Extroverts Guide to #SHRM15 !!

The SHRM Annual Conference and Exposition starts in one week in Las Vegas !! This venue seems to scream “extrovert” with all of it’s bright lights, shows and casinos. With over 15,000 people, expected the Conference can be overwhelming for everyone.

We don’t write about extroverts much because we assume they’re going to fill the space with their outward thoughts anyway !! I have to be honest, most of my friends are not extroverts. I assumed because they were active socially, they’d be extroverted. I am, so why wouldn’t they be? (1st fault of the extrovert . . . )

Being introverted or extroverted is neither right nor wrong. It just is who we are and how we’re wired. So, I wanted to put some hints and advice that will fill up the extrovert’s need for constant communication and interaction so that you can fully enjoy SHRM15 !!

Pick Sessions that STRETCH you !!

There are so many great sessions at this year’s Conference. Don’t fall into the trap of going to ones that reflect your day-to-day role. Stretch yourself and feed your inner desire to see what HR could look like and may look like in the future. Get on the edge of what we do and claw out of the trenches for a week. These sessions will challenge the way you think and you’ll love it.

Talking To YouMake connections that matter !!

Extroverts have to talk. They can’t help but express themselves. Use that fact to meet the folks who are at the event. We are all in HR together and instead of trying to continue to go it alone, meet the folks that are milling around you. We’ve lost sight that we’re all in the same profession. The best resource you are looking for could be right next to you. So, when you talk to strangers, because you will, connect with them so that you can be resources for each other long after the conference concludes. To put this in HR math – if you connect with 10 people and each of those folks are connected to 10 people, you have just built an incredible network !!

Tweet, SnapChat, Post, Blog, etc. !!

Face it, you’re already social. It’s part of your inherent nature. Social Media use by HR pros jumps through the roof during SHRM15 and that’s awesome. The challenge is that you carry it forward and remain social. Remember, social media is just another way to communicate and connect. Tweet during sessions using the speaker’s Twitter handle and the hashtag #SHRM15. Post to Instagram with pics from all over the SHRM Store and the Vendor Hall. Show HR people who weren’t able to attend all of the great things going on.

As an extrovert, you have a drive that needs to be constantly fed on the social side of your personality. Use the Conference to launch your social side and then keep it going strong with all of your new connections once you head back to your part of the HR universe.

Take in EVERYTHING !!

I know that the temptations of the Vegas Strip will pull on every attendee, and there will be plenty of time for that. My hope is that you take in the entire vendor hall and talk to people to see what they have to offer and not just make the dash for swag. Sit up front in the keynotes and the concurrent sessions to grow and develop.

Extroverts are great at “conferencing” which means that you are eager to see the 7:00am sessions and then you are on the go through the wee hours of the night. Don’t miss a thing. You’ll be glad you did !!

Finally, don’t just hang with your own kind. There will be people from all over the world at the Conference. Don’t just stay with those from your own state or country. Release your inner extrovert and meet folks from everywhere !!

When you meet our introvert counterparts, greet them, give them a second and then hug away !! (if they’re cool with it). Have fun !! The SHRM Annual Conference is always a great event. This is where you can flourish and be your extroverted self !!

I will make sure to find you – count on it !!

Fly Like an Eagle !!

This post isn’t a tribute to the incredible Steve Miller Band, but I may have to do that at a later time !! No, this week I’m straying from the world of HR to pay tribute to my son, Josh.

Josh as Eagle ScoutMy son became an Eagle Scout on Tuesday !! There really aren’t words that capture how proud I am of him. He has been in Scouts for almost 12 years and I was fortunate enough to travel along with him. It’s hard to picture that the little first grader who started as a Tiger Cub Scout is now a young man who will surely change the world !!

There are so many things that I love about Josh which made his Scouting experience unique and singular. My son is a free thinker who looks at the world as if it were an endless landscape. He took merit badges that others didn’t because he wanted to track things that interested him. He was disappointed that he wasn’t able to get the Truck Transportation badge before reaching Eagle. He really wanted to do this !!

Josh is smart, creative and has a sharp sense of humor. He often encouraged the other scouts in the Troop to look at things differently and try different experiences. He’s becoming a confident speaker in front of his peers and in front of crowds. It’s great to see him continue to develop and grow.

He didn’t settle on his project either. He wanted to do something that made an impact and would help many, so he decided to build a 12′ x 12′ shed for a local Animal Shelter. It was the largest project anyone in the Troop has ever attempted. He not only was successful, with the help of many of our scouts and adults from the Troop, but he also raised the most money ever for an Eagle Scout project. I’m not surprised that Josh wanted to “go big” because that’s how he sees life.

He faced a challenge that most Scouts don’t face while they work their way through ranks. His Dad was the Scoutmaster of the Troop at the same time he was moving up. Josh and I are very close. He would deny that if you asked him because our personalities are so similar. At times we are oil and water, but that never stood in his way. I can proudly say that Josh was able to develop relationships and become a strong individual even with me in the Scoutmaster role.

The other thing that I just have to say for him and about him (because we’ve talked about this) is that my son is a great example of why we shouldn’t stereotype and generalize his generation !! He is a fierce millennial and hates it when my generation (and others) say things about how his generation won’t be successful.

Did you know that only 4% of boys who start scouting become an Eagle Scout? His accomplishment has absolutely nothing to do with his age, and everything to do with his character and work ethic !!

He’s about to literally “fly” from our house as he heads to college in the Fall. It won’t be the same to not have him here to go to weekly Troop meetings on Monday night or go on another camping adventure or a national event like going with him to Sea Base. He’s not set on a firm major yet in college, but I have no doubt that he will be successful in all he does just like he was in earning this honor.

I can’t wait to see what he will do and who he will become. It will be an adventure I’m sure !!

Oh, yeah. I needed to close with this . . .

 

Who Will Speak For Me ??

A little over a week ago, I lost a dear SHRM HR friend and peer, Sharon Connell-Rick from North Dakota. It is tragic because Sharon was a victim of domestic violence. I don’t pretend to understand this in any logical way whatsoever. It hurts to know that a friend is gone and that a family is going to face incredible challenges going forward.

The situation has given me time to reflect about my own relationships, humanity, mortality and role in HR. Every day I go to work with literally thousands of employees who are facing their own personal situations that may be burdens or joys. I pass each one of them wondering how they’re doing and also if they’d be willing to share what’s going on. It consumes me at times.

I don’t want to know dirt or pain. I want to check in and give them someone who will be their voice in their location, their department and our company. For if HR isn’t the voice of the employee, who is? You need to note that if you choose not to speak for your employees – someone will. You may not want that to happen !!

I hadn’t talked to Sharon in over a year. It was at the last SHRM Annual Conference in Orlando. I don’t know if talking to her more regularly would have changed anything, but I just wonder if she had someone who spoke for her?

As people, we were created to be connected and there for each other. In the workplace, we downplay this fact and rush to our cubes to make sure “work” is being done. Also, when we talk about HR we spend our time either in the transactional trenches or in the lofty strategy speak in the constant chase of organizational validation. Let me be candid. We’re missing the boat.

If we aren’t in our roles to care for others, truly care for others, we shouldn’t be in HR.

This isn’t the claptrap catchphrase of putting the “H” back in HR. I hate hearing that. It’s contrite and dumbs down who we are and what we do. We need to be humans all the time and not just in the workplace.

If you aren’t caring for others, it may be because you feel someone doesn’t care for you. Let me put aside that concern. If you’re in HR, I care for you. If you share in this great profession, you have someone who wants to be there for you and walk with you in what you do. We are called to be the caretakers of our people.

If someone wants to challenge this as some fluffy Kum By Ya approach, try this on. If HR truly cared for your people and listened to them and helped them be better humans themselves, wouldn’t your company be better? I can’t think of a stronger value added facet for any organization. Period.

Be PresentTo do this, we have to adopt a new behavior where we haven’t been consistent. When I talk to my peers, they share about how people bother them and if they have to listen to another problem, concern, bitch, etc. they’re going to explode. Stop it. We need to be present for our people and for each other.

So, when you’re with people, put your phone down, stop staring at the computer screen or looking over their shoulder wondering when this conversation will stop. You need to be present when they’re present !! No exceptions. The person standing before you needs to be your focus, not your step to the next thing that’s “more important.”

HR friends, we can do this and it’s needed in our organizations and in our profession. We need to be present for each other and connect more than we currently do. It’s imperative that we are there for each other so we too can make it through the ups and downs of life.

I choose to speak for my employees. Will you join me in speaking for yours ??

Let’s Bounce !!

It’s an exciting time at the Browne house because my amazing son just graduated from High School !! I know that the graduation season is wonderful because of the accomplishments of our kids. For everyone who is experiencing this milestone at any level, congratulations to the students and to the families !!

We actually hosted a grad party for Josh a week before the ceremony at our house. These events are always a ton of work that happens prior to anyone even showing up. You’re anxious to see who will come, how many will show up, if you have enough food and drink, etc. We wanted to make sure the party was memorable for Josh, my son, so we asked him if there was anything special he’d like.

Without hesitating a second, he said, “I want an adult bouncy house.”

My wife and I didn’t see this coming. We expected something like a certain food request or some special dessert. We asked him why he asked for a bouncy house and he said, “People want to play and I want them to enjoy themselves.”

It sounded like a great adventure to search for a bouncy house that could handle adults, and it was !! We ended up getting one that was 20′ x 20′. When the crew brought it to our back yard uninflated, it didn’t seem that big. Then it inflated. Oh my, it was gigantic !!

To say that the bouncy house was a “hit” wouldn’t describe what happened nearly enough. It was magnificent. The first family to arrive had three small kids – ones you would expect to be in a bouncy house at a party. They didn’t even stop to say hello before you saw them jumping and squealing with joy. Teenagers who were classmates of Josh’s started straggling in after a few hours and they immediately went to bounce as well.

What was interesting is that the adults sat, watched and commented from afar, but weren’t quite “ready” to get in. That didn’t last long. Once one adult rallied the others, the bouncy house was filled with many people. The party that was scheduled to run until 8:00pm wrapped up at 1:00am. People were laughing and couldn’t stop talking about how much fun they had bouncing around.

Josh and Me - Bouncy HouseMy son has a gene that I hope he never loses as he takes his next steps in life. He wanted to do something fun and memorable for others. I have to tell you that I’m geeked that this outlook on life is part of who he is !!

People want to have fun. They want to have fun on a regular basis, but most of us have tried to beat it out of our employees because “work” is more important. Just like our grad party, the kids ran to the bouncy house followed by the teens and the ones who were most cautious were the adults.

In our workplaces, the same pattern occurs. The people who are comfortable having fun run to whatever “bouncy house” is at work followed by a few others, and the majority of people who want to have fun sit on the patio commenting on how the experience looks like fun. The difference is that people will take that first step outside of work while they will continue to resist in the workplace because they are concerned with appearances or what others will say.

Now, I know that most cultures can’t have a legit bouncy house, but you can have fun. And you should !! Remember this fact of life – when kids grow up . . . they become our employees.

This week think about what you do that’s fun. Think about what you can do to make work more enjoyable for those at your company. It could be something simple or huge. In HR we have walked away from having fun because we feel that people will put us in a stereotype.

Who cares ?? Let’s bounce !!

The Beautiful Blues !!

This past week the world lost a true musical legend, Mr. B.B. King. He was a genius and a huge influence not only as a Blues artist, but to the world of rock n’ roll. Without B.B. King, as well as other blues artists, rock music would never have come to be. It’s also key to note that the Blues are purely American. They are our contribution to the world of music.

If you ever watched Mr. King perform, he would close his eyes and throw his head back and move with every note that came from his beautiful guitar, Lucille. Like most blues artists, he had a tough background and faced incredible challenges throughout his lifetime. He took those experiences and wrapped them beautifully in songs that ripple with raw emotion.

After years and years of performing, people began to recognize his influence and contribution with awards and accolades. He maintained his grace and humble approach to others and let his music speak for him. In interviews, you often saw his passion for others, their music and for life.

Would you have ever thought that the blues would capture passion so beautifully? When most people encounter situations that give them the blues, they wallow in them and their circumstances drag them further and further down.

Passion is something we shy away from in the workplace. We’re concerned that if we allow people to be passionate they’ll become someone we can’t fence in to the company norms. This seems to be contradictory don’t you think? We want people to bring their “all” to work, but only if it fits what we’re comfortable with.

Blues GuitarHow about you as an HR professional? Do you have passion? Do you express it at work, or hold it in? Are you scared of who you might be or how others would act if they saw you being passionate?

How would your work and your impact be seen and felt if you closed your eyes and threw your head back like B.B. King?  What if you took the “blues” at work and turned them into something amazing?

It may seem a bit out of your comfort zone, but I think you’d love it. People want to see passion at work – especially from HR. Instead of being pulled down in the constant battles you face in employee relations, turn them around and spin them into better renditions of how they are presented to you.

If you know me, you know I’m very passionate. Not just about HR, but life in general. When I hear artists like B.B. King, I immediately identify with them and feel I could jump up on stage with him. I have to say that being passionate has brought more people together in what I do versus trying to approach things in a sterile, predictable way. I don’t get discouraged when I feel blue or hear about experiences that are happening with employees that may not be very uplifting. I take time to connect, listen, and embrace them emotionally to let them know that someone cares.

People want HR to be personalized. This isn’t the “put the human back in HR” argument. This is the “be a genuine person to the people who come into your life.” This is needed not only in the workforce, but in our profession. So, this week strap on your blues guitar, harmonica or grab the mic and step up and belt it out !! You’ll see how beautiful the blues really are !!

To put a fitting wrap on the passing of B.B. King, I leave you with one of my favorite duets of his with my fave group of all time. Enjoy U2 and B.B. King singing – “When Love Comes to Town.”

Kill the Ants !!

How did you day start today?

It’s a simple enough question. We all have fairly set patterns especially during the work week. Do you jump up to the shower, grab a hot cup of coffee, turn on the TV? I’m sure it’s different for all of us. Let me ask you another question . . .

What’s your first thought of the day?

Now, I know there’s no way to have even the slightest clue about what your first thought is because it could be one of billions of possibilities. The key to that first thought is not it’s content or subject, it’s whether or not the thought is positive or negative.

Why is that key? It sets the tone for your whole day. That’s not an overstatement. It’s reality. Chances are that if your day starts negatively often enough, you’ll become an “ant.” What’s an “ant” ??

Automatic

Negative

Thinker

You may be this type of person, or you’re around them often. An ant sees what’s facing them and starts their thinking with, “What could be the worst thing that could happen?” Then, more often than not, their prediction comes true. When you’re in HR, it seems like ants are coming at you all the time. That may not be what is really happening, but it feels like it. If you don’t think that’s true, look at your normal day and see if people are coming to you with positive or negative situations.

With this barrage of negativity, it’s not a surprise that many conversations that we have about people are negative as well. It’s not how it should be, but it is a tough ship to turn around. There are many elements of this approach that will wear you down. It could affect your stress level and even your health. Why is that a good thing?

Change Your ThoughtsOur minds take us to good or bad places every moment of the day. It’s a constant battle. This is why it’s important to see which side you could be on more regularly. Norman Vincent Peale captured it perfectly – “Change your thoughts and you change your world.”

Be mindful of the focus of this thought. The person who is in charge of your thoughts is you. We often try so hard to make others change because we want their behavior to fall in line. We use tactics, discipline and a multitude of systems. In the end, they will have limited results. You may get some people to bend or shift for a period of time, but things will go back to how they were.

However, you can change YOUR world. That is bigger than you think because if you have a better start than what you may be having, who knows what could happen? This is a choice. This is a discipline. In the end, it matters !!

So, when you get this, the next day you face, choose. Positive or negative?

It will influence your day, your life, the lives of others around you and also the work that you do. Don’t be an ant. It’s not the best way to face the day. I’m positive that you’ll make a great choice !!

Image courtesy of Deviant Art

 

 

Don’t HR Me !!

This past week I had one of my many “commute convos” on the way home from work. I have a pretty long commute and I love to fill it with calls with friends. I know it’s a bit archaic to have actual conversations with people these days, but I’m sticking to it. They are often exhilarating because I catch up with people and hear the great stories and experiences they are having.

During this one particular call, my friend (also in HR) was telling me about a recent chat with her husband who was struggling with his job. He wanted to throw in the towel and look for something different. (We’ve ALL had that kind of talk with someone !!) His wife was being awesome and listening to him. As he paused, she pulled out her expertise and started coaching and exploring options for him when he held up his hand and exclaimed – “Don’t HR me !!”

We both howled about this story because she was doing what comes naturally. All people in every profession do this. We tend to keep things at the surface level and talk about our profession. Not true ?? When you meet someone for the first time and learn their name, what’s your first question? I’ll bet you that it’s “So, what do you do for a living?”

We are fiercely defined by our career and occupation. If you want to test how true that is, talk to someone in transition. One of the driving challenges of getting that next new job is getting over the feeling that our job IS who we are. Don’t get me wrong, it is a huge component of our life, but it is only one component.

Confined WallsWhat’s the harm in getting to know people past their profession? If all we have to talk about is work with each other, the conversations would get pretty predictable don’t you think? It may give you the illusion of some safety bubble, but it keeps people at arm’s length.

I have dear HR friends right now who are celebrating new accomplishments, mourning loss of friends and/or family, looking for their next great gig, seeing life through the eyes of their children, trying on a new city they just moved to, etc.

I love hearing about every aspect of what they’re going through !! They’re very cool in reciprocating as well. You see other than my great HR job, I’m a husband, father, musician, writer, comic book movie nerd, sold out musicophile, Scout leader and social media wonk to name a few things.

In just a few weeks, I’m going to the SHRM Annual Conference in Las Vegas and I’m geeked !! I’ve had a goal the past few years to try to meet every attendee, and last year I  made some serious strides. This year, I’m keeping the same target, but I won’t ask one of them what they do. I already know they’re in HR !! I want to be different and get to know them for the phenomenal people they are !!

It may make some folks uncomfortable, but I’m good with that and I have a motive to do this other than being an extrovert. I think that the more HR people are connected as humans, the better HR people we will be in our organizations. You see, you won’t look at your employees other than people you happen to work with unless you’re connected to other humans yourself.

This week reach out and make a call during your commute. Fill your travel time with connections to those friends that you promise yourself you’ll call. Don’t pause anymore. Give them a call and ask them how life is going. I know they’d love to hear from you !!

You never know, I may be calling you as well !!

The Future Looks Bright !!

This past week I had a very cool experience !! I was one of the judges for the SHRM Student Case Study competition. I sat with two other great HR pros from the area as we heard graduate students from various schools give their take on an HR scenario. It was very cool to hear their approaches which ranged from a traditional HR viewpoint to some that were extremely creative.

I was so geeked to see so many students come in and share. It helped to continue to dispel the stereotype that the most recent generation is so “different” and just doesn’t “get it” like other generations. I wasn’t surprised because this isn’t new. There have always been generations in the workplace. The stigma that has been assigned to younger people is from older generations. We have fallen into the same trap that we said we would never fall into when older generations made broad generalizations about us. We hated it, but it hasn’t stopped us from doing the same thing.

I think we need to have a serious change of heart and be the generation that encourages and lifts up the newest folks. Let me ask you a question . . .

Do you remember when you got into HR?

Most people don’t start in HR, they fall into it. I’m one of those outliers who has been in HR for my entire career (on purpose). When I started though, I was pretty much on my own. I taught myself what I thought was correct, but to be honest, my efforts had to be limited because I didn’t look outside of what was within my reach. I must have missed areas. I did what I had to, but I could have done better.

I didn’t know having someone who was also in HR as a mentor was needed. The truth is, I didn’t think someone like that even existed. I was wrong on this account as well. When I finally reached out and connected with other HR pros, I found some great people who are still mentoring me to this day several years later.

Now, back to these students.

We can be the ones who reach out to them now to be their connections and mentors. They don’t have to “earn their stripes” in order to struggle as they enter HR. We can be the ones to share our experiences with them and make sure that they are not left to try and figure out this industry on their own.

Bright FutureWe have the chance to help shape not only the future of these great young people, but we can help shape the future of our profession !!

Wouldn’t it be great to help these kids who are interested in joining our field have a great experience coming into HR? How would they see our generation, and how would we see theirs, if we did more to build each other up instead of trying to focus on generational differences?

The future of HR is bright !! I was able to see this first hand. I plan to reach out to these students and connect with them now and going forward. I’d love to see them succeed now and become the leaders of HR to come. I want to break the cycle and not be the stereotype of my generation. Will you be willing to join me? I hope you will !!

 

What Do You Think ??

Feedback is a tricky thing. When we talk about this topic, our focus is how we give feedback to others. This is needed because it doesn’t occur naturally, or often enough, in our organizations. It’s interesting to me though that when we write about feedback, we personally are never in the mix. Since the direction of feedback is always outward, isn’t is possible that we won’t receive any ourselves?

We are more than willing to give our opinion about people. It doesn’t take much prodding at all. The challenge is that when this occurs, we tend to list negative items or note things that we think need to be “addressed.” This is technically a form of feedback and it’s typically what people expect. It seems that it’s harder to give positive feedback, but it’s just that we haven’t practiced.

Feedback IconsTo get started though, I’d like to suggest something different. What if you asked people for feedback? Seriously, What if you asked people – “What do you think?” but it was about you and your performance. I know this is absolutely out of everyone’s comfort zone, but it’s an alternative approach.

The fact is – we all have blind spots. We may be behaving or performing in a way that is affecting others, but we don’t know what’s happening. You may not be “clicking” with them, or something just feels out of kilter. There is also a significant norm you’d be breaking because asking others to give you feedback may put people on the defensive. They may not know how to respond because they are stuck in the old model of either giving or receiving negative feedback the majority of time.

I know that this is a big stretch, so here are some starters to help you ask and also seek feedback from others.

  • What am I doing right ?? – You can set the stage and approach for these types of interaction by being positive going in. You have to get over the self-esteem barrier that may hold you back. This isn’t for others to brag about you. It’s to help them see that feedback can be positive !!
  • Where do you see me being an obstacle ?? – We all get in the way of someone. There are things that hinder our performance from being the best it can be. If we’re an obstacle to others, it’s better to know what that looks like so you can address it and, hopefully, remove it.
  • What’s an area where I could improve ?? – People want to share how you could do better. Asking it this way stops them from launching on you with a barrage of negativity. Ask people for things that are tangible and relevant and not just differences in personality or approach.
  • How can I help you do better in your role ?? – This one will throw people off completely. You see, we TELL people what to do and to get work done. The majority of people have a “task” mentality and they want to see defined stops and starts. By offering to help someone else you develop yourself and also relationships. Both are key to you doing well.

I know that this goes against what people think when it comes to the world of feedback. I want you to be encouraged though. I know this works because I’ve tried to practice it myself with peers as well as people who’ve been my boss. It’s a bit wonky when it starts, but I’ve seen it blossom to more open, regular and consistent communication.

Check out other’s thoughts on this as part of the Feedback Carnival that Helen Amery is doing out of the UK !! It’s fabulous !!

So, now that you’ve seen this different option . . . what do you think ??

Be Full !!

As I type this post, I have to admit I’m spent. It’s a good feeling to be honest, but it’s also exhausting. I brought this upon myself. You see, I had the opportunity to spend the entire day out in the sun working in my yard. It was the first time since Winter and I loved it !!

I don’t know how you’ve been feeling lately, but feeling completely wiped out clears one’s head. Do you notice what most people say when you ask them how things are? The vast majority of them say, “I’m busy.” There’s never really a definition of what that means other than they apparently have a ton of things on their mind or taking up the majority of their focus.

Now, I know it’s just a word, but when I hear that people are “busy,” I hear a negative tone behind it. It seems that when you’re busy you have things that “have” to get done even though you may not enjoy doing them. Being busy also implies that you are overwhelmed and feel that others don’t share your sentiment. It’s the feeling that no one could be as busy as you are !! Having this approach is a bit daunting. The reason for it being daunting is that EVERYONE is busy !!

Full GlassA few years ago, I changed my answer when people asked me how I was. If you ask me, my answer is – “I’m full !!”  It’s true. I am. I take the chance to fill my life up every single day with things that are positive, challenging and interesting.

Don’t get me wrong, there are things that fill up my life that I’d like to change. I get upset too often and frustrated more than I should. I watch too much TV and don’t eat as well as I should. Those are facts that I can work on. They could be things that pull you down, but they don’t have to be.

To be honest, I think I could even add a few more things in to make my life even more full. You aren’t any different. Your life is full too !! The question you have to ask yourself is – Do you like what your life is filled with ??

The same is true for HR. Most HR folks I know always share how busy they are. When I hear this I can sense frustration and angst that surrounds their view of what they do. The thing that people don’t see is that if you keep the “busy” mentality, you’ll never enjoy HR because you’ll always be chasing after the things you don’t enjoy doing.

It’s time for you to become full instead !! Take the time to review what you’re doing and strip away those things that pull you down. I understand that all work has it’s purpose. How you approach it is key !! Get full and see how your day goes instead.

The next time someone asks you how you are . . . tell them you’re full !!