experienced this week reminded me that I don’t take enough time to let people who are in my life know how much I value them.  I guess I assume they know, but that is a missed opportunity.  This is something so critical to all of us as people to communicate how people touch our lives.

Make sure to notice everyone you come across this week !!  Don’t ignore, brush off or move past some ONE to some THING you think is more important.

I don’t take our connection lightly.  The fact that you would take the time to read this blog as well as connect in person and/or socially drives me and fuels my passion for people more than you know !!

I’m glad you are a piece of my heart !!  I know that I am better because of it !!

Image Courtesy of Deviantart.com

I Need a Bucket !!

Before you think this is a post about Monty Python’s The Meaning of Life, it really takes a different twist (even though I’m a devout Python fan !!)

There has been a recent trend in blog posts that came to life at work for me this week.  I first came across Susan David‘s fabulous post on Harvard Business Review on engagement and meeting employee’s needs. Secondly, I read one of my faves Paul Hebert on Symbolist and his take on finding out what employees want.  If you take nothing else from this post, make sure you connect with these great folks and resources !!

This all came to life for me through one of my favorite Team Members.  Greg has been with us for over 30 years and he started when he was 16.  Greg is fantastic because he has always done the work that most people look down upon or consider below them.  Greg started with us as a dishwasher taking care of all of the various dishes from our guests as well as the kitchen equipment.  It really is one of the key positions in our pizzerias !!  A little over a year ago we asked Greg to try something new and clean the parking lot for our anchor store as well as the parking lot for the Corporate Office.

Greg has always taken great pride in his work, and he welcomed the new opportunity.  A few weeks ago he asked me for a new bucket.  I didn’t think much of it because he had a bucket, but something seemed wrong.  He seemed out of sorts which doesn’t happen that often.  When Greg saw me, he’d check in and see if I had found a bucket yet.  I asked Greg what kind of bucket he wanted and he said, “Something big and colorful.”

Lowe's BucketI took Greg’s request to heart and found a beautiful, blue bucket at Lowe’s.  I walked it over to the pizzeria and asked the GM to get Greg and have him meet me at the restaurant.  He thought something was wrong, but his eyes lit up when he saw me with the new bucket !!

He explained to me that someone had ruined his last bucket and it was great to have something new !!

You need to know something fantastic about Greg !! He is a Special Needs Team Member who is flat awesome.  In fact, when we had a group of sixth graders visiting us, Greg asked if he could speak to the class.  He was absolutely captivating because he spoke from his heart about how much he loved working for us, and he encouraged all of the kids to make sure to apply to work for us when they turned 16 just like he did !!

A bucket.  Something that seems to be insignificant and simple to most, changed Greg’s day.  I can see him now across the street as his blue bucket bops up and down as he walks joyfully through the lots.

What’s something that’s staring you in the face which may mean little to you, but would change an employee’s life ??  We make HR so layered and difficult, and miss people’s needs that are right in front of us.

This week, strip off the layers and look for those “bottom shelf” needs that you have been missing.  Recognize that it’s important to someone else and then fill their bucket !!