I recently read a great post by my friend Jay Kuhns on his MUST read blog – No Excuses HR where he talked about unmet expectations. I find his work to be so thought provoking and it made me wonder something . . .
Do we care about what matters to our employees?
I keep seeing posts on how to “fix” HR and yet few of them ever mention employees. We use phrases like “talent” “human capital” “assets” and I could go on and on. I followed much of #SHRM11 on-line and it was fascinating to see what was talked about !! It looked like a great Conference and that is great to see. But, again, I noticed that we talked about our profession, social media, legal updates and many of the same themes we see at all conferences. What’s missing ?? . . . Employees.
We continue to spend so much time on systems, culture, transactional items and compliance which all affect people, but do you spend time wondering what matters to them?
I’m sure everyone has a “bucket list” that they’d like to complete before they no longer have a chance to do that. Next Tuesday, I get to check something off the list when I get to see U2 in concert in Chicago with three of my lifelong best friends.
I can’t wait !! I’ve been a major U2 freak ever since they came out as a group in the mid-70’s. I have all of their music (including bootlegs) and have read about them in books, blogs, articles, etc. Now, you may not be a U2 fan, and it may not matter to you. I get that. Not everyone should like the same things.
As HR professionals, though, do you find out what matters to your employees? Or, does that take too much time? I find myself more and more learning about the lives and bucket list items of those I work with because it has so much value. It may not be my interest, or what I would choose to do, but it matters to them.
I think if HR people spent more time with their employees vs. worrying about their own identity within the organization – HR would blossom into what it is called – HUMAN Resources.
So, my challenge to all of us in this phenomenal profession is this – take the time to know those around you. Don’t get mired in systems and other things that make you feel “busy” while ignoring the best thing around you – people.
Have a great holiday weekend !! I’m going to be with thousands of new people jammin’ with Bono and the boys !!! Peace to all.